Amdocs

Amdocs is a global technology company providing software and services to communications and media companies worldwide. Its connectX platform is a cloud-native SaaS BSS solution for telecom operators covering customer management, billing, provisioning, and subscription lifecycle. Amdocs also provides MarketONE for digital BSS, NetCracker for OSS network management, and an expanding suite of AI-powered telco solutions built on TM Forum Open APIs.

3 APIs 8 Features

TelecomBSSOSSBillingCustomer ManagementMVNO5GSaaS

APIs

Amdocs connectX BSS API

The Amdocs connectX BSS API provides cloud-native SaaS BSS capabilities for telecom operators, covering billing, provisioning, customer management, and subscription lifecycle. B...

Amdocs MarketONE API

The Amdocs MarketONE API provides digital BSS capabilities for telecoms, supporting catalog management, order management, customer management, and digital service delivery. REST...

Amdocs NetCracker OSS API

The Amdocs NetCracker OSS API provides network inventory management, network provisioning, and service assurance capabilities for telecom operators. REST and SOAP APIs support i...

Collections

Amdocs connectX BSS API

OPEN

Pricing Plans

Amdocs Plans Pricing

1 plans

PLANS

Rate Limits

Amdocs Rate Limits

1 limits

RATE LIMITS

FinOps

Amdocs Finops

FINOPS

Features

TM Forum Open API Compliance

All connectX APIs comply with TM Forum Open API standards, enabling fast integration with third-party systems and reducing customization requirements.

AI-Native Capabilities

GenAI-powered platform capabilities including AI-driven customer journeys, predictive analytics, and automated decision making for telco operations.

Cloud-Native SaaS Architecture

Serverless microservices architecture deployed on AWS providing elastic scalability, local data residency compliance, and rapid deployment for MVNOs and telcos.

eSIM Management

Built-in eSIM lifecycle management enabling telcos and MVNOs to support digital SIM provisioning without physical SIM cards.

Omnichannel Customer Experience

Pre-built customer journeys spanning mobile apps, web self-service, and multi-channel support for consumer and business segments.

MVNO and MVNE Support

End-to-end MVNO and MVNE capabilities including wireless prepaid, postpaid, and B2C solutions with rapid market launch support.

Catalog and Order Management

Flexible product catalog management for bundling connectivity with digital services, plus end-to-end order management across consumer, business, and enterprise segments.

Revenue Management

Converged billing, revenue assurance, and monetization capabilities supporting current and emerging revenue models including subscription and usage-based billing.

Use Cases

MVNO Launch

Rapidly launch new MVNO brands with pre-integrated telco-in-a-box capabilities including customer management, billing, and digital channels.

BSS Digital Transformation

Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open API compliance and pre-built integrations for telco digital transformation.

5G Monetization

Launch and monetize 5G services with flexible catalog management, usage-based billing, and analytics for network slicing and IoT.

Customer Self-Service

Deploy omnichannel self-service portals and mobile apps with pre-built customer journeys for account management, plan changes, and billing.

Gen Z Mobile Services

Launch fully customizable mobile plans enabling subscribers to configure data, calls, texts, and plan length via AI-powered apps.

IoT Service Management

Manage IoT connectivity, device onboarding, and usage-based billing for enterprise IoT deployments across telecom networks.

Integrations

AWS

connectX is powered by Amazon Web Services providing cloud infrastructure, elastic scalability, and global reach.

TM Forum Open APIs

Full compliance with TM Forum Open API standards enabling plug-and-play integration with ecosystem partners and third-party systems.

Microsoft

Customer Engagement Platform partnership with Microsoft for AI-driven customer interactions and analytics.

Network Management Systems

Integration with multi-vendor network management systems and OSS platforms via NetCracker APIs.

Solutions

connectX

All-in-one SaaS BSS platform for telcos and MVNOs with AI-powered customer management, billing, and monetization capabilities.

MarketONE

Digital BSS platform for managing and monetizing subscriptions with integrated digital partners and omnichannel delivery.

Amdocs Networks

Telco cloud transformation solutions for 5G, fiber, and IoT network deployment and optimization.

Digital Financial Services Platform

Mobile wallet and financial services enablement for telco operators entering digital banking and fintech markets.

Event Specifications

Amdocs connectX BSS Event API

The Amdocs connectX BSS Event API delivers real-time event notifications for telecom BSS operations including customer lifecycle events, subscription changes, billing events, an...

ASYNCAPI

Semantic Vocabularies

Amdocs Amdocs Context

4 classes · 11 properties

JSON-LD

Amdocs Connectx Context

18 classes · 42 properties

JSON-LD

Amdocs Context

0 classes · 5 properties

JSON-LD

API Governance Rules

Amdocs API Rules

21 rules · 12 errors 7 warnings 2 info

SPECTRAL

JSON Structure

Amdocs Customer Structure

14 properties

JSON STRUCTURE

Connectx Address Structure

5 properties

JSON STRUCTURE

Connectx Customer List Structure

2 properties

JSON STRUCTURE

Connectx Customer Request Structure

7 properties

JSON STRUCTURE

Connectx Customer Structure

13 properties

JSON STRUCTURE

Connectx Customer Update Structure

4 properties

JSON STRUCTURE

Connectx Invoice Line Item Structure

4 properties

JSON STRUCTURE

Connectx Invoice List Structure

2 properties

JSON STRUCTURE

Connectx Invoice Structure

10 properties

JSON STRUCTURE

Connectx Pagination Structure

4 properties

JSON STRUCTURE

Connectx Product List Structure

1 properties

JSON STRUCTURE

Connectx Product Structure

8 properties

JSON STRUCTURE

Connectx Subscription List Structure

1 properties

JSON STRUCTURE

Connectx Subscription Request Structure

3 properties

JSON STRUCTURE

Connectx Subscription Structure

10 properties

JSON STRUCTURE

Example Payloads

Amdocs Customer Example

14 fields

EXAMPLE

Connectx Address Example

5 fields

EXAMPLE

Connectx Customer Example

13 fields

EXAMPLE

Connectx Customer List Example

2 fields

EXAMPLE

Connectx Customer Request Example

7 fields

EXAMPLE

Connectx Customer Update Example

4 fields

EXAMPLE

Connectx Invoice Example

10 fields

EXAMPLE

Connectx Invoice Line Item Example

4 fields

EXAMPLE

Connectx Invoice List Example

2 fields

EXAMPLE

Connectx Pagination Example

4 fields

EXAMPLE

Connectx Product Example

8 fields

EXAMPLE

Connectx Product List Example

1 fields

EXAMPLE

Connectx Subscription Example

10 fields

EXAMPLE

Connectx Subscription List Example

1 fields

EXAMPLE

Connectx Subscription Request Example

3 fields

EXAMPLE

Resources

GitHubOrganization

Sources

opencollection: 1.0.0
info:
  name: Amdocs connectX BSS API
  version: 1.0.0
request:
  auth:
    type: oauth2
    flow: client_credentials
    accessTokenUrl: https://auth.amdocs-dbs.com/oauth/token
    credentials:
      clientId: '{{clientId}}'
      clientSecret: '{{clientSecret}}'
items:
- info:
    name: Customers
    type: folder
  items:
  - info:
      name: List customers
      type: http
    http:
      method: GET
      url: https://api.amdocs-dbs.com/v1/customers
      params:
      - name: status
        value: ''
        type: query
      - name: customerType
        value: ''
        type: query
      - name: page
        value: ''
        type: query
      - name: pageSize
        value: ''
        type: query
    docs: Retrieve a paginated list of telecom customer accounts.
  - info:
      name: Create a new customer
      type: http
    http:
      method: POST
      url: https://api.amdocs-dbs.com/v1/customers
      body:
        type: json
        data: '{}'
    docs: Onboard a new telecom customer account into the BSS system.
  - info:
      name: Get customer by ID
      type: http
    http:
      method: GET
      url: https://api.amdocs-dbs.com/v1/customers/:customerId
      params:
      - name: customerId
        value: ''
        type: path
    docs: Retrieve full customer account details including contact info and account status.
  - info:
      name: Update customer
      type: http
    http:
      method: PATCH
      url: https://api.amdocs-dbs.com/v1/customers/:customerId
      params:
      - name: customerId
        value: ''
        type: path
      body:
        type: json
        data: '{}'
    docs: Update customer account information such as contact details or account status.
- info:
    name: Subscriptions
    type: folder
  items:
  - info:
      name: List customer subscriptions
      type: http
    http:
      method: GET
      url: https://api.amdocs-dbs.com/v1/customers/:customerId/subscriptions
      params:
      - name: customerId
        value: ''
        type: path
      - name: status
        value: ''
        type: query
    docs: Retrieve all service subscriptions associated with a customer account.
  - info:
      name: Create subscription
      type: http
    http:
      method: POST
      url: https://api.amdocs-dbs.com/v1/customers/:customerId/subscriptions
      params:
      - name: customerId
        value: ''
        type: path
      body:
        type: json
        data: '{}'
    docs: Add a new service subscription to a customer account.
- info:
    name: Billing
    type: folder
  items:
  - info:
      name: List customer invoices
      type: http
    http:
      method: GET
      url: https://api.amdocs-dbs.com/v1/customers/:customerId/invoices
      params:
      - name: customerId
        value: ''
        type: path
      - name: fromDate
        value: ''
        type: query
      - name: toDate
        value: ''
        type: query
      - name: status
        value: ''
        type: query
    docs: Retrieve billing invoices for a customer, with optional date range filtering.
- info:
    name: Products
    type: folder
  items:
  - info:
      name: List products
      type: http
    http:
      method: GET
      url: https://api.amdocs-dbs.com/v1/products
      params:
      - name: productType
        value: ''
        type: query
      - name: status
        value: ''
        type: query
    docs: Retrieve the product and service catalog available for subscription.
bundled: true