CafeX Communications

aid: cafex-communications
name: CafeX Communications
description: CafeX Communications, Inc. is a US-headquartered software company (founded 2013) that builds a low-code platform
  for developing intelligent applications and agentic systems for regulated industries — banking, insurance, healthcare and
  government. The current CafeX AI platform is delivered as a multi-tenant SaaS at app.cafex.com and is organised into App
  Studio (App Builder, Flow Builder, Rule Builder, Data Tables and API Lab), Data Studio (Data AI, Data Gateway, Data Visualizer)
  and Agent Studio (Agent Builder, LM Insights). CafeX began life as a WebRTC and embedded-communications vendor (Fusion Client,
  Live Assist, CafeX Meetings, later the Challo collaboration workspace) and has since repositioned around AI workflow and
  process automation. Its one publicly documented, publicly callable API is the CafeX Audit Events API, a tenant-scoped REST
  search endpoint for audit event data secured with OAuth 2.0 client credentials.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-09-02'
  method: derived
image: https://cafex.ai/asset/svg/logo/dark/lockup-wide.svg
url: https://raw.githubusercontent.com/api-evangelist/cafex-communications/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-secondary-market-listing: https://forgeglobal.com/cafex-communications_stock/
specificationVersion: '0.23'
created: '2026-08-08'
modified: '2026-08-08'
tags:
- Company
- Low-Code
- Workflow-Automation
- Agentic AI
- Audit and Compliance
- Collaboration
- Enterprise Software
- Regulated Industries
- Process Automation
tags_raw:
- Company
- Low-Code
- Workflow Automation
- Agentic AI
- Audit and Compliance
- Collaboration
- Enterprise Software
- Regulated Industries
- Process Automation
apis:
- aid: cafex-communications:audit-events
  name: CafeX Audit Events API
  description: The CafeX Audit Events API allows the retrieval of audit event data for CafeX tenants. Events can be filtered
    by a required time range and by optional service, event type, action, user, app, workspace, conference session, message,
    change and secondary-attribute filters, and are returned as a paged array of event objects with a continuation token.
    Access is secured with an OAuth 2.0 client-credentials bearer token issued by the CafeX authorization server; tokens are
    valid for 8 hours and events are retained for a maximum of one year.
  humanURL: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  baseURL: https://app.cafex.com/audit-search-rest
  tags:
  - Audit
  - Logging
  - Compliance
  - Search
  properties:
  - type: Documentation
    url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  - type: APIReference
    url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  - type: Authentication
    url: authentication/cafex-communications-authentication.yml
  - type: Conventions
    url: conventions/cafex-communications-conventions.yml
  - type: ErrorCatalog
    url: errors/cafex-communications-problem-types.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/cafex-communications-domain-security.yml
- type: Website
  url: https://cafex.ai/
- type: Documentation
  url: https://support.cafex.com/support/solutions
- type: APIReference
  url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
- type: GettingStarted
  url: https://support.cafex.com/support/solutions/articles/73000646926-building-your-first-app
- type: Support
  url: https://support.cafex.com/support/home
- type: Blog
  url: https://cafex.ai/blog
- type: GitHubOrganization
  url: https://github.com/cafexcomms
- type: Login
  url: https://app.cafex.com/
- type: TermsOfService
  url: https://cafex.ai/terms-conditions
- type: PrivacyPolicy
  url: https://privacy.cafex.ai/
- type: StatusPage
  url: https://status.cafex.ai/
- type: TrustCenter
  url: security/cafex-communications-trust-center.yml
- type: Compliance
  url: https://trust.cafex.ai/
- type: Authentication
  url: authentication/cafex-communications-authentication.yml
- type: Conventions
  url: conventions/cafex-communications-conventions.yml
- type: ErrorCatalog
  url: errors/cafex-communications-problem-types.yml
- type: Lifecycle
  url: lifecycle/cafex-communications-lifecycle.yml
- type: Conformance
  url: conformance/cafex-communications-conformance.yml
- type: Packages
  url: packages/cafex-communications-packages.yml
- type: LLMsTxt
  url: llms/cafex-communications-llms.txt
x-enrichment:
  date: '2026-08-08'
  status: enriched
  artifacts_added: 10
  pass: local-v1
x-coverage:
  state: covered
  reason: no-machine-readable-spec
  detail: CafeX publishes one real, live, publicly documented REST API — the Audit Events API at app.cafex.com/audit-search-rest/search
    with an OAuth 2.0 client-credentials token endpoint at auth.cafex.com/authserver/token, both confirmed by anonymous probe
    — but ships no OpenAPI, AsyncAPI, GraphQL SDL, MCP manifest or agent card anywhere; the contract exists only as prose
    in a Freshdesk help-center article.
  evidence:
  - url: https://app.cafex.com/audit-search-rest/search
    status: 400
  - url: https://auth.cafex.com/authserver/token
    status: 400
  - url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
    status: 200
  - url: https://app.cafex.com/audit-search-rest/openapi.json
    status: 404
  - url: https://auth.cafex.com/.well-known/openid-configuration
    status: 404
  checked: '2026-08-08'