Atera

aid: atera
name: Atera
description: Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management
  (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, network discovery, remote access
  (Splashtop, AnyDesk, TeamViewer, ScreenConnect), reporting, and billing/invoicing in a single per-technician subscription
  used by managed service providers and internal IT departments. Its AI layer adds Action AI, AI Copilot, and Robin (IT Autopilot),
  and an AI Center that lets administrators install Model Context Protocol (MCP) integrations from a catalog or register custom
  MCP servers so Atera's own agents can reach outside systems. Atera is programmable through a versioned REST API at https://app.atera.com/api/v3
  covering twelve data domains (agents, alerts, billing, contacts, contracts, customers, custom values, departments, devices,
  knowledge base, rates, tickets) authenticated with an X-API-KEY token, plus outbound webhooks bound to ticket automation
  rules. Atera states its API is driven by OpenAPI 3.0, but the interactive reference at https://app.atera.com/apidocs requires
  an account token before it will render and no specification is published at a public URL.
url: https://raw.githubusercontent.com/api-evangelist/atera/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://us.v-cdn.net/6037292/uploads/23NA1N62IAVU/atera-200x200.png
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- IT Management
- RMM
- PSA
- Help Desk
- Ticketing
- Patch Management
- Remote Monitoring
- Endpoint Management
- MSP
- Network Discovery
- Alerts
- Devices
- Billing
- Webhook
- Artificial Intelligence
tags_raw:
- IT Management
- RMM
- PSA
- Helpdesk
- Ticketing
- Patch Management
- Remote Monitoring
- Endpoint Management
- MSP
- Network Discovery
- Alerts
- Devices
- Billing
- Webhooks
- AI
apis:
- name: Atera API v3
  description: Atera's REST API. Twelve data domains — Agents, Alerts, Billing, Contacts, Contracts, Customers, CustomValues,
    Departments, Devices, KnowledgeBase, Rates and Tickets — reachable over HTTPS only at https://app.atera.com/api/v3 and
    authenticated with an account API token supplied in the X-API-KEY request header. Tokens are created in Admin > Data management
    > API with an expiration date (one year maximum), an optional IP allowlist, and either full access or custom per-domain
    Read/Write/Delete permissions. API access is included in every paid subscription but is disabled during the free trial.
  humanURL: https://app.atera.com/apidocs
  baseURL: https://app.atera.com/api/v3
  tags:
  - IT Management
  - RMM
  - PSA
  - Tickets
  - Agents
  - Devices
  - Alerts
  properties:
  - type: Documentation
    url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
  - type: APIReference
    url: https://app.atera.com/apidocs
  - type: Authentication
    url: authentication/atera-authentication.yml
  - type: Conventions
    url: conventions/atera-conventions.yml
  - type: Webhooks
    url: asyncapi/atera-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/atera-domain-security.yml
- type: Website
  url: https://www.atera.com/
- type: DeveloperPortal
  url: https://app.atera.com/apidocs
- type: Documentation
  url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
- type: APIReference
  url: https://app.atera.com/apidocs
- type: GettingStarted
  url: https://support.atera.com/hc/en-us/articles/360019612194-Getting-started
- type: Support
  url: https://support.atera.com/hc/en-us
- type: HelpCenter
  url: https://support.atera.com/hc/en-us
- type: Community
  url: https://community.atera.com/
- type: Blog
  url: https://www.atera.com/blog/
- type: StatusPage
  url: https://status.atera.com
- type: ChangeLog
  url: https://support.atera.com/hc/en-us/sections/201896227-Release-Notes
- type: TrustCenter
  url: https://trust.atera.com/
- type: TrustCenter
  url: security/atera-trust-center.yml
- type: Compliance
  url: https://trust.atera.com/
- type: Pricing
  url: https://www.atera.com/pricing/
- type: SignUp
  url: https://app.atera.com/
- type: Webhooks
  url: asyncapi/atera-webhooks.yml
- type: Authentication
  url: authentication/atera-authentication.yml
- type: Conventions
  url: conventions/atera-conventions.yml
- type: Lifecycle
  url: lifecycle/atera-lifecycle.yml
- type: Conformance
  url: conformance/atera-conformance.yml
- type: Packages
  url: packages/atera-packages.yml
- type: LLMsTxt
  url: llms/atera-llms.txt
- type: TermsOfService
  url: https://www.atera.com/terms-of-use/
- type: PrivacyPolicy
  url: https://www.atera.com/privacy/
- type: ChangeLog
  url: changelog/atera-changelog.yml
x-enrichment:
  date: '2026-08-06'
  status: enriched
  artifacts_added: 12
  pass: local-v1