Amazon Incident Manager
AWS Systems Manager Incident Manager is an incident management console designed to help users mitigate and recover from incidents affecting their AWS-hosted applications. It enables faster incident resolution by automating response plans and engaging responders across notification channels.
APIs
AWS Systems Manager Incident Manager API
The AWS Systems Manager Incident Manager API provides programmatic access to create and manage response plans, incidents, timelines, related items, and replication sets for auto...
Capabilities
Amazon Incident Manager - Incident Response
Unified capability for operations teams to manage incident response plans, respond to active incidents, update timelines, and coordinate responders.
Run with NaftikoFeatures
Create response plans that automatically engage responders and execute runbooks when incidents occur.
Track incident status, severity, and timeline in real time from a centralized console.
Notify responders via SMS, email, voice, and PagerDuty through contact channels.
Automatically run Systems Manager Automation runbooks as part of incident response.
Generate analysis reports with timeline events to identify root causes and improve future response.
Replicate incident data across multiple AWS regions for global incident management.
Use Cases
Define escalation policies and on-call schedules to ensure the right responders are engaged.
Integrate with CloudWatch alarms and EventBridge to automatically trigger response plans.
Coordinate incident response across multiple teams with shared incident channels.
Maintain incident timelines and analysis reports for regulatory compliance and audits.
Integrations
Trigger incident response plans automatically from CloudWatch alarms.
Run automation runbooks as part of incident response workflows.
Integrate with PagerDuty for on-call management and notification.
Receive incident notifications and updates in Slack or Microsoft Teams.