Chatmeter

aid: chatmeter
name: Chatmeter
description: Chatmeter is an AI-powered multi-location intelligence platform offering a REST API for managing business listings,
  monitoring and responding to reviews, tracking social mentions, running surveys, and benchmarking competitive performance
  across locations.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  probe_state: gated
  source:
  - plans
  - authentication
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chatmeter.png
url: https://raw.githubusercontent.com/api-evangelist/chatmeter/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-08-13'
specificationVersion: '0.23'
type: Index
tags:
- Reputation Management
- Local SEO
- Listings Management
- Review Management
- Social Media
- Multi-Location
- Competitive Intelligence
tags_raw:
- Reputation Management
- Local SEO
- Listings Management
- Review Management
- Social Media
- Multi-Location
- Competitive Intelligence
- Social-Media
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
common:
- type: GettingStarted
  url: https://help.alchemer.com/help/getting-started
- type: JSONLD
  url: json-ld/chatmeter-context.jsonld
- type: Deprecation
  url: lifecycle/chatmeter-lifecycle.yml
- type: Hosts
  url: hosts/chatmeter-hosts.yml
- type: Vendors
  url: vendors/chatmeter-vendors.yml
- type: Newsroom
  url: https://www.chatmeter.com/newsroom/
- type: Leadership
  url: https://www.chatmeter.com/about-us/leadership/
- type: DomainSecurity
  url: security/chatmeter-domain-security.yml
- type: Website
  url: https://www.chatmeter.com
- type: Documentation
  url: https://support.chatmeter.com/hc/en-us/categories/4465860037275-Chatmeter-API
- type: Blog
  url: https://www.chatmeter.com/category/blog/
- type: Pricing
  url: https://www.chatmeter.com/pricing/
- type: LinkedIn
  url: https://www.linkedin.com/company/chatmeter
- type: X
  url: https://x.com/chatmeter
- type: Plans
  url: plans/chatmeter-plans-pricing.yml
- type: FinOps
  url: finops/chatmeter-finops.yml
- type: Conventions
  url: conventions/chatmeter-conventions.yml
- type: Lifecycle
  url: lifecycle/chatmeter-lifecycle.yml
- type: Conformance
  url: conformance/chatmeter-conformance.yml
- type: Compliance
  url: conformance/chatmeter-conformance.yml
- type: DataModel
  url: data-model/chatmeter-data-model.yml
- type: X-MCPServerCandidate
  url: mcp/chatmeter-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: GitHubOrganization
  url: https://github.com/chatmeter
- type: HelpCenter
  url: https://help.alchemer.com/help/chatmeter
- type: Support
  url: https://www.chatmeter.com/contactsupport/
- type: TermsOfService
  url: https://www.chatmeter.com/terms-of-service/
- type: PrivacyPolicy
  url: https://www.chatmeter.com/privacy-policy/
- type: Login
  url: https://live.chatmeter.com/
apis:
- name: Chatmeter API
  description: REST API for accessing and administrating all Chatmeter platform data including location listings, review management,
    social monitoring, surveys, and user administration. Uses JSON Web Token (JWT) authentication.
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://support.chatmeter.com/hc/en-us/categories/4465860037275-Chatmeter-API
  baseURL: https://live.chatmeter.com/v5
  baseURL_note: 'Corrected 2026-08-13. The previously recorded base, https://newapi.chatmeter.com, no longer resolves in DNS
    (NXDOMAIN) — it is the host named in Chatmeter''s public references and in the README of the third-party Ruby client,
    and it was retired with no public notice. The live API answers on https://live.chatmeter.com/v5, verified by unauthenticated
    probe: POST /v5/login with an empty body returns HTTP 400 with the Chatmeter error envelope naming the required username
    and password fields, and GET /v5/locations returns HTTP 401.'
  tags:
  - Reputation Management
  - Listings
  - Reviews
  - Social Media
  - Local SEO
  tags_raw:
  - Reputation Management
  - Listings
  - Reviews
  - Social Media
  - Local SEO
  - Social-Media
  properties:
  - type: Documentation
    url: https://support.chatmeter.com/hc/en-us/categories/4465860037275-Chatmeter-API
  - type: Conventions
    url: conventions/chatmeter-conventions.yml
  - type: DataModel
    url: data-model/chatmeter-data-model.yml
  aid: chatmeter:chatmeter-api
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: The Chatmeter API reference lives in a Zendesk category on support.chatmeter.com that answers 401 and redirects
    to a customer login, live.chatmeter.com/v5 302s to sign-in, and the public Alchemer help hub carries only end-user Chatmeter
    articles with no API reference.
  evidence:
  - url: https://support.chatmeter.com/hc/en-us/categories/4465860037275-Chatmeter-API
    status: 401
  - url: https://live.chatmeter.com/v5/openapi.json
    status: 302
  - url: https://help.alchemer.com/help/chatmeter
    status: 200
  checked: '2026-10-20'
x-enrichment:
  date: '2026-10-20'
  status: minimal
  artifacts_added: 0
  pass: local-v5