CivicPlus

CivicPlus is a govtech company providing an integrated platform for local, state, and education government operations, serving 13,000+ public-sector customers. Its product suite spans municipal websites, agenda and meeting management, recreation management, community development (permitting, licensing, code enforcement), utility billing, mass notification, public records requests (NextRequest), Municode codification, payments (CivicPlus Pay), and the SeeClickFix 311 resident-request CRM. The most developer-facing public interface in the CivicPlus family is the SeeClickFix API v2, a REST API over civic service requests (issues), comments, users, places, and questions, which additionally exposes an Open311 GeoReport v2 compatible endpoint for interoperable civic-issue reporting.

CivicPlus publishes 5 API contracts indexed on the APIs.io network, including Request API, Requests.{response Format} API, Services API, and 2 more. Tagged areas include Company, Government, GovTech, Local Government, and 311.

CivicPlus’ developer surface includes support, authentication, sandbox, and 22 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

39.4/100 developing ▬ flat Agent 19/100 agent aware saas Full breakdown ↓
scored 2026-10-31 · rubric v0.25.0 · Show this score on your site →

AccessSelf serve

1 published contract

Company Government GovTech Local Government311Civic Engagement Public Records Service Requests

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Citizen & Constituent Service Management

BC-3220

RequestRequests.{response Format}ServicesServices.{response Format}

POST /requests.{response_format} GET /request/{service_request_id}.{response_format} GET /services/{service_code}.{response_format} GET /services.{response_format}

Kin Score

Kin Score How this is scored →
scored 2026-10-31 · rubric v0.25.0

Composite quality — 39.4/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 11.7 / 17

Access Clarity 3.6 / 17

Operational Transparency 2.3 / 11

Contract Governance 0.5 / 10

Discoverability 5.6 / 9

Regulatory Posture 3.7 / 15

Agent readiness — 19/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

Regulatory Posture applies to this provider. Its tags matched the Government & Public Sector regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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<a href="https://apis.io/providers/civicplus/"><img src="https://apis.io/badge/civicplus/card.svg" alt="CivicPlus on APIs.io — Kin Score by API Evangelist"></a>

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link

11 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 21.1 — up to +15.8 composite points
Contract Quality scores 39.2 — up to +15.2 composite points
Contract Governance scores 4.5 — up to +11.5 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/civicplus/apis.yml: open an issue on github.com/api-evangelist/civicplus to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Government Cloud (FedRAMP, GovRAMP, G-Cloud)	standard	26.8 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

CivicPlus Request API

The Request API from CivicPlus — 1 operation(s) for request.

CivicPlus Requests.{response Format} API

The Requests.{response Format} API from CivicPlus — 1 operation(s) for requests.{response format}.

CivicPlus Services API

The Services API from CivicPlus — 1 operation(s) for services.

CivicPlus Services.{response Format} API

The Services.{response Format} API from CivicPlus — 1 operation(s) for services.{response format}.

CivicPlus Tokens API

The Tokens API from CivicPlus — 1 operation(s) for tokens.

Open Collections 5

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Open311 GeoReport Request API

OPEN COLLECTION

Open311 GeoReport Request Requests.{response Format} API

OPEN COLLECTION

Open311 GeoReport Request Services API

OPEN COLLECTION

Open311 GeoReport Request Services.{response Format} API

OPEN COLLECTION

Open311 GeoReport Request Tokens API

OPEN COLLECTION

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Civicplus Seeclickfix Open311 Overlay

2 actions · update · civicplus-seeclickfix-open311-openapi-original.yml

DERIVED

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Civicplus Authentication

http/oauth2 · 3 schemes

SECURITY

Civicplus Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

Sandbox

Sandbox

Documentation 1

Reference material describing how the API behaves

OpenAPI

OpenAPI

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

X-MCPServerCandidate

X-MCPServerCandidate

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Conformance

DataModel

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 3

Authentication, authorization, and security posture

Authentication

Authentication

OAuth2

OAuth2

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

Support

Support

StatusPage

StatusPage

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

BlogRSS

BlogRSS

Website

Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: civicplus
name: CivicPlus
description: CivicPlus is a govtech company providing an integrated platform for local, state, and education government operations,
  serving 13,000+ public-sector customers. Its product suite spans municipal websites, agenda and meeting management, recreation
  management, community development (permitting, licensing, code enforcement), utility billing, mass notification, public
  records requests (NextRequest), Municode codification, payments (CivicPlus Pay), and the SeeClickFix 311 resident-request
  CRM. The most developer-facing public interface in the CivicPlus family is the SeeClickFix API v2, a REST API over civic
  service requests (issues), comments, users, places, and questions, which additionally exposes an Open311 GeoReport v2 compatible
  endpoint for interoperable civic-issue reporting.
url: https://raw.githubusercontent.com/api-evangelist/civicplus/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-10-06'
image: https://www.civicplus.com/favicon.ico
tags:
- Company
- Government
- GovTech
- Local Government
- 311
- Civic Engagement
- Public Records
- Service Requests
apis:
- aid: civicplus:civicplus-request-api
  name: CivicPlus Request API
  description: The Request API from CivicPlus — 1 operation(s) for request.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Request
  properties:
  - type: OpenAPI
    url: openapi/civicplus-request-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-requests-response-format-api
  name: CivicPlus Requests.{response Format} API
  description: The Requests.{response Format} API from CivicPlus — 1 operation(s) for requests.{response format}.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags: []
  tags_raw:
  - Requests.{response Format}
  properties:
  - type: OpenAPI
    url: openapi/civicplus-requests-response-format-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-services-api
  name: CivicPlus Services API
  description: The Services API from CivicPlus — 1 operation(s) for services.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/civicplus-services-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-services-response-format-api
  name: CivicPlus Services.{response Format} API
  description: The Services.{response Format} API from CivicPlus — 1 operation(s) for services.{response format}.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags: []
  tags_raw:
  - Services.{response Format}
  properties:
  - type: OpenAPI
    url: openapi/civicplus-services-response-format-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-tokens-api
  name: CivicPlus Tokens API
  description: The Tokens API from CivicPlus — 1 operation(s) for tokens.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Tokens
  properties:
  - type: OpenAPI
    url: openapi/civicplus-tokens-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- url: https://www.civicplus.com/feed/
  type: BlogRSS
- type: CapabilityMap
  url: capabilities/civicplus-capability-edges.yml
  name: CivicPlus Business Capability Map
- type: Website
  url: https://www.civicplus.com/
- type: DeveloperPortal
  url: https://dev.seeclickfix.com/
- type: Support
  url: https://civicplus.help/civicplus-help-center
- type: GitHubOrganization
  url: https://github.com/SeeClickFix
- type: StatusPage
  url: https://status.civicplus.com/
- type: TermsOfService
  url: https://civicplus.help/docs/civicplus-terms-of-use
- type: PrivacyPolicy
  url: https://civicplus.help/legal-center/docs/civicplus-privacy-policy
- type: Authentication
  url: authentication/civicplus-authentication.yml
- type: OAuth2
  url: authentication/civicplus-authentication.yml
- type: Conventions
  url: conventions/civicplus-conventions.yml
- type: ErrorCatalog
  url: errors/civicplus-problem-types.yml
- type: Lifecycle
  url: lifecycle/civicplus-lifecycle.yml
- type: Sandbox
  url: sandbox/civicplus-sandbox.yml
- type: Packages
  url: packages/civicplus-packages.yml
- type: SDKs
  url: packages/civicplus-packages.yml
- type: X-MCPServerCandidate
  url: mcp/civicplus-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/civicplus-llms.txt
- type: WellKnown
  url: well-known/civicplus-well-known.yml
- type: DomainSecurity
  url: security/civicplus-domain-security.yml
- type: Conformance
  url: conformance/civicplus-conformance.yml
- type: DataModel
  url: data-model/civicplus-data-model.yml
- type: OpenAPI
  url: openapi/_original/civicplus-seeclickfix-open311-openapi-original.yml
- type: Overlay
  url: overlays/civicplus-seeclickfix-open311-overlay.yaml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

CivicPlus API — frequently asked questions

Does CivicPlus have an API?

Yes. APIs.io lists 5 APIs from CivicPlus, including CivicPlus Request API, CivicPlus Requests.{response Format} API and CivicPlus Services API, and 2 more.

Is there an OpenAPI specification for the CivicPlus API?

Yes. APIs.io indexes 5 OpenAPI specifications for CivicPlus, each linked for download from this page.

How do I authenticate with the CivicPlus API?

CivicPlus uses bearer-token authentication (http/oauth2 · 3 schemes). The details are profiled on APIs.io as Civicplus Authentication.

Is the CivicPlus API ready for AI agents?

CivicPlus has a Kin Score of 39.4 out of 100 (developing) and an Agent Readiness score of 19.4 (agent-aware), scored by API Evangelist on 2026-10-31.

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