Plume website screenshot

Plume

Plume Design, Inc. is a SaaS platform for internet service providers, delivering managed WiFi, network intelligence, and cyber-security services to ISP subscribers at global scale. Its product suite includes Haystack (network intelligence and observability), Plume Home (residential WiFi and cyber protection), WorkPass (small-business connectivity), Uprise (multi-dwelling-unit WiFi management), and Sweepr (AI-orchestrated ISP customer support). Plume is the primary sponsor of OpenSync, an open-source software-defined-networking framework for CPE and consumer networking devices that exposes northbound cloud APIs. Backed by SoftBank Vision Fund.

Plume is profiled on the APIs.io network. Tagged areas include Company, Enterprise, Wi-Fi, ISP, and Smart Home.

Plume’s developer surface includes documentation, sandbox, support, and 12 more developer resources.

22.3/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
0 APIs
CompanyEnterpriseWi-FiISPSmart HomeNetwork IntelligenceCybersecuritySoftware-as-a-ServiceOpenSyncCPEConnectivity

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/plume: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Plume Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Plume Vulnerability Disclosure

contact published

SECURITY

Plume Trust Center

ISO/IEC 27001:2022, ISO/IEC 27701:2019, Data Privacy Framework, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 5

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 1

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: plume
name: Plume
description: Plume Design, Inc. is a SaaS platform for internet service providers, delivering managed WiFi, network intelligence,
  and cyber-security services to ISP subscribers at global scale. Its product suite includes Haystack (network intelligence
  and observability), Plume Home (residential WiFi and cyber protection), WorkPass (small-business connectivity), Uprise (multi-dwelling-unit
  WiFi management), and Sweepr (AI-orchestrated ISP customer support). Plume is the primary sponsor of OpenSync, an open-source
  software-defined-networking framework for CPE and consumer networking devices that exposes northbound cloud APIs. Backed
  by SoftBank Vision Fund.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/plume.png
url: https://raw.githubusercontent.com/api-evangelist/plume/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- softbank-vision-fund
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Enterprise
- Wi-Fi
- ISP
- Smart Home
- Network Intelligence
- Cybersecurity
- Software-as-a-Service
- OpenSync
- CPE
- Connectivity
tags_raw:
- Company
- Enterprise
- WiFi
- ISP
- Smart Home
- Network Intelligence
- Cyber Security
- SaaS
- OpenSync
- CPE
- Connectivity
apis: []
common:
- type: TrustCenter
  url: security/plume-trust-center.yml
- type: DomainSecurity
  url: security/plume-domain-security.yml
- type: Website
  url: https://www.plume.com/
- type: DeveloperPortal
  url: https://www.opensync.io/developer
- type: Documentation
  url: https://opensync.atlassian.net/wiki/spaces/OCC/overview
- type: Sandbox
  url: https://www.opensync.io/get-started#the-opensync-sandbox
- type: Support
  url: https://support.plume.com/
- type: GitHubOrganization
  url: https://github.com/plume-design
- type: Compliance
  url: https://www.plume.com/trust
- type: VulnerabilityDisclosure
  url: security/plume-vulnerability-disclosure.yml
- type: Security
  url: https://vdp.plume.com
- type: Lifecycle
  url: lifecycle/plume-lifecycle.yml
- type: StatusPage
  url: https://status-gamma-prod.plumenet.io/
- type: TermsOfService
  url: https://www.plume.com/legal/terms-of-service/
- type: PrivacyPolicy
  url: https://www.plume.com/legal/privacy
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 4
  pass: local-v1

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