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Amazon Kendra

Amazon Kendra is an intelligent enterprise search service powered by machine learning that enables organizations to index and search across multiple data sources, delivering highly accurate and relevant answers to natural language queries.

1 APIs 1 Capabilities 8 Features
AIAWSEnterprise SearchKnowledge ManagementMachine LearningNatural Language

APIs

Amazon Kendra API

The Amazon Kendra API provides programmatic access to create and manage intelligent search indexes, configure data source connectors, submit queries, and manage relevance tuning...

Capabilities

Amazon Kendra Enterprise Search

Unified workflow capability for Amazon Kendra enterprise search, combining index management, data source connectivity, document indexing, and intelligent query operations for kn...

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Features

Intelligent Search

ML-powered semantic search that understands natural language queries and context to return highly accurate answers from enterprise content.

GenAI RAG Support

Kendra Retriever API enables retrieval-augmented generation workflows with optimized passage chunking and ACL-based filtering for LLM integration.

Data Source Connectors

Native connectors for Amazon S3, SharePoint, Salesforce, ServiceNow, Google Drive, Confluence, and many more data repositories.

Relevance Tuning

Fine-tune search results based on document freshness, authoritative sources, and custom synonyms without ML expertise.

Experience Builder

No-code visual interface to build, customize, and launch search applications with drag-and-drop components.

Search Analytics Dashboard

Visibility into quality and usability metrics and user interaction patterns to identify content gaps.

Custom Document Enrichment

Preprocessing capabilities for metadata enrichment, document classification, entity extraction, and AWS AI service integration.

Incremental Learning

Learns from user interactions and feedback to promote preferred documents to the top of search results over time.

Use Cases

Employee Productivity

Help employees find accurate answers and data-driven insights across internal knowledge bases and document repositories.

Customer Service

Power self-service chatbots and agent-assist solutions for contact centers with intelligent search.

SaaS Application Integration

Integrate intelligent search and conversational AI into customer-facing applications via the Kendra API.

Generative AI Applications

Use Kendra GenAI indices in Amazon Q Business and Amazon Bedrock knowledge bases to build RAG applications.

Enterprise Knowledge Management

Index and search across multiple heterogeneous data sources to create a unified knowledge search experience.

Integrations

Amazon Bedrock

Use Kendra GenAI indices as knowledge bases in Amazon Bedrock for building generative AI applications.

Amazon Q Business

Integrate Kendra indices with Amazon Q Business for AI-powered enterprise assistant experiences.

Amazon Lex

Power Lex chatbots with Kendra search for FAQ-based conversational experiences.

Amazon S3

Native data source connector for indexing documents stored in Amazon S3 buckets.

Microsoft SharePoint

Native connector to index and search SharePoint Online and SharePoint Server content.

Salesforce

Index Salesforce objects and knowledge articles for enterprise search.

ServiceNow

Connect to ServiceNow to index knowledge base articles and service catalog items.

Amazon Comprehend

Use Comprehend for entity extraction and metadata enrichment during custom document enrichment.

Semantic Vocabularies

Amazon Kendra Context

4 classes · 16 properties

JSON-LD

API Governance Rules

Amazon Kendra API Rules

17 rules · 10 errors 7 warnings

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