Atera

Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, network discovery, remote access (Splashtop, AnyDesk, TeamViewer, ScreenConnect), reporting, and billing/invoicing in a single per-technician subscription used by managed service providers and internal IT departments. Its AI layer adds Action AI, AI Copilot, and Robin (IT Autopilot), and an AI Center that lets administrators install Model Context Protocol (MCP) integrations from a catalog or register custom MCP servers so Atera's own agents can reach outside systems. Atera is programmable through a versioned REST API at https://app.atera.com/api/v3 covering twelve data domains (agents, alerts, billing, contacts, contracts, customers, custom values, departments, devices, knowledge base, rates, tickets) authenticated with an X-API-KEY token, plus outbound webhooks bound to ticket automation rules. Atera states its API is driven by OpenAPI 3.0, but the interactive reference at https://app.atera.com/apidocs requires an account token before it will render and no specification is published at a public URL.

Atera is listed with 1 API on the APIs.io network. Tagged areas include IT Management, RMM, PSA, Help Desk, and Ticketing.

The Atera catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Atera’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, changelog, pricing, and 21 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

44.2/100 developing ▬ flat Agent 20/100 agent aware Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessEnterprise

1 API

IT Management RMM PSA Help Desk Ticketing Patch Management Remote Monitoring Endpoint Management MSPNetwork DiscoveryAlerts Devices Billing Webhook Artificial Intelligence

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 44.2/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 8.3 / 17

Access Clarity 7.6 / 17

Operational Transparency 4.4 / 11

Contract Governance 1.9 / 10

Discoverability 6.2 / 9

Regulatory Posture 3.4 / 15

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 39.0 — up to +15.3 composite points
Access Clarity scores 44.7 — up to +11.1 composite points
Developer Ergonomics scores 48.8 — up to +10.2 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/atera/apis.yml: open an issue on github.com/api-evangelist/atera to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Device Management (MDM, UEM, mobile threat defense)	standard	21.9 (thin)	-	-
ServiceNow Store (partner apps + ServiceNow Certified App)	standard	21.9 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Atera API v3

Atera's REST API. Twelve data domains — Agents, Alerts, Billing, Contacts, Contracts, Customers, CustomValues, Departments, Devices, KnowledgeBase, Rates and Tickets — reachable...

Atera API pricing

Pricing Plans 1

Published pricing tiers and plan structures.

Atera Plans Pricing

0 plans

PLANS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Atera Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Atera Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Atera Authentication

apiKey · 1 scheme

SECURITY

Atera Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Atera Trust Center

trust center published

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Webhooks

Conventions

Lifecycle

Conformance

Build 1

SDKs, sample code, and the tooling you integrate with

Packages

Packages

Access & Security 5

Authentication, authorization, and security posture

DomainSecurity

TrustCenter

TrustCenter

Compliance

Authentication

Operate 6

Status, limits, changes, and where to get help

Support

HelpCenter

Community

StatusPage

ChangeLog

ChangeLog

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: atera
name: Atera
description: Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management
  (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, network discovery, remote access
  (Splashtop, AnyDesk, TeamViewer, ScreenConnect), reporting, and billing/invoicing in a single per-technician subscription
  used by managed service providers and internal IT departments. Its AI layer adds Action AI, AI Copilot, and Robin (IT Autopilot),
  and an AI Center that lets administrators install Model Context Protocol (MCP) integrations from a catalog or register custom
  MCP servers so Atera's own agents can reach outside systems. Atera is programmable through a versioned REST API at https://app.atera.com/api/v3
  covering twelve data domains (agents, alerts, billing, contacts, contracts, customers, custom values, departments, devices,
  knowledge base, rates, tickets) authenticated with an X-API-KEY token, plus outbound webhooks bound to ticket automation
  rules. Atera states its API is driven by OpenAPI 3.0, but the interactive reference at https://app.atera.com/apidocs requires
  an account token before it will render and no specification is published at a public URL.
url: https://raw.githubusercontent.com/api-evangelist/atera/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: enterprise
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Enterprise
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://us.v-cdn.net/6037292/uploads/23NA1N62IAVU/atera-200x200.png
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- IT Management
- RMM
- PSA
- Help Desk
- Ticketing
- Patch Management
- Remote Monitoring
- Endpoint Management
- MSP
- Network Discovery
- Alerts
- Devices
- Billing
- Webhook
- Artificial Intelligence
tags_raw:
- IT Management
- RMM
- PSA
- Helpdesk
- Ticketing
- Patch Management
- Remote Monitoring
- Endpoint Management
- MSP
- Network Discovery
- Alerts
- Devices
- Billing
- Webhooks
- AI
apis:
- name: Atera API v3
  description: Atera's REST API. Twelve data domains — Agents, Alerts, Billing, Contacts, Contracts, Customers, CustomValues,
    Departments, Devices, KnowledgeBase, Rates and Tickets — reachable over HTTPS only at https://app.atera.com/api/v3 and
    authenticated with an account API token supplied in the X-API-KEY request header. Tokens are created in Admin > Data management
    > API with an expiration date (one year maximum), an optional IP allowlist, and either full access or custom per-domain
    Read/Write/Delete permissions. API access is included in every paid subscription but is disabled during the free trial.
  humanURL: https://app.atera.com/apidocs
  baseURL: https://app.atera.com/api/v3
  tags:
  - IT Management
  - RMM
  - PSA
  - Ticketing
  - Agents
  - Devices
  - Alerts
  tags_raw:
  - IT Management
  - RMM
  - PSA
  - Tickets
  - Agents
  - Devices
  - Alerts
  properties:
  - type: Documentation
    url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
  - type: APIReference
    url: https://app.atera.com/apidocs
  - type: Authentication
    url: authentication/atera-authentication.yml
  - type: Conventions
    url: conventions/atera-conventions.yml
  - type: Webhooks
    url: asyncapi/atera-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/atera-plans-pricing.yml
- type: DomainSecurity
  url: security/atera-domain-security.yml
- type: Website
  url: https://www.atera.com/
- type: DeveloperPortal
  url: https://app.atera.com/apidocs
- type: Documentation
  url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
- type: APIReference
  url: https://app.atera.com/apidocs
- type: GettingStarted
  url: https://support.atera.com/hc/en-us/articles/360019612194-Getting-started
- type: Support
  url: https://support.atera.com/hc/en-us
- type: HelpCenter
  url: https://support.atera.com/hc/en-us
- type: Community
  url: https://community.atera.com/
- type: Blog
  url: https://www.atera.com/blog/
- type: StatusPage
  url: https://status.atera.com
- type: ChangeLog
  url: https://support.atera.com/hc/en-us/sections/201896227-Release-Notes
- type: TrustCenter
  url: https://trust.atera.com/
- type: TrustCenter
  url: security/atera-trust-center.yml
- type: Compliance
  url: https://trust.atera.com/
- type: Pricing
  url: https://www.atera.com/pricing/
- type: SignUp
  url: https://app.atera.com/
- type: Webhooks
  url: asyncapi/atera-webhooks.yml
- type: Authentication
  url: authentication/atera-authentication.yml
- type: Conventions
  url: conventions/atera-conventions.yml
- type: Lifecycle
  url: lifecycle/atera-lifecycle.yml
- type: Conformance
  url: conformance/atera-conformance.yml
- type: Packages
  url: packages/atera-packages.yml
- type: LLMsTxt
  url: llms/atera-llms.txt
- type: TermsOfService
  url: https://www.atera.com/terms-of-use/
- type: PrivacyPolicy
  url: https://www.atera.com/privacy/
- type: ChangeLog
  url: changelog/atera-changelog.yml
x-enrichment:
  date: '2026-08-06'
  status: enriched
  artifacts_added: 12
  pass: local-v1

Atera API — frequently asked questions

Does Atera have an API?

Yes. APIs.io lists 1 API from Atera, including Atera API v3.

How do I authenticate with the Atera API?

Atera uses bearer-token authentication (apiKey · 1 scheme). The details are profiled on APIs.io as Atera Authentication.

Is the Atera API ready for AI agents?

Atera has a Kin Score of 44.2 out of 100 (developing) and an Agent Readiness score of 19.8 (agent-aware), scored by API Evangelist on 2026-11-06.

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