Cafex Communications Trust Center

generated: '2026-08-08'
method: searched
probe: true
url: https://trust.cafex.ai/
aliases:
- https://trust.cafex.com/
platform: Vanta Trust Center
platform_note: >-
  The trust center is a Vanta-hosted, client-rendered single-page app (assets.vanta.com,
  data-slugid mksnhe97jw17qxrzg8553). Its certification list is not present in the served HTML, so
  the certifications below are taken from CafeX's own published security datasheet and the
  compliance badges rendered on cafex.ai — not inferred from the trust center shell.
certifications:
- name: ISO 27001
  source: https://cafex.ai/asset/svg/iso-27001.svg
  also: https://support.cafex.com/support/solutions/articles/73000179994-cafex-security-datasheet
- name: SOC 2
  source: https://cafex.ai/asset/svg/soc-2.svg
- name: ISO 42001
  source: https://cafex.ai/asset/svg/iso-42001.svg
  note: AI management system standard
regulatory_posture:
- name: HIPAA
  statement: Executes Business Associate Agreements (BAA) with covered entities.
- name: GDPR / UK data protection
  statement: Registered with the UK Information Commissioner's Office (ICO).
- name: EU-U.S. Data Privacy Framework
  statement: Complies with the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF.
security_practices:
  hosting: Amazon Web Services (AWS)
  encryption_in_transit: Industry best-practice protocols between users and CafeX servers.
  encryption_at_rest: >-
    Encrypted at rest on AWS, with runtime field-level encryption, dual key management and
    tenant-specific keys.
  penetration_testing: Third-party penetration testing experts engaged.
  vulnerability_scanning: Regular dynamic vulnerability scanning plus static code analysis of source repositories.
  identity: SSO and MFA supported; tenants can enforce their own MFA policies.
contacts:
  compliance: compliance@cafex.com
documents:
- name: CafeX Security Datasheet
  url: https://support.cafex.com/support/solutions/articles/73000179994-cafex-security-datasheet
  access: public
evidence:
- source: https://trust.cafex.ai/
  http_status: 200
  keywords:
  - trust center
  - security
  - privacy
  - compliance
- source: https://support.cafex.com/support/solutions/articles/73000179994-cafex-security-datasheet
  http_status: 200
  keywords:
  - iso 27001
  - hipaa
  - gdpr
  - data privacy framework
- source: https://cafex.ai/
  http_status: 200
  keywords:
  - iso-27001
  - soc-2
  - iso-42001
x-evidence:
  fetched: '2026-08-08'
  control_probe:
    url: https://bogus-control-xyz.cafex.ai/
    result: NXDOMAIN
    note: no wildcard DNS, so trust.cafex.ai resolving is a real host and not a catch-all