Zaapi

Zaapi is an all-in-one conversational AI and chat-commerce platform built for Southeast Asia's micro, small, and medium-sized e-commerce sellers. Founded in 2021 by Wilfried Buiron and launched in Thailand, Zaapi unifies customer conversations from Facebook, Instagram, LINE, WhatsApp, TikTok Shop, Shopee, Lazada, email, and a seller's own website into a single shared inbox, then layers AI agents, automations, broadcast campaigns, and analytics on top to turn those channels into revenue. It is backed by Partech, Global Founders Capital, and Flourish Ventures. As of this profile Zaapi exposes no public developer API, OpenAPI specification, SDK, or developer portal; webhook connectivity was signalled on the product roadmap but is not yet published.

Zaapi is profiled on the APIs.io network. Tagged areas include Company, Applicative Saas, Conversational AI, Chat Commerce, and Customer Communication.

Zaapi’s developer surface includes pricing, engineering blog, signup flow, and 5 more developer resources.

🌐 Visit website 📡 Source on GitHub
17.0/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyApplicative SaasConversational AIChat CommerceCustomer CommunicationE-commerceOmnichannel MessagingSoutheast AsiaSME

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 17.0/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 1.3 / 20
Commercial Clarity 8.9 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zaapi: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Resources

Get Started 2

Portal, sign-up, and the first successful call

SignUp
SignUp
 Login
Login

Operate 1

Status, limits, changes, and where to get help

HelpCenter
HelpCenter

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: zaapi
name: Zaapi
description: Zaapi is an all-in-one conversational AI and chat-commerce platform built for Southeast Asia's micro, small,
  and medium-sized e-commerce sellers. Founded in 2021 by Wilfried Buiron and launched in Thailand, Zaapi unifies customer
  conversations from Facebook, Instagram, LINE, WhatsApp, TikTok Shop, Shopee, Lazada, email, and a seller's own website into
  a single shared inbox, then layers AI agents, automations, broadcast campaigns, and analytics on top to turn those channels
  into revenue. It is backed by Partech, Global Founders Capital, and Flourish Ventures. As of this profile Zaapi exposes
  no public developer API, OpenAPI specification, SDK, or developer portal; webhook connectivity was signalled on the product
  roadmap but is not yet published.
url: https://raw.githubusercontent.com/api-evangelist/zaapi/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/641814af0ec494592ec981d5/6808a3131f4cb51289af07e1_Logo-Zaapi-Primary-1.91_1.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- partech
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Applicative Saas
- Conversational AI
- Chat Commerce
- Customer Communication
- E-commerce
- Omnichannel Messaging
- Southeast Asia
- SME
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.zaapi.com/
- type: Pricing
  url: https://www.zaapi.com/pricing
- type: Blog
  url: https://www.zaapi.com/blog
- type: HelpCenter
  url: https://help.zaapi.com/
- type: SignUp
  url: https://app.zaapi.com/register
- type: Login
  url: https://app.zaapi.com/login
- type: TermsOfService
  url: https://www.zaapi.com/terms-of-use
- type: PrivacyPolicy
  url: https://www.zaapi.com/privacy-policy
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 0
  pass: local-v1