Amdocs

Amdocs is a global technology company providing software and services to communications and media companies worldwide. Its connectX platform is a cloud-native SaaS BSS solution for telecom operators covering customer management, billing, provisioning, and subscription lifecycle. Amdocs also provides MarketONE for digital BSS, NetCracker for OSS network management, and an expanding suite of AI-powered telco solutions built on TM Forum Open APIs.

Amdocs publishes 4 APIs on the APIs.io network, including Billing API, Customers API, Products API, and 1 more. Tagged areas include Telecom, BSS, OSS, Billing, and Customer Management.

The Amdocs catalog on APIs.io includes 1 event-driven AsyncAPI specification, 3 JSON-LD contexts, and 3 Spectral governance rulesets.

Amdocs’ developer surface includes authentication, developer portal, documentation, getting-started guide, and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub

48.8/100 developing ▬ flat Agent 36/100 agent ready Full breakdown ↓
scored 2026-07-28 · rubric v0.6

AccessSelf serve

6 APIs 8 Features 6 Use Cases

TelecomBSSOSSBillingCustomer ManagementMVNO5GSaaS

Kin Score

Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6

Composite quality — 48.8/100 · developing

Contract Quality 19.7 / 25

Developer Ergonomics 7.8 / 20

Commercial Clarity 5.8 / 20

Operational Transparency 3.4 / 13

Governance 5.0 / 12

Discoverability 7.4 / 10

Agent readiness — 36/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/amdocs: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 6

Individual APIs this provider publishes, each with its own machine-readable definition.

Amdocs MarketONE API

The Amdocs MarketONE API provides digital BSS capabilities for telecoms, supporting catalog management, order management, customer management, and digital service delivery. REST...

Amdocs NetCracker OSS API

The Amdocs NetCracker OSS API provides network inventory management, network provisioning, and service assurance capabilities for telecom operators. REST and SOAP APIs support i...

Amdocs Billing API

Billing and invoice operations

Amdocs Customers API

Customer account management

Amdocs Products API

Product catalog management

Amdocs Subscriptions API

Subscription lifecycle management

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Amdocs connectX BSS API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Amdocs Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Amdocs Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Amdocs Finops

FINOPS

Features 8

Notable capabilities this provider offers.

TM Forum Open API Compliance

All connectX APIs comply with TM Forum Open API standards, enabling fast integration with third-party systems and reducing customization requirements.

AI-Native Capabilities

GenAI-powered platform capabilities including AI-driven customer journeys, predictive analytics, and automated decision making for telco operations.

Cloud-Native SaaS Architecture

Serverless microservices architecture deployed on AWS providing elastic scalability, local data residency compliance, and rapid deployment for MVNOs and telcos.

eSIM Management

Built-in eSIM lifecycle management enabling telcos and MVNOs to support digital SIM provisioning without physical SIM cards.

Omnichannel Customer Experience

Pre-built customer journeys spanning mobile apps, web self-service, and multi-channel support for consumer and business segments.

MVNO and MVNE Support

End-to-end MVNO and MVNE capabilities including wireless prepaid, postpaid, and B2C solutions with rapid market launch support.

Catalog and Order Management

Flexible product catalog management for bundling connectivity with digital services, plus end-to-end order management across consumer, business, and enterprise segments.

Revenue Management

Converged billing, revenue assurance, and monetization capabilities supporting current and emerging revenue models including subscription and usage-based billing.

Scroll for all 8

5 properties

JSON SCHEMA

CustomerList

2 properties

JSON SCHEMA

CustomerRequest

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Amdocs Authentication

oauth2 · 1 scheme

SECURITY

Amdocs Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Amdocs Scopes

4 scopes · clientCredentials

4 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Amdocs Agentic Access

8 operations · 3 acting

AGENTIC

Use Cases 6

What developers build with this provider.

MVNO Launch

Rapidly launch new MVNO brands with pre-integrated telco-in-a-box capabilities including customer management, billing, and digital channels.

BSS Digital Transformation

Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open API compliance and pre-built integrations for telco digital transformation.

5G Monetization

Launch and monetize 5G services with flexible catalog management, usage-based billing, and analytics for network slicing and IoT.

Customer Self-Service

Deploy omnichannel self-service portals and mobile apps with pre-built customer journeys for account management, plan changes, and billing.

Gen Z Mobile Services

Launch fully customizable mobile plans enabling subscribers to configure data, calls, texts, and plan length via AI-powered apps.

IoT Service Management

Manage IoT connectivity, device onboarding, and usage-based billing for enterprise IoT deployments across telecom networks.

Integrations 4

Pre-built integrations with other platforms and tools.

AWS

connectX is powered by Amazon Web Services providing cloud infrastructure, elastic scalability, and global reach.

TM Forum Open APIs

Full compliance with TM Forum Open API standards enabling plug-and-play integration with ecosystem partners and third-party systems.

Microsoft

Customer Engagement Platform partnership with Microsoft for AI-driven customer interactions and analytics.

Network Management Systems

Integration with multi-vendor network management systems and OSS platforms via NetCracker APIs.

Solutions 4

Packaged solutions this provider offers.

connectX

All-in-one SaaS BSS platform for telcos and MVNOs with AI-powered customer management, billing, and monetization capabilities.

MarketONE

Digital BSS platform for managing and monetizing subscriptions with integrated digital partners and omnichannel delivery.

Amdocs Networks

Telco cloud transformation solutions for 5G, fiber, and IoT network deployment and optimization.

Digital Financial Services Platform

Mobile wallet and financial services enablement for telco operators entering digital banking and fintech markets.

Resources

Get Started 2

Portal, sign-up, and the first successful call

Portal

Portal

GettingStarted

GettingStarted

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

JSONSchema

JSONSchema

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

JSONLD

JSONLD

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

OAuthScopes

OAuthScopes

Company 2

The organization behind the API

LinkedIn

Website

Website

Source (apis.yml)

aid: amdocs
name: Amdocs
description: Amdocs is a global technology company providing software and services to communications and media companies worldwide.
  Its connectX platform is a cloud-native SaaS BSS solution for telecom operators covering customer management, billing, provisioning,
  and subscription lifecycle. Amdocs also provides MarketONE for digital BSS, NetCracker for OSS network management, and an
  expanding suite of AI-powered telco solutions built on TM Forum Open APIs.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/amdocs.png
tags:
- Telecom
- BSS
- OSS
- Billing
- Customer Management
- MVNO
- 5G
- SaaS
url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/apis.yml
created: '2026-03-18'
modified: '2026-05-19'
specificationVersion: '0.19'
apis:
- aid: amdocs:amdocs-marketone-api
  name: Amdocs MarketONE API
  description: The Amdocs MarketONE API provides digital BSS capabilities for telecoms, supporting catalog management, order
    management, customer management, and digital service delivery. REST APIs enable integration with the Amdocs MarketONE
    platform for telco digital transformation and omnichannel service delivery including mobile apps and web self-services.
  humanURL: https://developer.m1amdocs.com/
  baseURL: https://api.m1amdocs.com
  tags:
  - BSS
  - Digital Services
  - Order Management
  - Telecom
  properties:
  - type: Documentation
    url: https://developer.m1amdocs.com/
  - type: APIReference
    url: https://developer.m1amdocs.com/api/
  - type: Authentication
    url: https://developer.m1amdocs.com/documentation/Content/E-API%20Guides/ULMProcessGuide/ProcessCatalogue/AuthenticateUserProcess.htm
- aid: amdocs:amdocs-netcracker-oss-api
  name: Amdocs NetCracker OSS API
  description: The Amdocs NetCracker OSS API provides network inventory management, network provisioning, and service assurance
    capabilities for telecom operators. REST and SOAP APIs support integration with network management systems, trouble ticketing,
    and service fulfillment platforms across multi-vendor network environments.
  humanURL: https://www.amdocs.com/products-services
  baseURL: https://api.amdocs.com
  tags:
  - Network Inventory
  - Network Management
  - OSS
  - Telecom
  properties:
  - type: Documentation
    url: https://www.amdocs.com/products-services
- aid: amdocs:amdocs-billing-api
  name: Amdocs Billing API
  description: Billing and invoice operations
  humanURL: https://devportal.amdocs-dbs.com/
  baseURL: https://api.amdocs-dbs.com
  tags:
  - Billing
  properties:
  - type: OpenAPI
    url: openapi/amdocs-billing-api-openapi.yml
  - type: Documentation
    url: https://devportal.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: APIReference
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml
- aid: amdocs:amdocs-customers-api
  name: Amdocs Customers API
  description: Customer account management
  humanURL: https://devportal.amdocs-dbs.com/
  baseURL: https://api.amdocs-dbs.com
  tags:
  - Customers
  properties:
  - type: OpenAPI
    url: openapi/amdocs-customers-api-openapi.yml
  - type: Documentation
    url: https://devportal.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: APIReference
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml
- aid: amdocs:amdocs-products-api
  name: Amdocs Products API
  description: Product catalog management
  humanURL: https://devportal.amdocs-dbs.com/
  baseURL: https://api.amdocs-dbs.com
  tags:
  - Products
  properties:
  - type: OpenAPI
    url: openapi/amdocs-products-api-openapi.yml
  - type: Documentation
    url: https://devportal.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: APIReference
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml
- aid: amdocs:amdocs-subscriptions-api
  name: Amdocs Subscriptions API
  description: Subscription lifecycle management
  humanURL: https://devportal.amdocs-dbs.com/
  baseURL: https://api.amdocs-dbs.com
  tags:
  - Subscriptions
  properties:
  - type: OpenAPI
    url: openapi/amdocs-subscriptions-api-openapi.yml
  - type: Documentation
    url: https://devportal.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: APIReference
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: AsyncAPI
    url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml
common:
- type: AgenticAccess
  url: agentic-access/amdocs-agentic-access.yml
- type: DomainSecurity
  url: security/amdocs-domain-security.yml
- type: Authentication
  url: authentication/amdocs-authentication.yml
- type: OAuthScopes
  url: scopes/amdocs-scopes.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/amdocs
- type: Website
  url: https://www.amdocs.com/
- type: Portal
  url: https://devportal.amdocs-dbs.com/
- type: Documentation
  url: https://knowledge.amdocs-dbs.com/
- type: GettingStarted
  url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
- type: GitHubOrganization
  url: https://github.com/open-amdocs
- type: JSONSchema
  url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-schema/amdocs-customer-schema.json
- type: JSONLD
  url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-ld/amdocs-context.jsonld
- type: Features
  data:
  - name: TM Forum Open API Compliance
    description: All connectX APIs comply with TM Forum Open API standards, enabling fast integration with third-party systems
      and reducing customization requirements.
  - name: AI-Native Capabilities
    description: GenAI-powered platform capabilities including AI-driven customer journeys, predictive analytics, and automated
      decision making for telco operations.
  - name: Cloud-Native SaaS Architecture
    description: Serverless microservices architecture deployed on AWS providing elastic scalability, local data residency
      compliance, and rapid deployment for MVNOs and telcos.
  - name: eSIM Management
    description: Built-in eSIM lifecycle management enabling telcos and MVNOs to support digital SIM provisioning without
      physical SIM cards.
  - name: Omnichannel Customer Experience
    description: Pre-built customer journeys spanning mobile apps, web self-service, and multi-channel support for consumer
      and business segments.
  - name: MVNO and MVNE Support
    description: End-to-end MVNO and MVNE capabilities including wireless prepaid, postpaid, and B2C solutions with rapid
      market launch support.
  - name: Catalog and Order Management
    description: Flexible product catalog management for bundling connectivity with digital services, plus end-to-end order
      management across consumer, business, and enterprise segments.
  - name: Revenue Management
    description: Converged billing, revenue assurance, and monetization capabilities supporting current and emerging revenue
      models including subscription and usage-based billing.
- type: UseCases
  data:
  - name: MVNO Launch
    description: Rapidly launch new MVNO brands with pre-integrated telco-in-a-box capabilities including customer management,
      billing, and digital channels.
  - name: BSS Digital Transformation
    description: Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open API compliance and pre-built integrations
      for telco digital transformation.
  - name: 5G Monetization
    description: Launch and monetize 5G services with flexible catalog management, usage-based billing, and analytics for
      network slicing and IoT.
  - name: Customer Self-Service
    description: Deploy omnichannel self-service portals and mobile apps with pre-built customer journeys for account management,
      plan changes, and billing.
  - name: Gen Z Mobile Services
    description: Launch fully customizable mobile plans enabling subscribers to configure data, calls, texts, and plan length
      via AI-powered apps.
  - name: IoT Service Management
    description: Manage IoT connectivity, device onboarding, and usage-based billing for enterprise IoT deployments across
      telecom networks.
- type: Integrations
  data:
  - name: AWS
    description: connectX is powered by Amazon Web Services providing cloud infrastructure, elastic scalability, and global
      reach.
  - name: TM Forum Open APIs
    description: Full compliance with TM Forum Open API standards enabling plug-and-play integration with ecosystem partners
      and third-party systems.
  - name: Microsoft
    description: Customer Engagement Platform partnership with Microsoft for AI-driven customer interactions and analytics.
  - name: Network Management Systems
    description: Integration with multi-vendor network management systems and OSS platforms via NetCracker APIs.
- type: Solutions
  data:
  - name: connectX
    description: All-in-one SaaS BSS platform for telcos and MVNOs with AI-powered customer management, billing, and monetization
      capabilities.
  - name: MarketONE
    description: Digital BSS platform for managing and monetizing subscriptions with integrated digital partners and omnichannel
      delivery.
  - name: Amdocs Networks
    description: Telco cloud transformation solutions for 5G, fiber, and IoT network deployment and optimization.
  - name: Digital Financial Services Platform
    description: Mobile wallet and financial services enablement for telco operators entering digital banking and fintech
      markets.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com