Applications › Help Desk & Customer Support › FreeScout
FreeScout
A self-hosted reference app in Help Desk & Customer Support. https://github.com/freescout-help-desk/freescout
0 observed · 12 declared. Read from: dependency manifest, integrations page.
Integrations
| Provider | Evidence | Capability |
|---|---|---|
| Extra Security Module (reCAPTCHA) | declared lists Extra Security Module (reCAPTCHA) as an integration source | Bot Protection & CAPTCHA |
| Facebook Integration Module | declared lists Facebook Integration Module as an integration source | WhatsApp & OTT Messaging |
| Jira Integration Module | declared lists Jira Integration Module as an integration source | Software Product Engineering Management |
| Slack Integration Module | declared lists Slack Integration Module as an integration source | Internal Communications Management |
| SMS notifications via MessageBird | declared lists SMS notifications via MessageBird as an integration source | Internal Communications Management |
| SMS Tickets Module (Twilio) | declared lists SMS Tickets Module (Twilio) as an integration source | SMS |
| Social Login Module (Azure) | declared lists Social Login Module (Azure) as an integration source | Tenant Identity Federation |
| Social Login Module (Google) | declared lists Social Login Module (Google) as an integration source | Tenant Identity Federation |
| Telegram Integration Module | declared lists Telegram Integration Module as an integration source | WhatsApp & OTT Messaging |
| Twitter Integration Module | declared lists Twitter Integration Module as an integration source | WhatsApp & OTT Messaging |
| WhatsApp Integration Module | declared lists WhatsApp Integration Module as an integration source | WhatsApp & OTT Messaging |
| WooCommerce Integration Module | declared lists WooCommerce Integration Module as an integration source | Payment Processing Management |
Capabilities it touches
- SMS domain · AE-150.20.10 · API Evangelist extension: SMS Tickets Module (Twilio)
- Software Product Engineering Management domain · BC-4200 · Turbo EA: Jira Integration Module
- WhatsApp & OTT Messaging domain · AE-150.20.20 · API Evangelist extension: Facebook Integration Module, Telegram Integration Module, Twitter Integration Module, WhatsApp Integration Module
- Bot Protection & CAPTCHA common · AE-160.70 · API Evangelist extension: Extra Security Module (reCAPTCHA)
- Internal Communications Management common · BC-850.10 · Turbo EA: Slack Integration Module, SMS notifications via MessageBird
- Payment Processing Management common · BC-1340.20 · Turbo EA: WooCommerce Integration Module
- Tenant Identity Federation common · BC-4230.50 · Turbo EA: Social Login Module (Azure), Social Login Module (Google)
Providers in the catalog
| Provider | Kin Score | MCP |
|---|---|---|
| Extra Security Module (reCAPTCHA) | 48.1 developing | none found |
| Facebook Integration Module | 42.7 developing | none found |
| Jira Integration Module | 81.6 exemplar | verified |
| Slack Integration Module | 73.2 exemplar | verified |
| SMS notifications via MessageBird | 48.6 developing | verified |
| SMS Tickets Module (Twilio) | 93.2 exemplar | verified |
| Social Login Module (Azure) | 60.0 strong | none found |
| Social Login Module (Google) | 36.8 thin | none found |
| Telegram Integration Module | 38.0 thin | none found |
| Twitter Integration Module | 73.0 exemplar | verified |
| WhatsApp Integration Module | 55.4 strong | none found |
| WooCommerce Integration Module | 53.4 developing | verified |
observed ships in the app's code or build.
declared named by the app itself.
Blueprint by API Evangelist, CC BY-NC-SA 4.0. Turbo EA capabilities: CC BY 4.0 (notice).