Tock

Tock is a Chicago-founded reservation, ticketed events, takeout, and delivery management platform for restaurants, wineries, and hospitality venues. Founded in 2014 by Nick Kokonas, Brian Fitzpatrick, and Grant Achatz to support prepaid and ticketed dining (originated at Alinea Group), Tock pioneered the prepaid reservation model and expanded into takeout, wine delivery, and experience ticketing through the pandemic. Squarespace acquired Tock for approximately $400 million in 2021, then sold it to American Express in June 2024 as part of Amex's strategy to deepen its dining and premium-experience footprint. Tock is operated as an Amex-owned property today and continues to serve restaurants globally through exploretock.com. Tock publishes API documentation and data-model specifications at api.exploretock.com covering its Reservation and Guest data models. Programmatic access is delivered through a Data Exports API (twice-daily reservation and guest exports), a Guest Profile Ingest API (create/update of basic guest information), and a real-time Reservation Webhook. API and webhook access is an entitlement of the Premium and Premium Unlimited plans; partners request an API key by emailing integrate@tockhq.com from a Tock Dashboard Account Owner. There is no self-serve developer signup; deeper POS, CRM, marketing, loyalty, and ticketing integrations are coordinated through Tock's partnerships team.

Tock publishes 2 APIs on the APIs.io network: Reservation API and Guest API. Tagged areas include Hospitality, Reservations, Restaurants, Wineries, and Ticketed Events.

The Tock catalog on APIs.io includes 2 JSON-LD contexts and 1 Spectral governance ruleset.

Tock’s developer surface includes authentication, documentation, signup flow, support, engineering blog, and 14 more developer resources.

🌐 Visit website 📡 Source on GitHub

51.8/100 developing ▬ flat Agent 28/100 agent aware Full breakdown ↓
scored 2026-08-05 · rubric v0.9.1

AccessSelf serve

2 APIs 6 Features 5 Use Cases

HospitalityReservationsRestaurantsWineriesTicketed EventsTakeoutDeliveryExperiencesDiningAmerican Express

Kin Score

Kin Score How this is scored →
scored 2026-08-05 · rubric v0.9.1

Composite quality — 51.8/100 · developing

Contract Quality 14.9 / 25

Developer Ergonomics 5.2 / 20

Commercial Clarity 12.6 / 20

Operational Transparency 4.8 / 13

Governance 8.3 / 12

Discoverability 5.9 / 10

Agent readiness — 28/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/tock: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Tock Reservation API

Reservation data model and delivery surface published at api.exploretock.com. Reservation records (bookings, ticketed experiences, takeout/delivery orders, parties, pricing, pay...

Tock Guest API

Guest (CRM) data model and ingest surface published at api.exploretock.com. Guest profiles capture contact details, dietary restrictions and preferences, tags, per-business and ...

Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Tock Guest Model

OPEN COLLECTION

Tock Reservation Model

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Tock Plans Pricing

2 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Tock Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Tock Finops

FINOPS

Features 6

Notable capabilities this provider offers.

Reservations

Online booking, waitlist, and prepaid/deposit reservations for restaurants and hospitality venues, originally modeled on Alinea Group's prepaid dining workflow.

Ticketed Experiences

Sell tickets for chef's tables, tastings, wine dinners, and one-off events with prepayment, refund rules, and tiered pricing per seating or experience.

Takeout and Delivery

Direct online ordering for pickup and delivery, including wine and retail product sales, with venue-controlled menus and fulfillment windows.

Marketplace Discovery

Diner-facing exploretock.com marketplace that distributes inventory and ticketed experiences across a global network of restaurants and wineries.

Guest CRM

Unified guest profiles capturing reservation history, spend, preferences, allergies, and notes for staff personalization and remarketing.

Operations and Floor Management

Table management, host and server tooling, prep sheets, and shift-level reporting for in-venue operations.

Semantic Vocabularies 2

JSON-LD contexts and semantic vocabularies used across these APIs.

Tock Guest Profile Context

17 classes · 67 properties

JSON-LD

Tock Reservation Context

24 classes · 103 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Tock API Rules

5 rules · 3 warnings 2 info

SPECTRAL

JSON Schema 51

Standalone JSON Schema definitions for this provider's data models.

tockAddress

6 properties

JSON SCHEMA

tockAuditedNote

5 properties

JSON SCHEMA

tockBusinessGroupGuestProfile

3 properties

JSON SCHEMA

tockBusinessGroupSpend

2 properties

JSON SCHEMA

tockBusinessGuestProfile

4 properties

JSON SCHEMA

tockBusiness

6 properties

JSON SCHEMA

tockBusinessSpend

3 properties

JSON SCHEMA

tockDay

4 properties

JSON SCHEMA

tockDayType

0 properties

JSON SCHEMA

tockExternalIntegrationAttribute

6 properties

JSON SCHEMA

tockGetGuestResponse

1 properties

JSON SCHEMA

tockGuestProfile

34 properties

JSON SCHEMA

tockImportedGuestProfile

1 properties

JSON SCHEMA

tockLink

2 properties

JSON SCHEMA

tockLinkType

0 properties

JSON SCHEMA

tockNoteType

0 properties

JSON SCHEMA

tockOptInSource

0 properties

JSON SCHEMA

tockPatron

11 properties

JSON SCHEMA

tockPhone

3 properties

JSON SCHEMA

tockPhoneType

0 properties

JSON SCHEMA

tockBusiness

6 properties

JSON SCHEMA

tockDiscountDiscountType

0 properties

JSON SCHEMA

tockDiscount

8 properties

JSON SCHEMA

tockExperienceVariety

0 properties

JSON SCHEMA

tockGetReservationResponse

1 properties

JSON SCHEMA

tockGiftCardProviderType

0 properties

JSON SCHEMA

tockGiftCard

3 properties

JSON SCHEMA

tockKeyValue

2 properties

JSON SCHEMA

tockLoyaltyProgramProviderType

0 properties

JSON SCHEMA

tockLoyaltyProgram

2 properties

JSON SCHEMA

tockNoteNoteType

0 properties

JSON SCHEMA

tockNote

2 properties

JSON SCHEMA

tockPartyState

0 properties

JSON SCHEMA

tockPatron

11 properties

JSON SCHEMA

tockPaymentType

0 properties

JSON SCHEMA

tockPayout

2 properties

JSON SCHEMA

tockPurchasedCustomCharge

2 properties

JSON SCHEMA

tockPurchasedExperience

5 properties

JSON SCHEMA

tockPurchasedFee

4 properties

JSON SCHEMA

tockPurchasedOption

4 properties

JSON SCHEMA

tockQuestion

2 properties

JSON SCHEMA

tockRating

0 properties

JSON SCHEMA

tockRatingType

0 properties

JSON SCHEMA

tockRefundRefundStatus

0 properties

JSON SCHEMA

tockRefund

8 properties

JSON SCHEMA

tockReservation

49 properties

JSON SCHEMA

tockSeatingOption

3 properties

JSON SCHEMA

tockTable

4 properties

JSON SCHEMA

tockTockPayment

7 properties

JSON SCHEMA

tockVisitFeedback

7 properties

JSON SCHEMA

tockVisitTag

1 properties

JSON SCHEMA

Scroll for all 51

JSON Structure 51

JSON Structure definitions describing this provider's data shapes.

Guest Profile Address Structure

6 properties

JSON STRUCTURE

Guest Profile Audited Note Structure

5 properties

JSON STRUCTURE

Guest Profile Business Group Guest Profile Structure

3 properties

JSON STRUCTURE

Guest Profile Business Group Spend Structure

2 properties

JSON STRUCTURE

Guest Profile Business Guest Profile Structure

4 properties

JSON STRUCTURE

Guest Profile Business Spend Structure

3 properties

JSON STRUCTURE

Guest Profile Business Structure

6 properties

JSON STRUCTURE

Guest Profile Day Structure

4 properties

JSON STRUCTURE

Guest Profile Day Type Structure

0 properties

JSON STRUCTURE

Guest Profile External Integration Attribute Structure

6 properties

JSON STRUCTURE

Guest Profile Get Guest Response Structure

1 properties

JSON STRUCTURE

Guest Profile Guest Profile Structure

34 properties

JSON STRUCTURE

Guest Profile Imported Guest Profile Structure

1 properties

JSON STRUCTURE

Guest Profile Link Structure

2 properties

JSON STRUCTURE

Guest Profile Link Type Structure

0 properties

JSON STRUCTURE

Guest Profile Note Type Structure

0 properties

JSON STRUCTURE

Guest Profile Opt In Source Structure

0 properties

JSON STRUCTURE

Guest Profile Patron Structure

11 properties

JSON STRUCTURE

Guest Profile Phone Structure

3 properties

JSON STRUCTURE

Guest Profile Phone Type Structure

0 properties

JSON STRUCTURE

Reservation Business Structure

6 properties

JSON STRUCTURE

Reservation Discount Discount Type Structure

0 properties

JSON STRUCTURE

Reservation Discount Structure

8 properties

JSON STRUCTURE

Reservation Experience Variety Structure

0 properties

JSON STRUCTURE

Reservation Get Reservation Response Structure

1 properties

JSON STRUCTURE

Reservation Gift Card Provider Type Structure

0 properties

JSON STRUCTURE

Reservation Gift Card Structure

3 properties

JSON STRUCTURE

Reservation Key Value Structure

2 properties

JSON STRUCTURE

Reservation Loyalty Program Provider Type Structure

0 properties

JSON STRUCTURE

Reservation Loyalty Program Structure

2 properties

JSON STRUCTURE

Reservation Note Note Type Structure

0 properties

JSON STRUCTURE

Reservation Note Structure

2 properties

JSON STRUCTURE

Reservation Party State Structure

0 properties

JSON STRUCTURE

Reservation Patron Structure

11 properties

JSON STRUCTURE

Reservation Payment Type Structure

0 properties

JSON STRUCTURE

Reservation Payout Structure

2 properties

JSON STRUCTURE

Reservation Purchased Custom Charge Structure

2 properties

JSON STRUCTURE

Reservation Purchased Experience Structure

5 properties

JSON STRUCTURE

Reservation Purchased Fee Structure

4 properties

JSON STRUCTURE

Reservation Purchased Option Structure

4 properties

JSON STRUCTURE

Reservation Question Structure

2 properties

JSON STRUCTURE

Reservation Rating Structure

0 properties

JSON STRUCTURE

Reservation Rating Type Structure

0 properties

JSON STRUCTURE

Reservation Refund Refund Status Structure

0 properties

JSON STRUCTURE

Reservation Refund Structure

8 properties

JSON STRUCTURE

Reservation Reservation Structure

49 properties

JSON STRUCTURE

Reservation Seating Option Structure

3 properties

JSON STRUCTURE

Reservation Table Structure

4 properties

JSON STRUCTURE

Reservation Tock Payment Structure

7 properties

JSON STRUCTURE

Reservation Visit Feedback Structure

7 properties

JSON STRUCTURE

Reservation Visit Tag Structure

1 properties

JSON STRUCTURE

Scroll for all 51

Examples 36

Example request and response payloads for these APIs.

Guest Profile Address Example

6 fields

EXAMPLE

Guest Profile Audited Note Example

5 fields

EXAMPLE

Guest Profile Business Example

6 fields

EXAMPLE

Guest Profile Business Group Guest Profile Example

3 fields

EXAMPLE

Guest Profile Business Group Spend Example

2 fields

EXAMPLE

Guest Profile Business Guest Profile Example

4 fields

EXAMPLE

Guest Profile Business Spend Example

3 fields

EXAMPLE

Guest Profile Day Example

4 fields

EXAMPLE

Guest Profile External Integration Attribute Example

6 fields

EXAMPLE

Guest Profile Get Guest Response Example

1 fields

EXAMPLE

Guest Profile Guest Profile Example

34 fields

EXAMPLE

Guest Profile Imported Guest Profile Example

1 fields

EXAMPLE

Guest Profile Link Example

2 fields

EXAMPLE

Guest Profile Patron Example

11 fields

EXAMPLE

Guest Profile Phone Example

3 fields

EXAMPLE

Reservation Business Example

6 fields

EXAMPLE

Reservation Discount Example

8 fields

EXAMPLE

Reservation Get Reservation Response Example

1 fields

EXAMPLE

Reservation Gift Card Example

3 fields

EXAMPLE

Reservation Key Value Example

2 fields

EXAMPLE

Reservation Loyalty Program Example

2 fields

EXAMPLE

Reservation Note Example

2 fields

EXAMPLE

Reservation Patron Example

11 fields

EXAMPLE

Reservation Payout Example

2 fields

EXAMPLE

Reservation Purchased Custom Charge Example

2 fields

EXAMPLE

Reservation Purchased Experience Example

5 fields

EXAMPLE

Reservation Purchased Fee Example

4 fields

EXAMPLE

Reservation Purchased Option Example

4 fields

EXAMPLE

Reservation Question Example

2 fields

EXAMPLE

Reservation Refund Example

8 fields

EXAMPLE

Reservation Reservation Example

49 fields

EXAMPLE

Reservation Seating Option Example

3 fields

EXAMPLE

Reservation Table Example

4 fields

EXAMPLE

Reservation Tock Payment Example

7 fields

EXAMPLE

Reservation Visit Feedback Example

7 fields

EXAMPLE

Reservation Visit Tag Example

1 fields

EXAMPLE

Scroll for all 36

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Tock Authentication

apiKey · 1 scheme

SECURITY

Tock Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Use Cases 5

What developers build with this provider.

Fine Dining Reservations

Prepaid and deposit-backed reservations for tasting menus and high-demand seatings, reducing no-shows and stabilizing per-cover revenue.

Wine Country and Tasting Rooms

Ticketed tasting flights, tours, and member experiences for wineries and vineyards with capacity and SKU constraints.

Chef Events and Pop-Ups

Ticketed dinners, collaborations, and limited-run events where prepayment and assigned seating are essential.

Takeout and Wine Delivery

Direct-to-consumer pickup, delivery, and retail wine sales launched and expanded during and after the pandemic.

American Express Dining Benefits

Surfacing curated dining and experience inventory to Amex cardmembers as part of Amex's premium-experience portfolio.

Integrations 5

Pre-built integrations with other platforms and tools.

Point of Sale (POS)

Bi-directional sync with restaurant POS systems for checks, payments, and guest spend; delivered through the contractual Partner API.

CRM and Marketing

Push guest profiles and reservation events into CRM, loyalty, and email/SMS marketing systems via Partner API.

Payments

Integrated card capture and prepayment processing for deposits, tickets, and order payments.

American Express

Owned by American Express since June 2024; integrated with Amex dining benefits, cardmember experiences, and Resy coordination at the parent level.

Squarespace (historical)

Tock was a Squarespace subsidiary from 2021 to mid-2024; some legacy billing and account artifacts may still surface via Squarespace channels for long-tenured customers.

Solutions 4

Packaged solutions this provider offers.

Restaurants

Reservations, ticketing, takeout, delivery, and guest CRM for independent and group restaurants.

Wineries

Tastings, tours, club experiences, and on-site retail tooling for wineries and vineyards.

Hotels and Resorts

Dining and experience reservations for on-property restaurants, bars, and signature experiences inside hotels and resorts.

Bars and Lounges

Reservations, ticketed experiences, and walk-in waitlist management for high-demand bar and lounge concepts.

Resources

Get Started 2

Portal, sign-up, and the first successful call

Signup

Signup

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Vocabulary

Vocabulary

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

Support

Support

RateLimits

RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

PrivacyPolicy

TermsOfService

Plans

FinOps

Company 4

The organization behind the API

Website

Website

Partners

Partners

Blog

Blog

LinkedIn

Other 2

Properties that don't map to a standard resource type

Customers

Customers

Source (apis.yml)

aid: tock
name: Tock
description: Tock is a Chicago-founded reservation, ticketed events, takeout, and delivery management platform for restaurants,
  wineries, and hospitality venues. Founded in 2014 by Nick Kokonas, Brian Fitzpatrick, and Grant Achatz to support prepaid
  and ticketed dining (originated at Alinea Group), Tock pioneered the prepaid reservation model and expanded into takeout,
  wine delivery, and experience ticketing through the pandemic. Squarespace acquired Tock for approximately $400 million in
  2021, then sold it to American Express in June 2024 as part of Amex's strategy to deepen its dining and premium-experience
  footprint. Tock is operated as an Amex-owned property today and continues to serve restaurants globally through exploretock.com.
  Tock publishes API documentation and data-model specifications at api.exploretock.com covering its Reservation and Guest
  data models. Programmatic access is delivered through a Data Exports API (twice-daily reservation and guest exports), a
  Guest Profile Ingest API (create/update of basic guest information), and a real-time Reservation Webhook. API and webhook
  access is an entitlement of the Premium and Premium Unlimited plans; partners request an API key by emailing integrate@tockhq.com
  from a Tock Dashboard Account Owner. There is no self-serve developer signup; deeper POS, CRM, marketing, loyalty, and ticketing
  integrations are coordinated through Tock's partnerships team.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
position: Provider
access: 3rd-Party
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/tock.png
url: https://raw.githubusercontent.com/api-evangelist/tock/refs/heads/main/apis.yml
tags:
- Hospitality
- Reservations
- Restaurants
- Wineries
- Ticketed Events
- Takeout
- Delivery
- Experiences
- Dining
- American Express
created: '2026-05-08'
modified: '2026-06-03'
specificationVersion: '0.20'
apis:
- aid: tock:reservation-api
  name: Tock Reservation API
  description: Reservation data model and delivery surface published at api.exploretock.com. Reservation records (bookings,
    ticketed experiences, takeout/delivery orders, parties, pricing, payments, refunds, notes, and post-visit feedback) are
    delivered to approved partners through a twice-daily Data Exports API and a real-time Reservation Webhook. Tock publishes
    a Swagger 2.0 data-model spec for the canonical reservation object; reservation data is read-only via API (it cannot be
    modified programmatically). Access requires a Tock API key and a Premium or Premium Unlimited plan.
  humanURL: https://api.exploretock.com/docs/latest/reservation.html
  tags:
  - REST
  - Reservations
  - Ticketed Events
  - Takeout
  - Delivery
  - Webhooks
  - Data Export
  properties:
  - type: Documentation
    url: https://api.exploretock.com/docs/latest/reservation.html
  - type: APIReference
    url: https://api.exploretock.com/docs/latest/reservation.html
  - type: OpenAPI
    url: openapi/tock-reservation-openapi.yml
  - type: JSONSchema
    url: json-schema/reservation-reservation-schema.json
  - type: JSONStructure
    url: json-structure/reservation-reservation-structure.json
  - type: JSONLD
    url: json-ld/tock-reservation-context.jsonld
  - type: Examples
    url: examples/reservation-reservation-example.json
  - type: Authentication
    url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
  - type: Partners
    url: https://www.exploretock.com/partners
- aid: tock:guest-api
  name: Tock Guest API
  description: Guest (CRM) data model and ingest surface published at api.exploretock.com. Guest profiles capture contact
    details, dietary restrictions and preferences, tags, per-business and group-level notes and spend, and loyalty program
    references. Profiles are read via the Data Exports API and created or updated via the Guest Profile Ingest API, which
    supports basic guest information only. Tock publishes a Swagger 2.0 data-model spec for the canonical guest profile object.
    Access requires a Tock API key and a Premium or Premium Unlimited plan.
  humanURL: https://api.exploretock.com/docs/latest/guest_profile.html
  tags:
  - REST
  - Guests
  - CRM
  - Data Export
  - Ingest
  properties:
  - type: Documentation
    url: https://api.exploretock.com/docs/latest/guest_profile.html
  - type: APIReference
    url: https://api.exploretock.com/docs/latest/guest_profile.html
  - type: OpenAPI
    url: openapi/tock-guest-profile-openapi.yml
  - type: JSONSchema
    url: json-schema/guest-profile-guest-profile-schema.json
  - type: JSONStructure
    url: json-structure/guest-profile-guest-profile-structure.json
  - type: JSONLD
    url: json-ld/tock-guest-profile-context.jsonld
  - type: Examples
    url: examples/guest-profile-guest-profile-example.json
  - type: Authentication
    url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
  - type: Partners
    url: https://www.exploretock.com/partners
common:
- type: DomainSecurity
  url: security/tock-domain-security.yml
- type: Authentication
  url: authentication/tock-authentication.yml
- type: Website
  url: https://www.exploretock.com/
- type: Documentation
  url: https://api.exploretock.com/docs/latest/reservation.html
- type: GitHubOrganization
  url: https://github.com/tocktix
- type: Partners
  url: https://www.exploretock.com/partners
- type: Signup
  url: https://www.exploretock.com/business
- type: Login
  url: https://www.exploretock.com/login
- type: Customers
  url: https://www.exploretock.com/restaurants
- type: Support
  url: https://help.exploretock.com/
- type: Blog
  url: https://www.exploretock.com/journal
- type: PrivacyPolicy
  url: https://www.exploretock.com/privacy
- type: TermsOfService
  url: https://www.exploretock.com/terms
- type: LinkedIn
  url: https://www.linkedin.com/company/tock
- type: X
  url: https://twitter.com/exploretock
- type: Features
  data:
  - name: Reservations
    description: Online booking, waitlist, and prepaid/deposit reservations for restaurants and hospitality venues, originally
      modeled on Alinea Group's prepaid dining workflow.
  - name: Ticketed Experiences
    description: Sell tickets for chef's tables, tastings, wine dinners, and one-off events with prepayment, refund rules,
      and tiered pricing per seating or experience.
  - name: Takeout and Delivery
    description: Direct online ordering for pickup and delivery, including wine and retail product sales, with venue-controlled
      menus and fulfillment windows.
  - name: Marketplace Discovery
    description: Diner-facing exploretock.com marketplace that distributes inventory and ticketed experiences across a global
      network of restaurants and wineries.
  - name: Guest CRM
    description: Unified guest profiles capturing reservation history, spend, preferences, allergies, and notes for staff
      personalization and remarketing.
  - name: Operations and Floor Management
    description: Table management, host and server tooling, prep sheets, and shift-level reporting for in-venue operations.
- type: UseCases
  data:
  - name: Fine Dining Reservations
    description: Prepaid and deposit-backed reservations for tasting menus and high-demand seatings, reducing no-shows and
      stabilizing per-cover revenue.
  - name: Wine Country and Tasting Rooms
    description: Ticketed tasting flights, tours, and member experiences for wineries and vineyards with capacity and SKU
      constraints.
  - name: Chef Events and Pop-Ups
    description: Ticketed dinners, collaborations, and limited-run events where prepayment and assigned seating are essential.
  - name: Takeout and Wine Delivery
    description: Direct-to-consumer pickup, delivery, and retail wine sales launched and expanded during and after the pandemic.
  - name: American Express Dining Benefits
    description: Surfacing curated dining and experience inventory to Amex cardmembers as part of Amex's premium-experience
      portfolio.
- type: Integrations
  data:
  - name: Point of Sale (POS)
    description: Bi-directional sync with restaurant POS systems for checks, payments, and guest spend; delivered through
      the contractual Partner API.
  - name: CRM and Marketing
    description: Push guest profiles and reservation events into CRM, loyalty, and email/SMS marketing systems via Partner
      API.
  - name: Payments
    description: Integrated card capture and prepayment processing for deposits, tickets, and order payments.
  - name: American Express
    description: Owned by American Express since June 2024; integrated with Amex dining benefits, cardmember experiences,
      and Resy coordination at the parent level.
  - name: Squarespace (historical)
    description: Tock was a Squarespace subsidiary from 2021 to mid-2024; some legacy billing and account artifacts may still
      surface via Squarespace channels for long-tenured customers.
- type: Solutions
  data:
  - name: Restaurants
    description: Reservations, ticketing, takeout, delivery, and guest CRM for independent and group restaurants.
  - name: Wineries
    description: Tastings, tours, club experiences, and on-site retail tooling for wineries and vineyards.
  - name: Hotels and Resorts
    description: Dining and experience reservations for on-property restaurants, bars, and signature experiences inside hotels
      and resorts.
  - name: Bars and Lounges
    description: Reservations, ticketed experiences, and walk-in waitlist management for high-demand bar and lounge concepts.
- type: Plans
  url: plans/tock-plans-pricing.yml
- type: RateLimits
  url: rate-limits/tock-rate-limits.yml
- type: FinOps
  url: finops/tock-finops.yml
- type: Vocabulary
  url: vocabulary/tock-vocabulary.yaml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com