CafeX Communications

aid: cafex-communications
name: CafeX Communications
description: CafeX Communications, Inc. is a US-headquartered software company (founded 2013) that builds a low-code platform
  for developing intelligent applications and agentic systems for regulated industries — banking, insurance, healthcare and
  government. The current CafeX AI platform is delivered as a multi-tenant SaaS at app.cafex.com and is organised into App
  Studio (App Builder, Flow Builder, Rule Builder, Data Tables and API Lab), Data Studio (Data AI, Data Gateway, Data Visualizer)
  and Agent Studio (Agent Builder, LM Insights). CafeX began life as a WebRTC and embedded-communications vendor (Fusion Client,
  Live Assist, CafeX Meetings, later the Challo collaboration workspace) and has since repositioned around AI workflow and
  process automation. Its one publicly documented, publicly callable API is the CafeX Audit Events API, a tenant-scoped REST
  search endpoint for audit event data secured with OAuth 2.0 client credentials.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  probe_state: unreadable
  source:
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://cafex.ai/asset/svg/logo/dark/lockup-wide.svg
url: https://raw.githubusercontent.com/api-evangelist/cafex-communications/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
x-secondary-market-listing: https://forgeglobal.com/cafex-communications_stock/
specificationVersion: '0.23'
created: '2026-08-08'
modified: '2026-08-08'
tags:
- Company
- Low-Code
- Workflow Automation
- AI Agents
- Audit and Compliance
- Collaboration
- Enterprise Software
- Regulated Industries
- Process Automation
tags_raw:
- Company
- Low-Code
- Workflow Automation
- Agentic AI
- Audit and Compliance
- Collaboration
- Enterprise Software
- Regulated Industries
- Process Automation
- Workflow-Automation
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Deprecation
  url: lifecycle/cafex-communications-lifecycle.yml
- type: Hosts
  url: hosts/cafex-communications-hosts.yml
- type: Vendors
  url: vendors/cafex-communications-vendors.yml
- type: SDKs
  url: packages/cafex-communications-packages.yml
- type: DomainSecurity
  url: security/cafex-communications-domain-security.yml
- type: Website
  url: https://cafex.ai/
- type: Documentation
  url: https://support.cafex.com/support/solutions
- type: APIReference
  url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
- type: GettingStarted
  url: https://support.cafex.com/support/solutions/articles/73000646926-building-your-first-app
- type: Support
  url: https://support.cafex.com/support/home
- type: Blog
  url: https://cafex.ai/blog
- type: GitHubOrganization
  url: https://github.com/cafexcomms
- type: Login
  url: https://app.cafex.com/
- type: TermsOfService
  url: https://cafex.ai/terms-conditions
- type: PrivacyPolicy
  url: https://privacy.cafex.ai/
- type: StatusPage
  url: https://status.cafex.ai/
- type: TrustCenter
  url: security/cafex-communications-trust-center.yml
- type: Compliance
  url: https://trust.cafex.ai/
- type: Authentication
  url: authentication/cafex-communications-authentication.yml
- type: Conventions
  url: conventions/cafex-communications-conventions.yml
- type: Lifecycle
  url: lifecycle/cafex-communications-lifecycle.yml
- type: Conformance
  url: conformance/cafex-communications-conformance.yml
- type: Packages
  url: packages/cafex-communications-packages.yml
apis:
- aid: cafex-communications:audit-events
  name: CafeX Audit Events API
  description: The CafeX Audit Events API allows the retrieval of audit event data for CafeX tenants. Events can be filtered
    by a required time range and by optional service, event type, action, user, app, workspace, conference session, message,
    change and secondary-attribute filters, and are returned as a paged array of event objects with a continuation token.
    Access is secured with an OAuth 2.0 client-credentials bearer token issued by the CafeX authorization server; tokens are
    valid for 8 hours and events are retained for a maximum of one year.
  humanURL: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  baseURL: https://app.cafex.com/audit-search-rest
  tags:
  - Audit
  - Logging
  - Compliance
  - Search
  properties:
  - type: Documentation
    url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  - type: APIReference
    url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
  - type: Authentication
    url: authentication/cafex-communications-authentication.yml
  - type: Conventions
    url: conventions/cafex-communications-conventions.yml
x-enrichment:
  date: '2026-10-20'
  status: nochange
  artifacts_added: 0
  pass: local-v5
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: CafeX documents its one public API (the Audit Events search API at app.cafex.com/audit-search-rest) only as prose
    in a Freshdesk help-center article, with no OpenAPI, AsyncAPI, GraphQL, llms.txt or agent card on any of its hosts, and
    the docs generator found no reference-shaped page to build a contract from.
  evidence:
  - url: https://support.cafex.com/support/solutions/articles/73000645442-accessing-audit-information-programmatically
    status: 200
  - url: https://support.cafex.com/mcp
    status: 401
  - url: https://status.cafex.ai/
    status: 200
  checked: '2026-10-20'