MasterControl

aid: mastercontrol
name: MasterControl
description: MasterControl is a Salt Lake City based software company that builds cloud quality management (QMS) and manufacturing
  execution (MES) software for regulated industries, primarily life sciences — pharmaceutical, biotechnology, medical device,
  CRO/CDMO, and food and beverage manufacturers. Its platform spans document control, training, CAPA, change control, audit,
  supplier quality, electronic batch records, and production records, and is built to support FDA 21 CFR Part 11, EU MDR,
  GDPR and HIPAA obligations. MasterControl exposes RESTful APIs for its Qx (Quality Excellence) and Mx (Manufacturing Excellence)
  products through a separately licensed API Toolkit, used to integrate the quality system with ERP, CRM, MES, PDM and document
  repositories; the API reference is published as a Swagger UI inside each customer tenant rather than on a public developer
  portal.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: enterprise
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Enterprise
  confidence: low
  probe_state: gated
  source:
  - security
  generated: '2026-11-06'
  method: derived
image: https://static.mastercontrol.com/assets/persist/images/home/MasterControl_Thumbnail.jpg
url: https://raw.githubusercontent.com/api-evangelist/mastercontrol/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-04'
modified: '2026-08-04'
tags:
- Company
- Quality Management
- Manufacturing
- Life Sciences
- Compliance
- Document Management
- Regulatory
- Enterprise Software
tags_raw:
- Company
- Quality Management
- Manufacturing
- Life Sciences
- Compliance
- Document Management
- Regulatory
- Enterprise Software
- Document-Management
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: StatusPage
  url: https://status.mastercontrol.com/support
- type: TrustCenter
  url: security/mastercontrol-trust-center.yml
- type: Deprecation
  url: lifecycle/mastercontrol-lifecycle.yml
- type: Hosts
  url: hosts/mastercontrol-hosts.yml
- type: Vendors
  url: vendors/mastercontrol-vendors.yml
- type: Newsroom
  url: https://www.mastercontrol.com/news/
- type: Leadership
  url: https://www.mastercontrol.com/company/team/
- type: DomainSecurity
  url: security/mastercontrol-domain-security.yml
- type: Website
  url: https://www.mastercontrol.com/
- type: Documentation
  url: https://www.mastercontrol.com/solutions/toolkit/
- type: Support
  url: https://support.mastercontrol.com/support?id=customer_login
- type: Login
  url: https://support.mastercontrol.com/support?id=customer_login
- type: Blog
  url: https://www.mastercontrol.com/insights/
- type: Pricing
  url: https://www.mastercontrol.com/pricing/
- type: PrivacyPolicy
  url: https://www.mastercontrol.com/privacy/
- type: TermsOfService
  url: https://www.mastercontrol.com/legal/terms/
- type: TrustCenter
  url: https://www.mastercontrol.com/ai-trust-center/
- type: Compliance
  url: https://www.mastercontrol.com/ai-trust-center/
- type: Conformance
  url: conformance/mastercontrol-conformance.yml
- type: Lifecycle
  url: lifecycle/mastercontrol-lifecycle.yml
apis:
- aid: mastercontrol:mx-restful-api
  name: MasterControl Mx RESTful API
  description: The MasterControl Manufacturing Excellence (Mx) RESTful API creates, modifies, retrieves and deletes manufacturing
    and production-record data in Mx. It is delivered through the separately licensed MasterControl API Toolkit, and its reference
    is served as a Swagger UI from the customer's own tenant path on the regional Mx service host rather than from a public
    developer portal.
  humanURL: https://www.mastercontrol.com/solutions/toolkit/
  baseURL: https://mx.us-west-2.svc.mastercontrol.com
  tags:
  - Manufacturing
  - Quality Management
  - Life Sciences
  properties:
  - type: Documentation
    url: https://www.mastercontrol.com/solutions/toolkit/
  x-access: tenant-scoped; requires an active MasterControl tenant plus a separately purchased API license. Swagger UI is
    published per tenant at https://mx.<region>.svc.mastercontrol.com/<company>/swagger-ui/index.html
  x-evidence:
    fetched: '2026-08-04'
    host_probe: https://mx.us-west-2.svc.mastercontrol.com/
    http_status: 404
    note: host resolves and answers, but no anonymous spec or swagger-ui exists at the host root
x-enrichment:
  date: '2026-10-20'
  status: minimal
  artifacts_added: 3
  pass: local-v5
x-coverage:
  state: gated
  reason: customer-only-docs
  detail: MasterControl's Qx/Mx REST reference is a Swagger UI served per customer tenant on mx.<region>.svc.mastercontrol.com
    behind a separately licensed API Toolkit, and the public toolkit page carries no contract, pricing or limits.
  evidence:
  - url: https://mx.us-west-2.svc.mastercontrol.com/
    status: 404
  - url: https://www.mastercontrol.com/solutions/toolkit/
    status: 200
  - url: https://support.mastercontrol.com/api/mcp
    status: 401
  checked: '2026-10-20'