Information Technology Management › IT Operations Management
IT Operations Management
Day-to-day IT operations, monitoring, automation.
IT Operations Management (BC-600.40) is a level-2 business capability under Information Technology Management in the Cross-Industry model. The catalog holds 333 API surface(s) from 83 provider(s) that can perform some part of it, 29 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Sub-capabilities
Event and Monitoring Management BC-600.40.10
Telemetry, observability, event correlation, and alerting.
IT Job Scheduling and Batch Operations BC-600.40.20
Job scheduling, batch orchestration, and workload automation.
IT Capacity and Performance Management BC-600.40.30
Capacity planning and performance optimisation across services.
IT Service Continuity Operations BC-600.40.40
IT service continuity testing and recovery operations.
IT Automation Management BC-600.40.50
Automation, runbooks, and orchestration for IT operations.
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.