Atera website screenshot

Atera

Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, network discovery, remote access (Splashtop, AnyDesk, TeamViewer, ScreenConnect), reporting, and billing/invoicing in a single per-technician subscription used by managed service providers and internal IT departments. Its AI layer adds Action AI, AI Copilot, and Robin (IT Autopilot), and an AI Center that lets administrators install Model Context Protocol (MCP) integrations from a catalog or register custom MCP servers so Atera's own agents can reach outside systems. Atera is programmable through a versioned REST API at https://app.atera.com/api/v3 covering twelve data domains (agents, alerts, billing, contacts, contracts, customers, custom values, departments, devices, knowledge base, rates, tickets) authenticated with an X-API-KEY token, plus outbound webhooks bound to ticket automation rules. Atera states its API is driven by OpenAPI 3.0, but the interactive reference at https://app.atera.com/apidocs requires an account token before it will render and no specification is published at a public URL.

Atera publishes 1 API on the APIs.io network. Tagged areas include IT Management, RMM, PSA, Helpdesk, and Ticketing.

The Atera catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Atera’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, changelog, pricing, and 20 more developer resources.

🌐 Visit website 📡 Source on GitHub
49.7/100 developing ▬ flat Agent 31/100 agent aware Full breakdown ↓
scored 2026-08-17 · rubric v0.11.0
1 APIs
IT ManagementRMMPSAHelpdeskTicketingPatch ManagementRemote MonitoringEndpoint ManagementMSPNetwork DiscoveryAlertsDevicesBillingWebhooksAI

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-17 · rubric v0.11.0
Composite quality — 49.7/100 · developing
Contract Quality 12.9 / 25
Developer Ergonomics 10.4 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 5.1 / 13
Governance 1.5 / 12
Discoverability 7.6 / 10
Agent readiness — 31/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/atera: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Atera API v3

Atera's REST API. Twelve data domains — Agents, Alerts, Billing, Contacts, Contracts, Customers, CustomValues, Departments, Devices, KnowledgeBase, Rates and Tickets — reachable...

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Atera Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Atera Authentication

apiKey · 1 scheme

SECURITY

Atera Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Atera Trust Center

trust center published

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt
LLMsTxt

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Webhooks
Webhooks
 Conventions
Conventions
 Lifecycle
Lifecycle
 Conformance
Conformance

Build 1

SDKs, sample code, and the tooling you integrate with

Packages
Packages

Access & Security 5

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 TrustCenter
TrustCenter
 TrustCenter
TrustCenter
 Compliance
Compliance
 Authentication
Authentication

Operate 6

Status, limits, changes, and where to get help

Support
Support
 HelpCenter
HelpCenter
 Community
Community
 StatusPage
StatusPage
 ChangeLog
ChangeLog
 ChangeLog
ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: atera
name: Atera
description: Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management
  (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, network discovery, remote access
  (Splashtop, AnyDesk, TeamViewer, ScreenConnect), reporting, and billing/invoicing in a single per-technician subscription
  used by managed service providers and internal IT departments. Its AI layer adds Action AI, AI Copilot, and Robin (IT Autopilot),
  and an AI Center that lets administrators install Model Context Protocol (MCP) integrations from a catalog or register custom
  MCP servers so Atera's own agents can reach outside systems. Atera is programmable through a versioned REST API at https://app.atera.com/api/v3
  covering twelve data domains (agents, alerts, billing, contacts, contracts, customers, custom values, departments, devices,
  knowledge base, rates, tickets) authenticated with an X-API-KEY token, plus outbound webhooks bound to ticket automation
  rules. Atera states its API is driven by OpenAPI 3.0, but the interactive reference at https://app.atera.com/apidocs requires
  an account token before it will render and no specification is published at a public URL.
url: https://raw.githubusercontent.com/api-evangelist/atera/refs/heads/main/apis.yml
image: https://us.v-cdn.net/6037292/uploads/23NA1N62IAVU/atera-200x200.png
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- IT Management
- RMM
- PSA
- Helpdesk
- Ticketing
- Patch Management
- Remote Monitoring
- Endpoint Management
- MSP
- Network Discovery
- Alerts
- Devices
- Billing
- Webhooks
- AI
apis:
- name: Atera API v3
  description: Atera's REST API. Twelve data domains — Agents, Alerts, Billing, Contacts, Contracts, Customers, CustomValues,
    Departments, Devices, KnowledgeBase, Rates and Tickets — reachable over HTTPS only at https://app.atera.com/api/v3 and
    authenticated with an account API token supplied in the X-API-KEY request header. Tokens are created in Admin > Data management
    > API with an expiration date (one year maximum), an optional IP allowlist, and either full access or custom per-domain
    Read/Write/Delete permissions. API access is included in every paid subscription but is disabled during the free trial.
  humanURL: https://app.atera.com/apidocs
  baseURL: https://app.atera.com/api/v3
  tags:
  - IT Management
  - RMM
  - PSA
  - Tickets
  - Agents
  - Devices
  - Alerts
  properties:
  - type: Documentation
    url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
  - type: APIReference
    url: https://app.atera.com/apidocs
  - type: Authentication
    url: authentication/atera-authentication.yml
  - type: Conventions
    url: conventions/atera-conventions.yml
  - type: Webhooks
    url: asyncapi/atera-webhooks.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/atera-domain-security.yml
- type: Website
  url: https://www.atera.com/
- type: DeveloperPortal
  url: https://app.atera.com/apidocs
- type: Documentation
  url: https://support.atera.com/hc/en-us/articles/219083397-Using-the-Atera-API
- type: APIReference
  url: https://app.atera.com/apidocs
- type: GettingStarted
  url: https://support.atera.com/hc/en-us/articles/360019612194-Getting-started
- type: Support
  url: https://support.atera.com/hc/en-us
- type: HelpCenter
  url: https://support.atera.com/hc/en-us
- type: Community
  url: https://community.atera.com/
- type: Blog
  url: https://www.atera.com/blog/
- type: StatusPage
  url: https://status.atera.com
- type: ChangeLog
  url: https://support.atera.com/hc/en-us/sections/201896227-Release-Notes
- type: TrustCenter
  url: https://trust.atera.com/
- type: TrustCenter
  url: security/atera-trust-center.yml
- type: Compliance
  url: https://trust.atera.com/
- type: Pricing
  url: https://www.atera.com/pricing/
- type: SignUp
  url: https://app.atera.com/
- type: Webhooks
  url: asyncapi/atera-webhooks.yml
- type: Authentication
  url: authentication/atera-authentication.yml
- type: Conventions
  url: conventions/atera-conventions.yml
- type: Lifecycle
  url: lifecycle/atera-lifecycle.yml
- type: Conformance
  url: conformance/atera-conformance.yml
- type: Packages
  url: packages/atera-packages.yml
- type: LLMsTxt
  url: llms/atera-llms.txt
- type: TermsOfService
  url: https://www.atera.com/terms-of-use/
- type: PrivacyPolicy
  url: https://www.atera.com/privacy/
- type: ChangeLog
  url: changelog/atera-changelog.yml
x-enrichment:
  date: '2026-08-06'
  status: enriched
  artifacts_added: 12
  pass: local-v1