Serviceware SE

Serviceware SE is a German enterprise software, consulting, and managed-services company with more than 25 years in business, roughly 420 employees, and over EUR 100 million in annual revenue. Its platform spans Enterprise Service Management (ESM) for IT, HR, and customer service, IT Financial Management (ITFM) for cost tracking and technology business management, Corporate Performance Management (CPM) for budgeting, planning, and reporting, AI-powered Knowledge Management, and Field Service Management. Serviceware positions its platform as AI-native, with no-code workflows, data integration, governance, and self-service capabilities. It was surfaced as a portfolio company of Norwest Venture Partners and added to the API Evangelist network. No public developer portal, API reference, or machine-readable API surface was found during enrichment.

Serviceware SE is profiled on the APIs.io network. Tagged areas include Company, Enterprise Service Management, IT Financial Management, Corporate Performance Management, and Knowledge Management.

Serviceware SE’s developer surface includes engineering blog, support, and 4 more developer resources.

10.2/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyEnterprise Service ManagementIT Financial ManagementCorporate Performance ManagementKnowledge ManagementField Service ManagementEnterprise SoftwareGermany

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 10.2/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 1.3 / 20
Commercial Clarity 2.1 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/serviceware-se: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Serviceware Se Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Access & Security 1

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: serviceware-se
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/serviceware-se.png
name: Serviceware SE
description: Serviceware SE is a German enterprise software, consulting, and managed-services company with more than 25 years
  in business, roughly 420 employees, and over EUR 100 million in annual revenue. Its platform spans Enterprise Service Management
  (ESM) for IT, HR, and customer service, IT Financial Management (ITFM) for cost tracking and technology business management,
  Corporate Performance Management (CPM) for budgeting, planning, and reporting, AI-powered Knowledge Management, and Field
  Service Management. Serviceware positions its platform as AI-native, with no-code workflows, data integration, governance,
  and self-service capabilities. It was surfaced as a portfolio company of Norwest Venture Partners and added to the API Evangelist
  network. No public developer portal, API reference, or machine-readable API surface was found during enrichment.
url: https://raw.githubusercontent.com/api-evangelist/serviceware-se/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise Service Management
- IT Financial Management
- Corporate Performance Management
- Knowledge Management
- Field Service Management
- Enterprise Software
- Germany
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/serviceware-se-domain-security.yml
- type: Website
  url: https://serviceware-se.com
- type: Blog
  url: https://serviceware-se.com/en/blog
- type: Support
  url: https://serviceware-se.com/en/welcome-serviceware-support
- type: HelpCenter
  url: https://serviceportal.serviceware.net/servicewareportal/
- type: PrivacyPolicy
  url: https://serviceware-se.com/en/privacy
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 1
  pass: local-v1