Dispatch Tickets

Dispatch Tickets provides an API-first multi‑brand ticketing system and helpdesk software. The platform lets developers integrate customer support directly into their products, offering per‑ticket pricing, unlimited team members, webhooks, custom email domains, and a RESTful API. Founded in 2025, it aims to replace traditional agent‑based pricing with a flexible, usage‑based model for modern SaaS applications.

Dispatch Tickets is listed with 2 APIs on the APIs.io network. Tagged areas include Ticketing, Help Desk, API-First, Software-as-a-Service, and Multi-brand.

The Dispatch Tickets catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.

Dispatch Tickets’ developer surface includes authentication, support, signup flow, pricing, documentation, getting-started guide, and 16 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

46.0/100 developing Agent 20/100 agent aware Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemium

2 APIs

Ticketing Help Desk API-First Software-as-a-ServiceMulti-brand

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 46.0/100 · developing

Contract Quality 7.7 / 21

Developer Ergonomics 9.3 / 17

Access Clarity 13.0 / 17

Operational Transparency 0.9 / 11

Contract Governance 2.2 / 10

Discoverability 4.9 / 9

Regulatory Posture 3.7 / 15

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 36.1 — up to +16.0 composite points
Operational Transparency scores 7.9 — up to +12.0 composite points
Contract Governance scores 22.0 — up to +9.4 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/dispatchtickets-com/apis.yml: open an issue on github.com/api-evangelist/dispatchtickets-com to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Dispatch Tickets API

The API provides REST endpoints for ticketing operations as documented in the API Reference.

Dispatch Tickets API

Dispatch Tickets API as documented publicly: 44 operations. Contract generated from the documentation by API Evangelist (2026-11-05); not the provider's own document.

Dispatch Tickets API pricing

Prices published by Dispatch Tickets, read 2026-11-05 from dispatchtickets.com/pricing/.

Plan	Price
Free	$0/mo
Starter	$29/mo $19/mo billed annually
Pro	$99/mo $89/mo billed annually
Enterprise	$499/mo $399/mo billed annually

Plan details, limits and sources →

Pricing Plans 1

Published pricing tiers and plan structures.

Dispatchtickets Com Plans Pricing

4 plans

PLANS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Dispatchtickets Com Webhooks

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Dispatchtickets Com Context

44 classes · 68 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Dispatch Tickets API Rules

45 rules · 39 errors 5 warnings 1 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

GetV1BrandsBrandidTicketsIdResponse

9 properties

JSON SCHEMA

GetV1BrandsBrandidTicketsResponse

9 properties

JSON SCHEMA

GetV1FeatureRequestsResponse

6 properties

JSON SCHEMA

GetV1WorkspacesWsXxxStatsResponse

6 properties

JSON SCHEMA

PostV1WorkspacesWsXxxTicketsRequest

11 properties

JSON SCHEMA

PutV1RoutingConfigRequest

6 properties

JSON SCHEMA

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dispatchtickets Com Authentication

1 scheme

SECURITY

Dispatchtickets Com Domain Security

TLSv1.3

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

SignUp

SignUp

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

Webhooks

DataModel

Conformance

Build 2

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

Access & Security 2

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

TermsOfService

PrivacyPolicy

Pricing

Company 1

The organization behind the API

Website

Website

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: dispatchtickets-com
name: Dispatch Tickets
accessModel:
  pricing: freemium
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Freemium
  confidence: medium
  probe_state: unreadable
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://dispatchtickets.com/og-image.jpg
description: Dispatch Tickets provides an API-first multi‑brand ticketing system and helpdesk software. The platform lets
  developers integrate customer support directly into their products, offering per‑ticket pricing, unlimited team members,
  webhooks, custom email domains, and a RESTful API. Founded in 2025, it aims to replace traditional agent‑based pricing with
  a flexible, usage‑based model for modern SaaS applications.
url: https://artifacts.apis.io/dispatchtickets-com/apis.yml
x-type: company
x-source: harvest:mcp-registry
x-tier: profiled
x-tier-reason: enrichment pass 2026-11-05 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-11-05'
modified: '2026-11-05'
tags:
- Ticketing
- Help Desk
- API-First
- Software-as-a-Service
- Multi-brand
tags_raw:
- Ticketing
- Helpdesk
- API-first
- SaaS
- Multi-brand
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/dispatchtickets-com-plans-pricing.yml
- type: Spectral
  url: rules/dispatchtickets-com-rules.yml
- type: JSONLD
  url: json-ld/dispatchtickets-com-context.jsonld
- type: Vocabulary
  url: vocabulary/dispatchtickets-com-vocabulary.yml
- type: Webhooks
  url: asyncapi/dispatchtickets-com-webhooks.yml
- type: DataModel
  url: data-model/dispatchtickets-com-data-model.yml
- type: Authentication
  url: authentication/dispatchtickets-com-authentication.yml
- type: Conformance
  url: conformance/dispatchtickets-com-conformance.yml
- type: Hosts
  url: hosts/dispatchtickets-com-hosts.yml
- type: Vendors
  url: vendors/dispatchtickets-com-vendors.yml
- type: Packages
  url: packages/dispatchtickets-com-packages.yml
- type: TermsOfService
  url: https://dispatchtickets.com/terms/
- type: Support
  url: https://dispatchtickets.com/support/
- type: SignUp
  url: https://dispatchtickets.com/signup/
- type: SDKs
  url: https://www.npmjs.com/package/@dispatchtickets/sdk
- type: PrivacyPolicy
  url: https://dispatchtickets.com/privacy/
- type: Pricing
  url: https://dispatchtickets.com/pricing/
- type: Documentation
  url: https://dispatchtickets.com/docs/
- type: DeveloperPortal
  url: https://dispatchtickets.com/developers/
- type: GettingStarted
  url: https://dispatchtickets.com/docs/quickstart
- type: DomainSecurity
  url: security/dispatchtickets-com-domain-security.yml
- type: Website
  url: https://dispatchtickets.com/
apis:
- name: Dispatch Tickets API
  description: The API provides REST endpoints for ticketing operations as documented in the API Reference.
  humanURL: https://dispatchtickets.com/docs/api-only/
  baseURL: null
  aid: dispatchtickets-com:dispatch-tickets-api
- aid: dispatchtickets-com:dispatchtickets-com-api
  name: Dispatch Tickets API
  description: 'Dispatch Tickets API as documented publicly: 44 operations. Contract generated from the documentation by API
    Evangelist (2026-11-05);

    not the provider''s own document.'
  humanURL: https://dispatchtickets.com/docs/api-only
  baseURL: https://api.dispatchtickets.com
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/dispatchtickets-com-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-post-v1-workspaces-ws-xxx-tickets-request-schema.json
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-get-v1-workspaces-ws-xxx-stats-response-schema.json
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-put-v1-routing-config-request-schema.json
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-get-v1-brands-brandid-tickets-id-response-schema.json
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-get-v1-brands-brandid-tickets-response-schema.json
  - type: JSONSchema
    url: json-schema/dispatchtickets-com-get-v1-feature-requests-response-schema.json
x-coverage:
  state: unreadable
  reason: js-rendered-docs
  detail: API reference page renders a Swagger UI HTML shell with no machine‑readable spec.
  evidence:
  - url: https://dispatchtickets.com/docs/api-only/
    status: 200
x-enrichment:
  date: '2026-11-05'
  status: enriched
  artifacts_added: 26
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

Dispatch Tickets API — frequently asked questions

Does Dispatch Tickets have an API?

Yes. APIs.io lists 2 APIs from Dispatch Tickets, including Dispatch Tickets API and Dispatch Tickets API.

Is there an OpenAPI specification for the Dispatch Tickets API?

Yes. APIs.io indexes 1 OpenAPI specification for Dispatch Tickets, each linked for download from this page.

How do I authenticate with the Dispatch Tickets API?

Dispatch Tickets uses bearer-token authentication (1 scheme). The details are profiled on APIs.io as Dispatchtickets Com Authentication.

How much does the Dispatch Tickets API cost?

Dispatch Tickets publishes its prices; its Free plan is $0/mo as of 2026-11-05. APIs.io lists 4 pricing plans for Dispatch Tickets, with each plan's price, limits and inclusions under Pricing on this page.

Is the Dispatch Tickets API ready for AI agents?

Dispatch Tickets has a Kin Score of 46.0 out of 100 (developing) and an Agent Readiness score of 19.8 (agent-aware), scored by API Evangelist on 2026-11-06.

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