CivicPlus

CivicPlus is a govtech company providing an integrated platform for local, state, and education government operations, serving 13,000+ public-sector customers. Its product suite spans municipal websites, agenda and meeting management, recreation management, community development (permitting, licensing, code enforcement), utility billing, mass notification, public records requests (NextRequest), Municode codification, payments (CivicPlus Pay), and the SeeClickFix 311 resident-request CRM. The most developer-facing public interface in the CivicPlus family is the SeeClickFix API v2, a REST API over civic service requests (issues), comments, users, places, and questions, which additionally exposes an Open311 GeoReport v2 compatible endpoint for interoperable civic-issue reporting.

CivicPlus publishes 5 APIs on the APIs.io network, including Request API, Requests.{response Format} API, Services API, and 2 more. Tagged areas include Company, Government, GovTech, Local Government, and 311.

CivicPlus’ developer surface includes support, authentication, sandbox, and 21 more developer resources.

🌐 Visit website 📡 Source on GitHub

36.4/100 thin ▬ flat Agent 18/100 agent aware saas Full breakdown ↓
scored 2026-08-30 · rubric v0.17.2

AccessSelf serve

1 APIs 1 MCP Servers

Company Government GovTech Local Government311Civic Engagement Public Records Service Requests

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Citizen & Constituent Service Management

BC-3220

RequestRequests.{response Format}ServicesServices.{response Format}

Kin Score

Kin Score How this is scored →
scored 2026-08-30 · rubric v0.17.2

Composite quality — 36.4/100 · thin

Contract Quality 9.8 / 21

Developer Ergonomics 10.9 / 17

Access Clarity 0.0 / 17

Operational Transparency 2.0 / 11

Contract Governance 0.5 / 10

Discoverability 6.5 / 9

Regulatory Posture 4.7 / 15

Agent readiness — 18/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Government & Public Sector regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/civicplus: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

Sandbox

Sandbox

Documentation 1

Reference material describing how the API behaves

OpenAPI

OpenAPI

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

MCPServer

MCPServer

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Conformance

DataModel

Build 3

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Packages

Packages

SDKs

SDKs

Access & Security 3

Authentication, authorization, and security posture

Authentication

Authentication

OAuth2

OAuth2

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

Support

Support

StatusPage

StatusPage

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: civicplus
name: CivicPlus
description: CivicPlus is a govtech company providing an integrated platform for local, state, and education government operations,
  serving 13,000+ public-sector customers. Its product suite spans municipal websites, agenda and meeting management, recreation
  management, community development (permitting, licensing, code enforcement), utility billing, mass notification, public
  records requests (NextRequest), Municode codification, payments (CivicPlus Pay), and the SeeClickFix 311 resident-request
  CRM. The most developer-facing public interface in the CivicPlus family is the SeeClickFix API v2, a REST API over civic
  service requests (issues), comments, users, places, and questions, which additionally exposes an Open311 GeoReport v2 compatible
  endpoint for interoperable civic-issue reporting.
url: https://raw.githubusercontent.com/api-evangelist/civicplus/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.civicplus.com/favicon.ico
tags:
- Company
- Government
- GovTech
- Local Government
- 311
- Civic Engagement
- Public Records
- Service Requests
apis:
- aid: civicplus:civicplus-request-api
  name: CivicPlus Request API
  description: The Request API from CivicPlus — 1 operation(s) for request.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Request
  properties:
  - type: OpenAPI
    url: openapi/civicplus-request-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-requests-response-format-api
  name: CivicPlus Requests.{response Format} API
  description: The Requests.{response Format} API from CivicPlus — 1 operation(s) for requests.{response format}.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags: []
  tags_raw:
  - Requests.{response Format}
  properties:
  - type: OpenAPI
    url: openapi/civicplus-requests-response-format-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-services-api
  name: CivicPlus Services API
  description: The Services API from CivicPlus — 1 operation(s) for services.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/civicplus-services-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-services-response-format-api
  name: CivicPlus Services.{response Format} API
  description: The Services.{response Format} API from CivicPlus — 1 operation(s) for services.{response format}.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags: []
  tags_raw:
  - Services.{response Format}
  properties:
  - type: OpenAPI
    url: openapi/civicplus-services-response-format-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
- aid: civicplus:civicplus-tokens-api
  name: CivicPlus Tokens API
  description: The Tokens API from CivicPlus — 1 operation(s) for tokens.
  humanURL: https://dev.seeclickfix.com/
  baseURL: https://seeclickfix.com/api/v2
  tags:
  - Tokens
  properties:
  - type: OpenAPI
    url: openapi/civicplus-tokens-api-openapi.yml
  - type: Documentation
    url: https://dev.seeclickfix.com/
  - type: APIReference
    url: https://dev.seeclickfix.com/v2/issues/
  - type: GettingStarted
    url: https://dev.seeclickfix.com/v2/overview/about/
  - type: Authentication
    url: authentication/civicplus-authentication.yml
  - type: Sandbox
    url: sandbox/civicplus-sandbox.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: CapabilityMap
  url: capabilities/civicplus-capability-edges.yml
  name: CivicPlus Business Capability Map
- type: Website
  url: https://www.civicplus.com/
- type: DeveloperPortal
  url: https://dev.seeclickfix.com/
- type: Support
  url: https://civicplus.help/civicplus-help-center
- type: GitHubOrganization
  url: https://github.com/SeeClickFix
- type: StatusPage
  url: https://status.civicplus.com/
- type: TermsOfService
  url: https://civicplus.help/docs/civicplus-terms-of-use
- type: PrivacyPolicy
  url: https://civicplus.help/legal-center/docs/civicplus-privacy-policy
- type: Authentication
  url: authentication/civicplus-authentication.yml
- type: OAuth2
  url: authentication/civicplus-authentication.yml
- type: Conventions
  url: conventions/civicplus-conventions.yml
- type: ErrorCatalog
  url: errors/civicplus-problem-types.yml
- type: Lifecycle
  url: lifecycle/civicplus-lifecycle.yml
- type: Sandbox
  url: sandbox/civicplus-sandbox.yml
- type: Packages
  url: packages/civicplus-packages.yml
- type: SDKs
  url: packages/civicplus-packages.yml
- type: MCPServer
  url: mcp/civicplus-mcp.yml
- type: LLMsTxt
  url: llms/civicplus-llms.txt
- type: WellKnown
  url: well-known/civicplus-well-known.yml
- type: DomainSecurity
  url: security/civicplus-domain-security.yml
- type: Conformance
  url: conformance/civicplus-conformance.yml
- type: DataModel
  url: data-model/civicplus-data-model.yml
- type: OpenAPI
  url: openapi/_original/civicplus-seeclickfix-open311-openapi-original.yml
- type: Overlay
  url: overlays/civicplus-seeclickfix-open311-overlay.yaml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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CivicPlus

What this lets a business do 1

Kin Score

APIs 5

CivicPlus Request API

CivicPlus Requests.{response Format} API

CivicPlus Services API

CivicPlus Services.{response Format} API

CivicPlus Tokens API

Open Collections 6

API Collection

Open311 GeoReport Request API

Open311 GeoReport Request Requests.{response Format} API

Open311 GeoReport Request Services API

Open311 GeoReport Request Services.{response Format} API

Open311 GeoReport Request Tokens API