Alcatraz AI

aid: alcatraz-ai
name: Alcatraz AI
description: Alcatraz AI, Inc. builds privacy-first facial authentication for enterprise physical access control, replacing
  badges, cards and PINs with the face. Its flagship edge device, Rock X, installs in-line between any Wiegand or OSDP reader
  and an existing access control system and authenticates people in real time at the edge without storing or transmitting
  a facial image. Founded in 2016 in Cupertino, California, the company pioneered Facial-Authentication-as-a-Service (FAaaS)
  and layers tailgating detection, 3D liveness, ONVIF video-at-the-door and SIP intercom onto a single reader, managed through
  a cloud or on-premises Admin Portal with native C-CURE and Genetec integrations and a customer-facing REST API secured with
  an x-alcatraz-api-key header.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  probe_state: gated
  source:
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://cdn.prod.website-files.com/67e2614c2319766b465b0ce2/6904b90a7255ef89e1191eca_open-graph-main.jpg
url: https://raw.githubusercontent.com/api-evangelist/alcatraz-ai/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
specificationVersion: '0.23'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- Company
- Access Control
- Biometrics
- Facial Authentication
- Physical Security
- Identity
- Internet of Things
- Artificial Intelligence
apis:
- aid: alcatraz-ai:admin-portal-api
  name: Alcatraz Admin Portal API
  description: Customer-facing REST API for the Alcatraz Admin Portal, used by third-party projects and applications to administer
    Rock devices, users, profiles and events. Access is authorized with an API key generated in the Admin Portal (Accounts
    > Account Settings > API Keys) and passed in the x-alcatraz-api-key header. The endpoint reference is published only inside
    the authenticated Admin Portal via its API Docs button; the vendor directs everyone else to their Alcatraz AI account
    manager.
  humanURL: https://support.alcatraz.ai/api-keys
  baseURL: https://platform.alcatraz.ai/api/v2/
  tags:
  - Access Control
  - Biometrics
  - Identity
  properties:
  - type: Documentation
    url: https://support.alcatraz.ai/api-keys
  - type: Authentication
    url: authentication/alcatraz-ai-authentication.yml
  x-evidence:
    base_url_source: https://alcatraz-docs.s3.us-west-2.amazonaws.com/Guides/Alcatraz+AI+Admin+Portal+Guide+v2.5.pdf
    base_url_source_note: 'Section 3.1.7.2 API Key Documentation: "Request URL for Alcatraz AI API is https://platform.alcatraz.ai/api/v2/"
      and "use the authentication header: x-alcatraz-api-key"'
    checked: '2026-08-06'
    host_resolves: false
    host_resolution_note: platform.alcatraz.ai returned NXDOMAIN from 8.8.8.8, 1.1.1.1 and 9.9.9.9 on 2026-08-06; the documented
      API host is not resolvable from the public internet.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/alcatraz-ai-domain-security.yml
- type: Website
  url: https://www.alcatraz.ai/
- type: Documentation
  url: https://support.alcatraz.ai/
- type: Support
  url: https://support.alcatraz.ai/
- type: HelpCenter
  url: https://support.alcatraz.ai/
- type: Blog
  url: https://www.alcatraz.ai/blog
- type: GitHubOrganization
  url: https://github.com/Alcatraz-ai
- type: TermsOfService
  url: https://www.alcatraz.ai/utilities/terms-of-service
- type: PrivacyPolicy
  url: https://www.alcatraz.ai/utilities/privacy-policy
- type: TrustCenter
  url: security/alcatraz-ai-trust-center.yml
- type: Compliance
  url: https://www.alcatraz.ai/resources/security
- type: LLMsTxt
  url: llms/alcatraz-ai-llms.txt
- type: Authentication
  url: authentication/alcatraz-ai-authentication.yml
- type: Conformance
  url: conformance/alcatraz-ai-conformance.yml
- type: Lifecycle
  url: lifecycle/alcatraz-ai-lifecycle.yml
x-enrichment:
  date: '2026-08-06'
  status: minimal
  artifacts_added: 6
  pass: local-v1
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: Alcatraz publishes that a REST API exists at https://platform.alcatraz.ai/api/v2/ behind an x-alcatraz-api-key header,
    but the endpoint reference is only reachable from the "API Docs" button inside the authenticated Admin Portal, the Help
    Center tells everyone else to "contact your Alcatraz AI account manager", and the documented API host does not even resolve
    from the public internet.
  evidence:
  - url: https://support.alcatraz.ai/api-keys
    status: 200
  - url: https://www.alcatraz.ai/openapi.json
    status: 404
  - url: https://platform.alcatraz.ai/api/v2/
    status: 0
  checked: '2026-08-06'