Drift

aid: drift-com
url: https://raw.githubusercontent.com/api-evangelist/drift-com/refs/heads/main/apis.yml
name: Drift
kind: company
description: Drift is a conversational marketing and sales platform delivering AI-powered chatbots, live chat, video messaging,
  account-based engagement, and Fastlane playbook automation on B2B websites. Drift was acquired by Salesloft in 2024 and
  now operates as the AI conversation surface within the Salesloft Revenue Orchestration Platform; the drift.com domain redirects
  to salesloft.com/platform/drift while devdocs.drift.com continues to host the developer API documentation.
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/drift-com.png
tags:
- Conversational Marketing
- Chatbots
- Sales
- Messaging
- Customer Engagement
- Revenue Orchestration
- AI Chat
created: '2026-05-25'
modified: '2026-05-25'
specificationVersion: '0.19'
apis:
- aid: drift-com:drift-com-accounts-api
  name: Drift Accounts API
  description: The Accounts API from Drift — 4 operation(s) for accounts.
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/drift-com-accounts-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-app-admin-api
  name: Drift App Admin API
  description: '[https://devdocs.drift.com/docs/app-uninstall](https://devdocs.drift.com/docs/app-uninstall)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - App Admin
  properties:
  - type: OpenAPI
    url: openapi/drift-com-app-admin-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-contacts-api
  name: Drift Contacts API
  description: '[https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/drift-com-contacts-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-conversations-and-messages-api
  name: Drift Conversations and Messages API
  description: '[https://devdocs.drift.com/docs/conversation-model](https://devdocs.drift.com/docs/conversation-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Conversations and Messages
  properties:
  - type: OpenAPI
    url: openapi/drift-com-conversations-and-messages-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-data-privacy-api
  name: Drift Data Privacy API
  description: '[https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion](https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Data Privacy
  properties:
  - type: OpenAPI
    url: openapi/drift-com-data-privacy-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-playbooks-api
  name: Drift Playbooks API
  description: '[https://devdocs.drift.com/docs/playbook-model-1](https://devdocs.drift.com/docs/playbook-model-1)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Playbooks
  properties:
  - type: OpenAPI
    url: openapi/drift-com-playbooks-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-scim-api-api
  name: Drift SCIM API API
  description: The SCIM API API from Drift — 2 operation(s) for scim api.
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - SCIM API
  properties:
  - type: OpenAPI
    url: openapi/drift-com-scim-api-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-teams-api
  name: Drift Teams API
  description: '[https://devdocs.drift.com/docs/team-model](https://devdocs.drift.com/docs/team-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/drift-com-teams-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-users-api
  name: Drift Users API
  description: '[https://devdocs.drift.com/docs/user-model](https://devdocs.drift.com/docs/user-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/drift-com-users-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
common:
- type: AgenticAccess
  url: agentic-access/drift-com-agentic-access.yml
- type: DomainSecurity
  url: security/drift-com-domain-security.yml
- type: Authentication
  url: authentication/drift-com-authentication.yml
- type: Website
  url: https://www.drift.com/
- type: Documentation
  url: https://devdocs.drift.com/
- type: LlmsText
  url: https://devdocs.drift.com/llms.txt
- type: Portal
  url: https://app.drift.com/
- type: GitHubOrganization
  url: https://github.com/Driftt
- type: SDKs
  url: https://github.com/Driftt/drift-python
- type: SDKs
  url: https://github.com/Driftt/drift-sdk-android
- type: SDKs
  url: https://github.com/Driftt/drift-sdk-ios
- type: Integrations
  url: https://www.salesloft.com/platform/drift
- type: LinkedIn
  url: https://www.linkedin.com/company/drift
- type: Plans
  url: plans/drift-com-plans-pricing.yml
- type: RateLimits
  url: rate-limits/drift-com-rate-limits.yml
- type: FinOps
  url: finops/drift-com-finops.yml
- type: Features
  data:
  - name: AI Chat Agent
    description: Real-time, personalized AI conversations that engage website visitors and qualify leads.
  - name: Fastlane Playbooks
    description: Form automation and conversational experiences that route qualified leads using tech-stack enrichment data.
  - name: Live Chat
    description: Human-handoff live chat tied into the rep workflow inside Salesloft Rhythm.
  - name: Video Messaging
    description: One-to-one and one-to-many video messages embedded in conversations and account workflows.
  - name: Account-Based Engagement
    description: Target accounts, route conversations to owners, and report on pipeline impact at the account level.
  - name: Webhooks
    description: Realtime delivery of conversation, message, and contact events to subscribed endpoints.
  - name: SCIM Provisioning
    description: SCIM 2.0 API for identity-provider-driven user provisioning and deprovisioning.
  - name: GDPR Data Privacy
    description: APIs to retrieve and delete personal data on request for GDPR compliance.
- type: UseCases
  data:
  - name: Inbound Lead Qualification
    description: Convert anonymous website visitors into qualified pipeline using AI chat plus Fastlane routing.
  - name: ABM Conversation Routing
    description: Route conversations from target accounts to the correct rep based on owner mapping and account hierarchy.
  - name: Meeting Booking
    description: Book qualified meetings directly into rep calendars from the chat surface.
  - name: Post-Sale Customer Engagement
    description: Use chat and video to drive product adoption, renewal conversations, and customer success workflows.
- type: Integrations
  data:
  - name: Salesloft
    description: Native integration; Drift conversations flow into Salesloft Rhythm cadences and the Revenue Orchestration
      Platform.
  - name: Salesforce
    description: Bi-directional sync of contacts, accounts, opportunities, and conversation activity.
  - name: HubSpot
    description: Contact and conversation sync with HubSpot CRM and Marketing Hub.
  - name: Marketo
    description: Lead routing and program sync with Marketo Engage.
  - name: Slack
    description: Conversation notifications, routing, and rep response from Slack channels and DMs.
- type: Solutions
  data:
  - name: Drift for Marketing
    description: Conversational marketing surface for demand-gen teams targeting B2B pipeline.
  - name: Drift for Sales
    description: Live chat plus video for AEs and SDRs running ABM and inbound motion.
  - name: Drift for Service
    description: Customer-facing chat for support and customer success teams.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com