xMatters website screenshot

xMatters

xMatters is a service reliability platform that orchestrates intelligent communication, on-call management, and incident response workflows for IT operations, DevOps, and major incident teams. The platform routes signals from monitoring tools to the right people via multiple channels (voice, SMS, push, email, chat) and triggers automated remediation workflows via its integration builder and Flow Designer. The xMatters REST API provides full programmatic control over people, groups, on-call schedules, events, scenarios, and integrations using Basic auth, API keys, or OAuth 2.0.

xMatters publishes 10 APIs on the APIs.io network, including Devices API, Events API, Groups API, and 7 more. Tagged areas include Incident Management, On-Call, Alerting, Service Reliability, and DevOps.

xMatters’ developer surface includes authentication, documentation, pricing, signup flow, support, engineering blog, and 10 more developer resources.

🌐 Visit website 📡 Source on GitHub
21.3/100 emerging ▬ flat Agent 17/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
AccessSelf serve
1 APIs
Incident ManagementOn-CallAlertingService ReliabilityDevOpsCommunicationsWorkflow-Automation

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Composite quality — 21.3/100 · emerging
Contract Quality 0.5 / 23
Developer Ergonomics 6.4 / 18
Access Clarity 5.7 / 18
Operational Transparency 0.3 / 12
Contract Governance 0.0 / 11
Discoverability 6.8 / 9
Create-or-Update Ergonomics 0.0 / 10
Agent readiness — 17/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Well-Known Document 0 / 5
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/xmatters: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 11

Individual APIs this provider publishes, each with its own machine-readable definition.

xMatters REST API

REST API for managing people, groups, devices, on-call schedules, events, conferences, scenarios, sites, and integrations in xMatters. The base URL identifies the customer insta...

xMatters Devices API

The Devices API from xMatters — 2 operation(s) for devices.

xMatters Events API

The Events API from xMatters — 3 operation(s) for events.

xMatters Groups API

The Groups API from xMatters — 3 operation(s) for groups.

xMatters Integrations API

The Integrations API from xMatters — 1 operation(s) for integrations.

xMatters OnCall API

The OnCall API from xMatters — 1 operation(s) for oncall.

xMatters People API

The People API from xMatters — 4 operation(s) for people.

xMatters Plans API

The Plans API from xMatters — 2 operation(s) for plans.

xMatters Scenarios API

The Scenarios API from xMatters — 1 operation(s) for scenarios.

xMatters Services API

The Services API from xMatters — 1 operation(s) for services.

xMatters Shifts API

The Shifts API from xMatters — 1 operation(s) for shifts.

Scroll for all 11

Open Collections 12

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

xMatters REST Devices API

OPEN COLLECTION

xMatters REST Devices Events API

OPEN COLLECTION

xMatters REST Devices Groups API

OPEN COLLECTION

xMatters REST Devices Integrations API

OPEN COLLECTION

xMatters REST Devices OnCall API

OPEN COLLECTION

xMatters REST Devices People API

OPEN COLLECTION

xMatters REST Devices Plans API

OPEN COLLECTION

xMatters REST Devices Scenarios API

OPEN COLLECTION

xMatters REST Devices Services API

OPEN COLLECTION

xMatters REST Devices Shifts API

OPEN COLLECTION

xMatters REST API

OPEN COLLECTION

Scroll for all 12

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Xmatters Authentication

http/oauth2 · 2 schemes

SECURITY

Xmatters Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Xmatters Trust Center

SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Xmatters Scopes

OAuth 2.0 · no documented scopes

0 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Xmatters Agentic Access

36 operations · 17 acting

36 operations · 17 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Signup
Signup

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 API Documentation
API Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 LlmsText
LlmsText

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity
 Authentication
Authentication
 OAuthScopes
OAuthScopes

Operate 1

Status, limits, changes, and where to get help

Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing
Pricing

Company 3

The organization behind the API

LinkedIn
LinkedIn
 Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Terraform Provider
Terraform Provider

Source (apis.yml)

apis.yml Raw ↑ 
aid: xmatters
name: xMatters
description: xMatters is a service reliability platform that orchestrates intelligent communication, on-call management, and
  incident response workflows for IT operations, DevOps, and major incident teams. The platform routes signals from monitoring
  tools to the right people via multiple channels (voice, SMS, push, email, chat) and triggers automated remediation workflows
  via its integration builder and Flow Designer. The xMatters REST API provides full programmatic control over people, groups,
  on-call schedules, events, scenarios, and integrations using Basic auth, API keys, or OAuth 2.0.
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/xmatters.png
tags:
- Incident Management
- On-Call
- Alerting
- Service Reliability
- DevOps
- Communications
- Workflow-Automation
tags_raw:
- Incident Management
- On-Call
- Alerting
- Service Reliability
- DevOps
- Communication
- Workflow Automation
url: https://raw.githubusercontent.com/api-evangelist/xmatters/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.23'
apis:
- aid: xmatters:rest-api
  name: xMatters REST API
  description: REST API for managing people, groups, devices, on-call schedules, events, conferences, scenarios, sites, and
    integrations in xMatters. The base URL identifies the customer instance and uses the path /api/xm/1/. Authentication supports
    Basic auth with username/password, API key credentials, or OAuth 2.0 access tokens.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - People
  - Group
  - On-Call
  - Event
  - Scenarios
  - Integration
  tags_raw:
  - People
  - Groups
  - On-Call
  - Events
  - Scenarios
  - Integrations
  properties:
  - type: Documentation
    url: https://help.xmatters.com/xmapi/
  - type: API Introduction
    url: https://help.xmatters.com/ondemand/api/intro-xmatters-apis.htm
  - type: OAuth Authentication
    url: https://help.xmatters.com/ondemand/api/oauth.htm
  - type: API Keys
    url: https://help.xmatters.com/ondemand/user/apikeys.htm
- aid: xmatters:xmatters-devices-api
  name: xMatters Devices API
  description: The Devices API from xMatters — 2 operation(s) for devices.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Devices
  properties:
  - type: OpenAPI
    url: openapi/xmatters-devices-api-openapi.yml
- aid: xmatters:xmatters-events-api
  name: xMatters Events API
  description: The Events API from xMatters — 3 operation(s) for events.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Event
  tags_raw:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/xmatters-events-api-openapi.yml
- aid: xmatters:xmatters-groups-api
  name: xMatters Groups API
  description: The Groups API from xMatters — 3 operation(s) for groups.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Group
  tags_raw:
  - Groups
  properties:
  - type: OpenAPI
    url: openapi/xmatters-groups-api-openapi.yml
- aid: xmatters:xmatters-integrations-api
  name: xMatters Integrations API
  description: The Integrations API from xMatters — 1 operation(s) for integrations.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Integration
  tags_raw:
  - Integrations
  properties:
  - type: OpenAPI
    url: openapi/xmatters-integrations-api-openapi.yml
- aid: xmatters:xmatters-oncall-api
  name: xMatters OnCall API
  description: The OnCall API from xMatters — 1 operation(s) for oncall.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - On-Call
  tags_raw:
  - OnCall
  properties:
  - type: OpenAPI
    url: openapi/xmatters-oncall-api-openapi.yml
- aid: xmatters:xmatters-people-api
  name: xMatters People API
  description: The People API from xMatters — 4 operation(s) for people.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - People
  properties:
  - type: OpenAPI
    url: openapi/xmatters-people-api-openapi.yml
- aid: xmatters:xmatters-plans-api
  name: xMatters Plans API
  description: The Plans API from xMatters — 2 operation(s) for plans.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Plans
  properties:
  - type: OpenAPI
    url: openapi/xmatters-plans-api-openapi.yml
- aid: xmatters:xmatters-scenarios-api
  name: xMatters Scenarios API
  description: The Scenarios API from xMatters — 1 operation(s) for scenarios.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Scenarios
  properties:
  - type: OpenAPI
    url: openapi/xmatters-scenarios-api-openapi.yml
- aid: xmatters:xmatters-services-api
  name: xMatters Services API
  description: The Services API from xMatters — 1 operation(s) for services.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/xmatters-services-api-openapi.yml
- aid: xmatters:xmatters-shifts-api
  name: xMatters Shifts API
  description: The Shifts API from xMatters — 1 operation(s) for shifts.
  humanURL: https://help.xmatters.com/xmapi/
  baseURL: https://{company}.xmatters.com/api/xm/1
  tags:
  - Shifts
  properties:
  - type: OpenAPI
    url: openapi/xmatters-shifts-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/xmatters-agentic-access.yml
- type: TrustCenter
  url: security/xmatters-trust-center.yml
- type: DomainSecurity
  url: security/xmatters-domain-security.yml
- type: Authentication
  url: authentication/xmatters-authentication.yml
- type: OAuthScopes
  url: scopes/xmatters-scopes.yml
- type: GitHubOrganization
  url: https://github.com/xmatters
- type: LinkedIn
  url: https://www.linkedin.com/company/xmatters-inc
- type: Website
  url: https://www.xmatters.com
- type: Documentation
  url: https://help.xmatters.com/ondemand/
- type: API Documentation
  url: https://help.xmatters.com/xmapi/
- type: Pricing
  url: https://www.xmatters.com/pricing
- type: Signup
  url: https://www.xmatters.com/signup-free-trial
- type: Support
  url: https://support.xmatters.com/
- type: Terraform Provider
  url: https://registry.terraform.io/providers/xmatters/xmatters/latest/docs
- type: LlmsText
  url: https://xmatters.com/llms.txt
- url: https://www.xmatters.com/blog/feed/
  type: Blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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