Podium

Podium is a customer communication platform providing a REST API for local businesses to manage text-based conversations, reviews, payment requests, lead capture forms, webchat, and AI-driven lead conversion. The API is organized around REST with predictable resource-oriented URLs, JSON-encoded responses, and OAuth 2.0 authentication.

Podium publishes 1 API on the APIs.io network. Tagged areas include Customer Communication, Reviews, Messaging, Payments, and Web Chat.

The Podium catalog on APIs.io includes 1 event-driven AsyncAPI specification and 1 JSON-LD context.

Podium’s developer surface includes documentation, engineering blog, pricing, authentication, changelog, sandbox, API reference, and 30 more developer resources.

🌐 Visit website 📡 Source on GitHub

57.5/100 strong ▬ flat Agent 52/100 agent native Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0

AccessPaid

1 APIs

Customer CommunicationReviewsMessagingPaymentsWeb ChatLocal BusinessSMSLead Generation

Kin Score

Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0

Composite quality — 57.5/100 · strong

Contract Quality 13.9 / 21

Developer Ergonomics 7.4 / 17

Access Clarity 9.2 / 17

Operational Transparency 4.8 / 11

Contract Governance 1.7 / 10

Discoverability 7.4 / 9

Regulatory Posture 9.8 / 15

Agent readiness — 52/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 9 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/podium: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Podium API

REST API for managing customer communications including messaging, reviews, payments, webchat, contacts, automations, and webhooks for local businesses. Base URL is https://api....

Open Collections 11

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Rate Limits 1

Documented rate limits and quota policies.

Podium Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Scopes 1

OAuth scopes governing access to this provider's APIs.

Podium Scopes

25 scopes · authorizationCode

25 scopes

SCOPES

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

Sandbox

Sandbox

GettingStarted

GettingStarted

Login

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgentSkill

AgentSkill

LLMsTxt

LLMsTxt

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Conventions

Idempotency

ErrorCatalog

Lifecycle

Conformance

DataModel

Webhooks

Scroll for all 7

Build 5

SDKs, sample code, and the tooling you integrate with

GitHubOrg

GitHubOrg

Packages

Packages

SDKs

SDKs

GitHubOrganization

GitHubOrganization

Postman

Postman

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

OAuthScopes

TrustCenter

Operate 4

Status, limits, changes, and where to get help

StatusPage

RateLimits

ChangeLog

Support

Commercial 5

Pricing, plans, and the legal terms of use

Pricing

Plans

FinOps

TermsOfService

PrivacyPolicy

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

aid: podium
name: Podium
description: Podium is a customer communication platform providing a REST API for local businesses to manage text-based conversations,
  reviews, payment requests, lead capture forms, webchat, and AI-driven lead conversion. The API is organized around REST
  with predictable resource-oriented URLs, JSON-encoded responses, and OAuth 2.0 authentication.
type: Index
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/podium.png
url: https://raw.githubusercontent.com/api-evangelist/podium/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-08-14'
specificationVersion: '0.23'
tags:
- Customer Communication
- Reviews
- Messaging
- Payments
- Web Chat
- Local Business
- SMS
- Lead Generation
tags_raw:
- Customer Communication
- Reviews
- Messaging
- Payments
- Webchat
- Local Business
- SMS
- Lead Generation
apis:
- aid: podium:podium-api
  name: Podium API
  description: REST API for managing customer communications including messaging, reviews, payments, webchat, contacts, automations,
    and webhooks for local businesses. Base URL is https://api.podium.com/v4/ and uses OAuth 2.0 bearer token authentication
    with a rate limit of 300 requests per minute on most routes. Published as 12 OpenAPI 3.0.0 definitions covering 86 operations
    across Accounts, Appointments, Campaigns, Contacts, Conversations, Feedback (Surveys), Messenger, Payments, Phones, Products,
    Reviews and Webhooks, with a dated podium-version header, cursor pagination and 26 HMAC-SHA256 signed webhook event types.
  humanURL: https://docs.podium.com/reference/introduction
  baseURL: https://api.podium.com/v4/
  tags:
  - Messaging
  - Reviews
  - Payments
  - Contacts
  - Webhook
  - Automations
  tags_raw:
  - Messaging
  - Reviews
  - Payments
  - Contacts
  - Webhooks
  - Automations
  properties:
  - type: Documentation
    url: https://docs.podium.com/reference/introduction
  - type: GettingStarted
    url: https://docs.podium.com/docs/getting-started
  - type: Authentication
    url: https://docs.podium.com/reference/authentication
  - type: Versioning
    url: https://docs.podium.com/docs/api-version
  - type: ErrorCodes
    url: https://docs.podium.com/docs/errors
  - type: Webhooks
    url: https://docs.podium.com/reference/webhookget-1
  - type: PostmanWorkspace
    url: https://www.postman.com/podiumhq/podium-s-api-workspace
  - type: APIReference
    url: https://docs.podium.com/reference/introduction
  - type: OAuthScopes
    url: scopes/podium-scopes.yml
  - type: Pagination
    url: https://docs.podium.com/reference/pagination
  - type: OpenAPI
    url: openapi/podium-accounts-openapi.yml
  - type: OpenAPI
    url: openapi/podium-appointments-openapi.yml
  - type: OpenAPI
    url: openapi/podium-campaigns-openapi.yml
  - type: OpenAPI
    url: openapi/podium-contacts-openapi.yml
  - type: OpenAPI
    url: openapi/podium-conversations-openapi.yml
  - type: OpenAPI
    url: openapi/podium-feedback-surveys-openapi.yml
  - type: OpenAPI
    url: openapi/podium-messenger-openapi.yml
  - type: OpenAPI
    url: openapi/podium-payments-openapi.yml
  - type: OpenAPI
    url: openapi/podium-phones-openapi.yml
  - type: OpenAPI
    url: openapi/podium-products-openapi.yml
  - type: OpenAPI
    url: openapi/podium-reviews-openapi.yml
  - type: OpenAPI
    url: openapi/podium-webhooks-openapi.yml
  - type: Overlay
    url: overlays/podium-accounts-overlay.yaml
  - type: Overlay
    url: overlays/podium-appointments-overlay.yaml
  - type: Overlay
    url: overlays/podium-campaigns-overlay.yaml
  - type: Overlay
    url: overlays/podium-contacts-overlay.yaml
  - type: Overlay
    url: overlays/podium-conversations-overlay.yaml
  - type: Overlay
    url: overlays/podium-feedback-surveys-overlay.yaml
  - type: Overlay
    url: overlays/podium-messenger-overlay.yaml
  - type: Overlay
    url: overlays/podium-payments-overlay.yaml
  - type: Overlay
    url: overlays/podium-phones-overlay.yaml
  - type: Overlay
    url: overlays/podium-products-overlay.yaml
  - type: Overlay
    url: overlays/podium-reviews-overlay.yaml
  - type: Overlay
    url: overlays/podium-webhooks-overlay.yaml
  contact:
  - FN: Podium Developer Support
    url: https://developer.podium.com/
common:
- type: DomainSecurity
  url: security/podium-domain-security.yml
- type: Website
  url: https://www.podium.com/
- type: Documentation
  url: https://docs.podium.com/reference/introduction
- type: DeveloperPortal
  url: https://developer.podium.com/
- type: GitHubOrg
  url: https://github.com/podium
- type: LinkedIn
  url: https://www.linkedin.com/company/podiumhq/
- type: Blog
  url: https://www.podium.com/resource-center
- type: Pricing
  url: https://www.podium.com/getpricing
- type: StatusPage
  url: https://status.podium.com
- type: X
  url: https://twitter.com/podiumhq/
- type: Plans
  url: plans/podium-plans-pricing.yml
- type: RateLimits
  url: rate-limits/podium-rate-limits.yml
- type: FinOps
  url: finops/podium-finops.yml
- type: Authentication
  url: authentication/podium-authentication.yml
- type: OAuthScopes
  url: scopes/podium-scopes.yml
- type: Conventions
  url: conventions/podium-conventions.yml
- type: Idempotency
  url: conventions/podium-conventions.yml
- type: ErrorCatalog
  url: errors/podium-problem-types.yml
- type: Lifecycle
  url: lifecycle/podium-lifecycle.yml
- type: ChangeLog
  url: changelog/podium-changelog.yml
- type: Conformance
  url: conformance/podium-conformance.yml
- type: TrustCenter
  url: https://trust.podium.com
- type: Sandbox
  url: sandbox/podium-sandbox.yml
- type: DataModel
  url: data-model/podium-data-model.yml
- type: Packages
  url: packages/podium-packages.yml
- type: SDKs
  url: packages/podium-packages.yml
- type: Webhooks
  url: asyncapi/podium-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/podium-llms.txt
- type: APIReference
  url: https://docs.podium.com/reference/introduction
- type: GettingStarted
  url: https://docs.podium.com/docs/getting-started
- type: GitHubOrganization
  url: https://github.com/podium
- type: Support
  url: https://www.podium.com/knowledgebase/s
- type: Login
  url: https://auth.podium.com/
- type: TermsOfService
  url: https://legal.podium.com/#termsofservice-us
- type: PrivacyPolicy
  url: https://legal.podium.com/#privacypolicy-us
- type: Postman
  url: https://www.postman.com/podiumhq/podium-s-api-workspace
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-14'
  status: enriched
  artifacts_added: 57
  pass: local-v1