Drift

Drift is a conversational marketing and sales platform delivering AI-powered chatbots, live chat, video messaging, account-based engagement, and Fastlane playbook automation on B2B websites. Drift was acquired by Salesloft in 2024 and now operates as the AI conversation surface within the Salesloft Revenue Orchestration Platform; the drift.com domain redirects to salesloft.com/platform/drift while devdocs.drift.com continues to host the developer API documentation.

Drift publishes 9 APIs on the APIs.io network, including Accounts API, App Admin API, Contacts API, and 6 more. Tagged areas include Conversational Marketing, Chatbots, Sales, Messaging, and Customer Engagement.

Drift’s developer surface includes authentication, documentation, developer portal, and 14 more developer resources.

🌐 Visit website 📡 Source on GitHub

33.6/100 thin ▬ flat Agent 22/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

1 APIs 8 Features 4 Use Cases

Conversational Marketing Chatbots Sales Messaging Customer Engagement Revenue Orchestration AI Chat

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 33.6/100 · thin

Contract Quality 10.3 / 23

Developer Ergonomics 7.9 / 18

Access Clarity 2.4 / 18

Operational Transparency 0.9 / 12

Contract Governance 0.0 / 11

Discoverability 6.8 / 9

Create-or-Update Ergonomics 2.8 / 10

Agent readiness — 22/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/drift-com: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 9

Individual APIs this provider publishes, each with its own machine-readable definition.

Drift Accounts API

The Accounts API from Drift — 4 operation(s) for accounts.

Drift App Admin API

[https://devdocs.drift.com/docs/app-uninstall](https://devdocs.drift.com/docs/app-uninstall)

Drift Contacts API

[https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)

Drift Conversations and Messages API

[https://devdocs.drift.com/docs/conversation-model](https://devdocs.drift.com/docs/conversation-model)

Drift Data Privacy API

[https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion](https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion)

Drift Playbooks API

[https://devdocs.drift.com/docs/playbook-model-1](https://devdocs.drift.com/docs/playbook-model-1)

Drift SCIM API API

The SCIM API API from Drift — 2 operation(s) for scim api.

Drift Teams API

[https://devdocs.drift.com/docs/team-model](https://devdocs.drift.com/docs/team-model)

Drift Users API

[https://devdocs.drift.com/docs/user-model](https://devdocs.drift.com/docs/user-model)

Scroll for all 9

Open Collections 12

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Drift Accounts API

OPEN COLLECTION

Drift Accounts App Admin API

OPEN COLLECTION

Drift Accounts Contacts API

OPEN COLLECTION

Drift Accounts Conversations and Messages API

OPEN COLLECTION

Drift Accounts Data Privacy API

OPEN COLLECTION

Drift Accounts Playbooks API

OPEN COLLECTION

Drift Accounts SCIM API API

OPEN COLLECTION

Drift Accounts Teams API

OPEN COLLECTION

Drift Accounts Users API

OPEN COLLECTION

Drift

OPEN COLLECTION

Drift

OPEN COLLECTION

Scroll for all 12

Pricing Plans 1

Published pricing tiers and plan structures.

Drift Com Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Drift Com Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Drift Com Finops

FINOPS

Features 8

Notable capabilities this provider offers.

AI Chat Agent

Real-time, personalized AI conversations that engage website visitors and qualify leads.

Fastlane Playbooks

Form automation and conversational experiences that route qualified leads using tech-stack enrichment data.

Live Chat

Human-handoff live chat tied into the rep workflow inside Salesloft Rhythm.

Video Messaging

One-to-one and one-to-many video messages embedded in conversations and account workflows.

Account-Based Engagement

Target accounts, route conversations to owners, and report on pipeline impact at the account level.

Webhooks

Realtime delivery of conversation, message, and contact events to subscribed endpoints.

SCIM Provisioning

SCIM 2.0 API for identity-provider-driven user provisioning and deprovisioning.

GDPR Data Privacy

APIs to retrieve and delete personal data on request for GDPR compliance.

Scroll for all 8

JSON Structure 1

JSON Structure definitions describing this provider's data shapes.

Drift Com Structure

0 properties

JSON STRUCTURE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Drift Com Authentication

http · 1 scheme

SECURITY

Drift Com Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Drift Com Agentic Access

41 operations · 19 acting

AGENTIC

Use Cases 4

What developers build with this provider.

Inbound Lead Qualification

Convert anonymous website visitors into qualified pipeline using AI chat plus Fastlane routing.

ABM Conversation Routing

Route conversations from target accounts to the correct rep based on owner mapping and account hierarchy.

Meeting Booking

Book qualified meetings directly into rep calendars from the chat surface.

Post-Sale Customer Engagement

Use chat and video to drive product adoption, renewal conversations, and customer success workflows.

Integrations 5

Pre-built integrations with other platforms and tools.

Salesloft

Native integration; Drift conversations flow into Salesloft Rhythm cadences and the Revenue Orchestration Platform.

Salesforce

Bi-directional sync of contacts, accounts, opportunities, and conversation activity.

HubSpot

Contact and conversation sync with HubSpot CRM and Marketing Hub.

Marketo

Lead routing and program sync with Marketo Engage.

Slack

Conversation notifications, routing, and rep response from Slack channels and DMs.

Solutions 3

Packaged solutions this provider offers.

Drift for Marketing

Conversational marketing surface for demand-gen teams targeting B2B pipeline.

Drift for Sales

Live chat plus video for AEs and SDRs running ABM and inbound motion.

Drift for Service

Customer-facing chat for support and customer success teams.

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal

Portal

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

LlmsText

LlmsText

Build 4

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

SDKs

SDKs

SDKs

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 2

The organization behind the API

Website

Website

LinkedIn

Other 2

Properties that don't map to a standard resource type

ParentCompany

ParentCompany

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: drift-com
url: https://raw.githubusercontent.com/api-evangelist/drift-com/refs/heads/main/apis.yml
name: Drift
kind: company
description: Drift is a conversational marketing and sales platform delivering AI-powered chatbots, live chat, video messaging,
  account-based engagement, and Fastlane playbook automation on B2B websites. Drift was acquired by Salesloft in 2024 and
  now operates as the AI conversation surface within the Salesloft Revenue Orchestration Platform; the drift.com domain redirects
  to salesloft.com/platform/drift while devdocs.drift.com continues to host the developer API documentation.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/drift-com.png
tags:
- Conversational Marketing
- Chatbots
- Sales
- Messaging
- Customer Engagement
- Revenue Orchestration
- AI Chat
created: '2026-05-25'
modified: '2026-05-25'
specificationVersion: '0.23'
apis:
- aid: drift-com:drift-com-accounts-api
  name: Drift Accounts API
  description: The Accounts API from Drift — 4 operation(s) for accounts.
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/drift-com-accounts-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-app-admin-api
  name: Drift App Admin API
  description: '[https://devdocs.drift.com/docs/app-uninstall](https://devdocs.drift.com/docs/app-uninstall)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - App Admin
  properties:
  - type: OpenAPI
    url: openapi/drift-com-app-admin-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-contacts-api
  name: Drift Contacts API
  description: '[https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/drift-com-contacts-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-conversations-and-messages-api
  name: Drift Conversations and Messages API
  description: '[https://devdocs.drift.com/docs/conversation-model](https://devdocs.drift.com/docs/conversation-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Conversations and Messages
  properties:
  - type: OpenAPI
    url: openapi/drift-com-conversations-and-messages-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-data-privacy-api
  name: Drift Data Privacy API
  description: '[https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion](https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Data Privacy
  properties:
  - type: OpenAPI
    url: openapi/drift-com-data-privacy-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-playbooks-api
  name: Drift Playbooks API
  description: '[https://devdocs.drift.com/docs/playbook-model-1](https://devdocs.drift.com/docs/playbook-model-1)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Playbooks
  properties:
  - type: OpenAPI
    url: openapi/drift-com-playbooks-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-scim-api-api
  name: Drift SCIM API API
  description: The SCIM API API from Drift — 2 operation(s) for scim api.
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - SCIM API
  properties:
  - type: OpenAPI
    url: openapi/drift-com-scim-api-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-teams-api
  name: Drift Teams API
  description: '[https://devdocs.drift.com/docs/team-model](https://devdocs.drift.com/docs/team-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - Team
  tags_raw:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/drift-com-teams-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
- aid: drift-com:drift-com-users-api
  name: Drift Users API
  description: '[https://devdocs.drift.com/docs/user-model](https://devdocs.drift.com/docs/user-model)'
  humanURL: https://devdocs.drift.com/
  baseURL: https://driftapi.com
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/drift-com-users-api-openapi.yml
  - type: Documentation
    url: https://devdocs.drift.com/
  - type: APIReference
    url: https://devdocs.drift.com/reference
  - type: Authentication
    url: https://devdocs.drift.com/docs/authentication
common:
- type: ParentCompany
  url: https://apis.io/providers/salesloft/
  name: Salesloft
  x-relationship: acquired
  x-evidence: Drift was acquired by Salesloft in 2024 and now operates as the AI conversation surface within the Salesloft
    Revenue Orchestration Platform; the drift.
- type: CapabilityMap
  url: capabilities/drift-com-capability-edges.yml
  name: Drift Business Capability Map
- type: AgenticAccess
  url: agentic-access/drift-com-agentic-access.yml
- type: DomainSecurity
  url: security/drift-com-domain-security.yml
- type: Authentication
  url: authentication/drift-com-authentication.yml
- type: Website
  url: https://www.drift.com/
- type: Documentation
  url: https://devdocs.drift.com/
- type: LlmsText
  url: https://devdocs.drift.com/llms.txt
- type: Portal
  url: https://app.drift.com/
- type: GitHubOrganization
  url: https://github.com/Driftt
- type: SDKs
  url: https://github.com/Driftt/drift-python
- type: SDKs
  url: https://github.com/Driftt/drift-sdk-android
- type: SDKs
  url: https://github.com/Driftt/drift-sdk-ios
- type: Integrations
  url: https://www.salesloft.com/platform/drift
- type: LinkedIn
  url: https://www.linkedin.com/company/drift
- type: Plans
  url: plans/drift-com-plans-pricing.yml
- type: RateLimits
  url: rate-limits/drift-com-rate-limits.yml
- type: FinOps
  url: finops/drift-com-finops.yml
- type: Features
  data:
  - name: AI Chat Agent
    description: Real-time, personalized AI conversations that engage website visitors and qualify leads.
  - name: Fastlane Playbooks
    description: Form automation and conversational experiences that route qualified leads using tech-stack enrichment data.
  - name: Live Chat
    description: Human-handoff live chat tied into the rep workflow inside Salesloft Rhythm.
  - name: Video Messaging
    description: One-to-one and one-to-many video messages embedded in conversations and account workflows.
  - name: Account-Based Engagement
    description: Target accounts, route conversations to owners, and report on pipeline impact at the account level.
  - name: Webhooks
    description: Realtime delivery of conversation, message, and contact events to subscribed endpoints.
  - name: SCIM Provisioning
    description: SCIM 2.0 API for identity-provider-driven user provisioning and deprovisioning.
  - name: GDPR Data Privacy
    description: APIs to retrieve and delete personal data on request for GDPR compliance.
- type: UseCases
  data:
  - name: Inbound Lead Qualification
    description: Convert anonymous website visitors into qualified pipeline using AI chat plus Fastlane routing.
  - name: ABM Conversation Routing
    description: Route conversations from target accounts to the correct rep based on owner mapping and account hierarchy.
  - name: Meeting Booking
    description: Book qualified meetings directly into rep calendars from the chat surface.
  - name: Post-Sale Customer Engagement
    description: Use chat and video to drive product adoption, renewal conversations, and customer success workflows.
- type: Integrations
  data:
  - name: Salesloft
    description: Native integration; Drift conversations flow into Salesloft Rhythm cadences and the Revenue Orchestration
      Platform.
  - name: Salesforce
    description: Bi-directional sync of contacts, accounts, opportunities, and conversation activity.
  - name: HubSpot
    description: Contact and conversation sync with HubSpot CRM and Marketing Hub.
  - name: Marketo
    description: Lead routing and program sync with Marketo Engage.
  - name: Slack
    description: Conversation notifications, routing, and rep response from Slack channels and DMs.
- type: Solutions
  data:
  - name: Drift for Marketing
    description: Conversational marketing surface for demand-gen teams targeting B2B pipeline.
  - name: Drift for Sales
    description: Live chat plus video for AEs and SDRs running ABM and inbound motion.
  - name: Drift for Service
    description: Customer-facing chat for support and customer success teams.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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