Serviceware SE

Serviceware SE is a German enterprise software, consulting, and managed-services company with more than 25 years in business, roughly 420 employees, and over EUR 100 million in annual revenue. Its platform spans Enterprise Service Management (ESM) for IT, HR, and customer service, IT Financial Management (ITFM) for cost tracking and technology business management, Corporate Performance Management (CPM) for budgeting, planning, and reporting, AI-powered Knowledge Management, and Field Service Management. Serviceware positions its platform as AI-native, with no-code workflows, data integration, governance, and self-service capabilities. It was surfaced as a portfolio company of Norwest Venture Partners and added to the API Evangelist network. No public developer portal, API reference, or machine-readable API surface was found during enrichment.

Serviceware SE is profiled on the APIs.io network. Tagged areas include Company, Enterprise Service Management, IT Financial Management, Corporate Performance Management, and Knowledge-Management.

Serviceware SE’s developer surface includes engineering blog, support, and 4 more developer resources.

🌐 Visit website 📡 Source on GitHub

8.5/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

0 APIs

Company Enterprise Service ManagementIT Financial ManagementCorporate Performance Management Knowledge-Management Field Service Management Enterprise Software Germany

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 8.5/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 1.4 / 20

Access Clarity 2.1 / 20

Operational Transparency 0.0 / 13

Contract Governance 0.0 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/serviceware-se: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Serviceware Se Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

Support

Support

HelpCenter

HelpCenter

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: serviceware-se
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/serviceware-se.png
name: Serviceware SE
description: Serviceware SE is a German enterprise software, consulting, and managed-services company with more than 25 years
  in business, roughly 420 employees, and over EUR 100 million in annual revenue. Its platform spans Enterprise Service Management
  (ESM) for IT, HR, and customer service, IT Financial Management (ITFM) for cost tracking and technology business management,
  Corporate Performance Management (CPM) for budgeting, planning, and reporting, AI-powered Knowledge Management, and Field
  Service Management. Serviceware positions its platform as AI-native, with no-code workflows, data integration, governance,
  and self-service capabilities. It was surfaced as a portfolio company of Norwest Venture Partners and added to the API Evangelist
  network. No public developer portal, API reference, or machine-readable API surface was found during enrichment.
url: https://raw.githubusercontent.com/api-evangelist/serviceware-se/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise Service Management
- IT Financial Management
- Corporate Performance Management
- Knowledge-Management
- Field Service Management
- Enterprise Software
- Germany
tags_raw:
- Company
- Enterprise Service Management
- IT Financial Management
- Corporate Performance Management
- Knowledge Management
- Field Service Management
- Enterprise Software
- Germany
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/serviceware-se-domain-security.yml
- type: Website
  url: https://serviceware-se.com
- type: Blog
  url: https://serviceware-se.com/en/blog
- type: Support
  url: https://serviceware-se.com/en/welcome-serviceware-support
- type: HelpCenter
  url: https://serviceportal.serviceware.net/servicewareportal/
- type: PrivacyPolicy
  url: https://serviceware-se.com/en/privacy
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 1
  pass: local-v1

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