Otis Worldwide

Otis Worldwide is the world's leading manufacturer, installer and servicer of elevators, escalators and moving walkways, serving customers in more than 200 countries and territories. Alongside the equipment business Otis runs a connected-building software portfolio — Otis ONE IoT remote monitoring, the Compass destination-entry dispatch platform, eCall and eView — and exposes it to integrators through the Otis Developer Portal at developers.otis.com. Two named API products sit behind that portal: the Otis Integrated Dispatch (OID) API, a secure-websocket, OAuth 2.0 client-credentials interface that lets service robots and third-party applications place hall, car and destination calls and read live car position, direction, load, door status and car mode; and the Building Management API, which streams elevator and escalator availability, traffic and maintenance data into BMS, BAS and SCADA platforms and accepts operational commands. Otis also publishes an eCall Pro API. The developer portal is an Azure API Management instance and its API catalogue is visible only to signed-in, subscribed developers, so no public OpenAPI, AsyncAPI or other machine-readable contract is reachable anonymously.

Otis Worldwide publishes 2 APIs on the APIs.io network. Tagged areas include Elevators, Escalators, Building Management, Smart Buildings, and Internet of Things.

Otis Worldwide’s developer surface includes API reference, getting-started guide, signup flow, support, engineering blog, authentication, sandbox, and 13 more developer resources.

🌐 Visit website 📡 Source on GitHub

25.3/100 emerging ▬ flat Agent 5/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

2 APIs

ElevatorsEscalatorsBuilding Management Smart Buildings Internet of Things Robotics Building AutomationElevator DispatchIndustrial Manufacturing

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 25.3/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 11.0 / 20

Access Clarity 6.8 / 20

Operational Transparency 0.7 / 13

Contract Governance 0.0 / 12

Discoverability 6.9 / 10

Agent readiness — 5/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/otis-worldwide: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Otis Integrated Dispatch (OID) API

Cloud-based or on-premise API for integrating service robots and third-party applications with Otis elevators. Otis's own service-robot data sheet lists the available operations...

Otis Building Management API

API that moves elevator and escalator data into Building Management Systems (BMS), Building Automation Systems (BAS) and SCADA platforms — real-time equipment status, notificati...

Pricing Plans 1

Published pricing tiers and plan structures.

Otis Worldwide Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Otis Worldwide Rate Limits

0 limits

RATE LIMITS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Otis Worldwide Authentication

0 schemes

SECURITY

Otis Worldwide Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

GettingStarted

SignUp

Sandbox

Documentation 1

Reference material describing how the API behaves

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Conventions

Conventions

Lifecycle

Lifecycle

Conformance

Conformance

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 3

Status, limits, changes, and where to get help

Support

Support

Roadmap

Roadmap

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Plans

Plans

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Source (apis.yml)

aid: otis-worldwide
name: Otis Worldwide
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
specificationVersion: '0.23'
description: 'Otis Worldwide is the world''s leading manufacturer, installer and servicer of elevators, escalators and moving
  walkways, serving customers in more than 200 countries and territories. Alongside the equipment business Otis runs a connected-building
  software portfolio — Otis ONE IoT remote monitoring, the Compass destination-entry dispatch platform, eCall and eView —
  and exposes it to integrators through the Otis Developer Portal at developers.otis.com. Two named API products sit behind
  that portal: the Otis Integrated Dispatch (OID) API, a secure-websocket, OAuth 2.0 client-credentials interface that lets
  service robots and third-party applications place hall, car and destination calls and read live car position, direction,
  load, door status and car mode; and the Building Management API, which streams elevator and escalator availability, traffic
  and maintenance data into BMS, BAS and SCADA platforms and accepts operational commands. Otis also publishes an eCall Pro
  API. The developer portal is an Azure API Management instance and its API catalogue is visible only to signed-in, subscribed
  developers, so no public OpenAPI, AsyncAPI or other machine-readable contract is reachable anonymously.'
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/otis-worldwide.png
url: https://raw.githubusercontent.com/api-evangelist/otis-worldwide/refs/heads/main/apis.yml
created: '2026-03-21'
modified: '2026-08-28'
tags:
- Elevators
- Escalators
- Building Management
- Smart Buildings
- Internet of Things
- Robotics
- Building Automation
- Elevator Dispatch
- Industrial
- Manufacturing
maintainers:
- FN: API Evangelist
  email: info@apievangelist.com
  url: https://apievangelist.com
accessModel:
  pricing: unknown
  onboarding: request
  trial: false
  try_now: false
  public: false
  label: Gated
  confidence: medium
  source:
  - https://developers.otis.com/signup
  - https://www.otis.com/documents/256045/119472397/OID_Robot-Prodivers_Datasheet_InDesign_WHQ_English_Final.pdf/215d5e99-fd88-5502-aa1a-078c8c3b3eff?t=1655310590825
  generated: '2026-08-28'
  method: searched
apis:
- name: Otis Integrated Dispatch (OID) API
  description: 'Cloud-based or on-premise API for integrating service robots and third-party applications with Otis elevators.
    Otis''s own service-robot data sheet lists the available operations as: place a hall call, place a car call, place a destination
    call, get car and door information (car position, direction of travel, load, door status, car mode), building and elevator
    metadata, and authentication. Transport is secure websockets over TLS 1.2 with OAuth 2.0 client credentials, and an API
    sandbox environment is offered for pre-deployment testing.'
  humanURL: https://www.otis.com/en/us/products-services/products/otis-integrated-dispatch
  baseURL: https://api.otis.com
  tags:
  - Elevator Dispatch
  - Robotics
  - Building Automation
  - WebSockets
  properties:
  - type: DeveloperPortal
    url: https://developers.otis.com
  - type: Authentication
    url: authentication/otis-worldwide-authentication.yml
  - type: Sandbox
    url: sandbox/otis-worldwide-sandbox.yml
  - type: RateLimits
    url: rate-limits/otis-worldwide-rate-limits.yml
- name: Otis Building Management API
  description: API that moves elevator and escalator data into Building Management Systems (BMS), Building Automation Systems
    (BAS) and SCADA platforms — real-time equipment status, notifications and alerts, waiting-time and call analytics, trip
    origin and destination — and accepts operational commands including hall calls, car calls, operating modes, alarms, scheduled
    floor lock-outs and emergency modes such as security lockdown.
  humanURL: https://www.otis.com/en/us/building-management-api
  baseURL: https://api.otis.com
  tags:
  - Building Management
  - Smart Buildings
  - Internet of Things
  properties:
  - type: DeveloperPortal
    url: https://developers.otis.com
  - type: Authentication
    url: authentication/otis-worldwide-authentication.yml
common:
- type: DomainSecurity
  url: security/otis-worldwide-domain-security.yml
- type: Website
  url: https://www.otis.com
- type: LinkedIn
  url: https://www.linkedin.com/company/otis_elevators
- type: DeveloperPortal
  url: https://developers.otis.com
- type: APIReference
  url: https://developers.otis.com/apis
- type: GettingStarted
  url: https://developers.otis.com/Started
- type: SignUp
  url: https://developers.otis.com/signup
- type: Support
  url: https://www.otis.com/en/us/contact-us
- type: Blog
  url: https://www.otis.com/en/us/news
- type: TermsOfService
  url: https://www.otis.com/en/us/terms-of-use
- type: PrivacyPolicy
  url: https://www.otis.com/en/us/privacy-policy
- type: Roadmap
  url: https://www.otis.com/documents/256045/119472397/OID_Robot-Prodivers_Datasheet_InDesign_WHQ_English_Final.pdf/215d5e99-fd88-5502-aa1a-078c8c3b3eff?t=1655310590825
- type: Authentication
  url: authentication/otis-worldwide-authentication.yml
- type: Sandbox
  url: sandbox/otis-worldwide-sandbox.yml
- type: RateLimits
  url: rate-limits/otis-worldwide-rate-limits.yml
- type: Plans
  url: plans/otis-worldwide-plans-pricing.yml
- type: Conventions
  url: conventions/otis-worldwide-conventions.yml
- type: Lifecycle
  url: lifecycle/otis-worldwide-lifecycle.yml
- type: Conformance
  url: conformance/otis-worldwide-conformance.yml
- type: LLMsTxt
  url: llms/otis-worldwide-llms.txt
x-enrichment:
  date: '2026-08-28'
  status: enriched
  artifacts_added: 10
  pass: local-v1
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: developers.otis.com is an Azure API Management developer portal whose anonymous API catalogue returns count 0 —
    the reference, and any machine-readable spec behind it, require a portal account plus a subscribed API product, and Otis's
    own BMS API Appendix limits the licence to sites where Otis holds the elevator maintenance contract.
  evidence:
  - url: https://apim-apip-prod-naa-7yxcbl5fhzara.management.azure-api.net/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/00000000-0000-0000-0000-000000000000/providers/Microsoft.ApiManagement/service/apim-apip-prod-naa-7yxcbl5fhzara/apis?api-version=2021-08-01
    status: 200
  - url: https://developers.otis.com/openapi.json
    status: 404
  - url: https://api.otis.com/openapi.json
    status: 404
  checked: '2026-08-28'

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