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OpenAPI Specification

openapi: 3.2.0
info:
  title: Drift Accounts Contacts API
  description: Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline access, proactive chating and transfers/routing.
  version: 1.0.0
servers:
- url: http://{{base_url}}
- url: https://driftapi.com
security:
- bearerAuth: []
tags:
- name: Contacts
  description: '[https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)'
paths:
  /contacts:
    post:
      tags:
      - Contacts
      summary: Drift Create a contact
      requestBody:
        content:
          application/json:
            schema:
              type: object
              example:
                attributes:
                  email: string
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
    get:
      tags:
      - Contacts
      summary: Drift List contacts by externalId
      parameters:
      - name: idType
        in: query
        schema:
          type: string
        example: external
      - name: id
        in: query
        schema:
          type: string
        description: Your unique externalId
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /contacts/{id}:
    patch:
      tags:
      - Contacts
      summary: Update a contact - Drift Id
      requestBody:
        content:
          application/json:
            schema:
              type: object
              example:
                attributes:
                  attribute_name: value
      parameters:
      - name: id
        in: path
        schema:
          type: string
        required: true
        description: Drift contactId
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
    get:
      tags:
      - Contacts
      summary: Fetch a contact by Drift Id
      parameters:
      - name: id
        in: path
        schema:
          type: string
        required: true
        description: Drift contactId
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
    post:
      tags:
      - Contacts
      summary: Drift Delete a contact
      requestBody:
        content: {}
      parameters:
      - name: id
        in: path
        schema:
          type: string
        required: true
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /contacts/normalize:
    patch:
      tags:
      - Contacts
      summary: Drift Update a contact - ExternalId
      requestBody:
        content:
          application/json:
            schema:
              type: object
              example:
                attributes:
                  attribute_name: value
      parameters:
      - name: idType
        in: query
        schema:
          type: string
        description: One of drift, external, internal
      - name: id
        in: query
        schema:
          type: string
        description: Your unique externalId
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /contacts/:
    get:
      tags:
      - Contacts
      summary: Drift List contacts by email
      parameters:
      - name: email
        in: query
        schema:
          type: string
        description: The email address of the requested contact
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /emails/unsubscribe:
    post:
      tags:
      - Contacts
      summary: Drift Unsubscribe contacts from emails
      requestBody:
        content:
          application/json:
            schema:
              type: object
              example:
              - email@mail.com
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /contacts/timeline:
    post:
      tags:
      - Contacts
      summary: Drift Post a timeline event to a contact - externalId
      requestBody:
        content:
          application/json:
            schema:
              type: object
              example:
                externalId: 0
                createdAt: 0
                event: string
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
  /contacts/attributes:
    get:
      tags:
      - Contacts
      summary: Drift List custom contact attributes
      responses:
        '200':
          description: Successful response
          content:
            application/json: {}
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer