Pomelo Health

Pomelo Health (formerly Chronometriq, founded 2012, headquartered in Montreal with offices in Boston and Toronto) is a Canadian patient-engagement software company operating within the TELUS Health ecosystem. Its cloud platform helps medical clinics reduce no-shows and modernize the front-desk experience with online booking/e-booking, automated SMS/voice/email appointment reminders, digital intake eForms, telemedicine, secure two-way messaging, patient broadcasts, and a patient portal. Pomelo ships as an EMR add-on that syncs with TELUS Health EMRs — Accuro, Medesync, and TELUS CHR — rather than as an open integration platform. As of this review Pomelo Health publishes NO public developer portal, NO documented REST/OpenAPI, and NO public HL7 FHIR CapabilityStatement or SMART-on-FHIR surface; third-party connectivity is achieved through the underlying EMR partner APIs, so this profile is an honest identity stub for a company with a gated, partner-only integration model. Home market: Canada.

Pomelo Health is profiled on the APIs.io network. Tagged areas include Healthcare, Canada, Patient Engagement, Telehealth, and Appointment Scheduling.

Pomelo Health’s developer surface includes support and 4 more developer resources.

6.0/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
0 APIs
HealthcareCanadaPatient EngagementTelehealthAppointment SchedulingPatient PortaleFormsEMR IntegrationTELUS HealthDigital Health

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Regulatory Posture applies to this provider. Its tags matched the Health regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/pomelo-health: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Pomelo Health Domain Security

no transport/DNS hardening detected

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Access & Security 1

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 1

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: pomelo-health
url: https://raw.githubusercontent.com/api-evangelist/pomelo-health/refs/heads/main/apis.yml
name: Pomelo Health
kind: company
description: 'Pomelo Health (formerly Chronometriq, founded 2012, headquartered in Montreal with offices in Boston and Toronto)
  is a Canadian patient-engagement software company operating within the TELUS Health ecosystem. Its cloud platform helps
  medical clinics reduce no-shows and modernize the front-desk experience with online booking/e-booking, automated SMS/voice/email
  appointment reminders, digital intake eForms, telemedicine, secure two-way messaging, patient broadcasts, and a patient
  portal. Pomelo ships as an EMR add-on that syncs with TELUS Health EMRs — Accuro, Medesync, and TELUS CHR — rather than
  as an open integration platform. As of this review Pomelo Health publishes NO public developer portal, NO documented REST/OpenAPI,
  and NO public HL7 FHIR CapabilityStatement or SMART-on-FHIR surface; third-party connectivity is achieved through the underlying
  EMR partner APIs, so this profile is an honest identity stub for a company with a gated, partner-only integration model.
  Home market: Canada.'
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - security
  generated: '2026-09-02'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Healthcare
- Canada
- Patient Engagement
- Telehealth
- Appointment Scheduling
- Patient Portal
- eForms
- EMR Integration
- TELUS Health
- Digital Health
created: '2026-07-24'
modified: '2026-07-24'
specificationVersion: '0.23'
apis: []
common:
- type: DomainSecurity
  url: security/pomelo-health-domain-security.yml
- type: LLMsTxt
  url: llms/pomelo-health-llms.txt
- type: Website
  url: https://www.pomelohealth.com/
- type: Support
  url: https://support.pomelohealth.io/
- type: PrivacyPolicy
  url: https://www.pomelohealth.com/privacy-policy
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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