Debitura Tasks API

openapi: 3.2.0
info:
  title: Debitura Customer Tasks API
  description: 'Welcome to the Debitura Customer API, your gateway to seamlessly integrating your debt collection workflow with our platform. Debitura connects customers with trusted debt collection firms specializing in pre-legal debt recovery. With this API, you can easily upload cases, track their status, and manage your debt collection process efficiently. For any support or inquiries, please reach out to us at contact@debitura.com. To setup an API key, log into your Debitura account and go here: https://app.debitura.com/CreditorApiKey


    📖 Full documentation, guides, and integration walkthroughs: https://docs.debitura.com/clients


    NOTE: if you''re representing a platform and want to provide this feature for your customers, you need a different API. Please contact us.'
  contact:
    name: Debitura Support
    url: https://www.debitura.com/integration/debt-collection-api
    email: contact@debitura.com
  version: v1
servers:
- url: https://customer-api.debitura.com
  description: Production
security:
- ApiKey: []
- Bearer: []
tags:
- name: Tasks
  description: Tasks
paths:
  /tasks:
    get:
      tags:
      - Tasks
      summary: List your open tasks
      description: 'Returns a paginated, account-wide list of every task (action-item) your account currently has — across ALL cases, not just one. Use GET /cases/{id}/tasks instead to scope this to a single case.


        **What is a task?**

        A task is something the platform needs YOU to do before a case can proceed — e.g. reply to a chat message, sign a contract, or assign a bank account for payouts. Tasks auto-resolve when the underlying condition clears (for example, once you reply to the case''s chat, the ReplyToChat task disappears on its own) — this is a live work queue, not an append-only log. Poll it, don''t assume a task you''ve seen before is still open.


        **Every task has a solutionUrl** — an absolute link, identical to the one used inside the Creditor app itself, that a human can open to resolve the task in one click, no matter the task type.


        **Some tasks also have an `action`** — a machine-readable hint pointing at the exact existing API call that resolves the task directly, with no human required. Today that''s the chat-driven cluster (ReplyToChat, ClientInputRequired, MoreInfoNeeded) — post a message via POST /cases/{caseId}/chats and the task resolves itself once the case leaves its needs-info state. Tasks without an action are `action: null` — resolve those via solutionUrl.


        **Filtering:**

        - status (default: Open) — Open or Solved

        - type (repeatable, e.g. ?type=ReplyToChat&type=SignContract) — restrict to specific task types


        **Pagination:**

        - Page (default: 1), PageSize (default: 10, max: 100)'
      parameters:
      - name: status
        in: query
        schema:
          type: string
          default: Open
      - name: type
        in: query
        schema:
          type: array
          items:
            type: string
      - name: Page
        in: query
        schema:
          type: integer
          format: int32
          default: 1
      - name: PageSize
        in: query
        schema:
          type: integer
          format: int32
          default: 10
      responses:
        '200':
          description: Tasks returned
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskListDto'
            application/json:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskListDto'
            text/json:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskListDto'
        '400':
          description: Invalid status, type, or pagination parameters
          content:
            text/plain:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto'
            application/json:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto'
            text/json:
              schema:
                $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto'
components:
  schemas:
    Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskActionDto:
      type: object
      properties:
        method:
          type:
          - string
          - 'null'
          description: HTTP method to use, e.g. `"POST"`.
        path:
          type:
          - string
          - 'null'
          description: 'Path template for the resolving call, e.g. `"/cases/{caseId}/chats"`.

            Relative to the API''s base URL.'
      additionalProperties: false
      description: "A machine-readable hint pointing at the existing API call that resolves a task, e.g.\n`{ \"method\": \"POST\", \"path\": \"/cases/{caseId}/chats\" }` for a chat-driven task.\n            \nPath uses the same `{param}` placeholder style as this API's own\ndocumented routes — substitute in the real IDs before calling."
    Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto:
      type: object
      properties:
        id:
          type: string
          description: The task's unique ID.
          format: uuid
        type:
          type:
          - string
          - 'null'
          description: 'Stable string code for the task type (e.g. `"ReplyToChat"`). This is the public,

            additive-safe contract — it does NOT track the internal integer enum used in storage.'
        typeLabel:
          type:
          - string
          - 'null'
          description: Human-readable label for Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto.Type (e.g. "Reply to chat").
        title:
          type:
          - string
          - 'null'
          description: Short task title, as shown in the Creditor app.
        description:
          type:
          - string
          - 'null'
          description: Optional longer description of what the task requires.
        status:
          type:
          - string
          - 'null'
          description: Either `"Open"` or `"Solved"`.
        caseId:
          type:
          - string
          - 'null'
          description: 'The case (collection case / invoice) this task belongs to, when applicable.

            Null for account-level tasks not tied to a single case (e.g. SignContract, AssignBankAccount).'
          format: uuid
        caseReference:
          type:
          - string
          - 'null'
          description: Your reference for Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto.CaseId, if any.
        leadId:
          type:
          - string
          - 'null'
          description: The lead this task belongs to (e.g. SelectQuoteWinner), if applicable.
          format: uuid
        deadline:
          type:
          - string
          - 'null'
          description: When this task is due, if a deadline is set.
          format: date-time
        dateCreated:
          type: string
          description: When the task was created.
          format: date-time
        dateSolved:
          type:
          - string
          - 'null'
          description: When the task was resolved, if it has been.
          format: date-time
        solutionUrl:
          type:
          - string
          - 'null'
          description: 'Absolute URL — identical to the one the Creditor app itself links to — where a human can

            resolve this task. Always present, regardless of whether Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto.Action is populated.'
        action:
          $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskActionDto'
      additionalProperties: false
      description: "A creditor-facing action item (\"task\") — something the platform needs the client to do\nbefore a case can proceed (e.g. reply to a chat, sign a contract, assign a bank account).\n            \nEvery task carries a Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto.SolutionUrl — an absolute link identical to the one used\ninside the Creditor app — so a human can resolve any task in one click, even task types that\nare not yet directly API-actionable. Tasks that ARE directly API-actionable additionally carry\na non-null Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto.Action pointing at the exact API call that resolves them."
    Debitura.Web.ExternalApi.Contracts.V1.Cases.BusinessErrorApiDTO:
      type: object
      properties:
        type:
          type:
          - string
          - 'null'
          description: The type of business error (e.g., "MissingDebtCollectionContract", "MissingPowerOfAttorney", "NoPartnerAvailable").
        message:
          type:
          - string
          - 'null'
          description: A human-readable description of the error.
        solutionUrl:
          type:
          - string
          - 'null'
          description: "A URL where the user can resolve this <i>specific</i> error (e.g., sign a contract).\n            \n\nPartners who want a <b>single URL</b> that walks the user through every pending\nsigning in one chain — instead of forwarding one URL per\n`BusinessErrorApiDTO` — should use\nDebitura.Web.ExternalApi.Contracts.V1.Cases.BusinessErrorResponseApiDTO.SigningHandoff's `CombinedSigningUrl`.\nThe two are complementary: `SolutionUrl` is granular per-error;\n`CombinedSigningUrl` is the chain-walking alternative for signing-related errors."
      additionalProperties: false
      description: Represents a business error in the API response.
    Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto:
      type: object
      properties:
        error:
          type:
          - string
          - 'null'
          description: Short human-readable error label (legacy field — preserved for backward compatibility).
        message:
          type:
          - string
          - 'null'
          description: Human-readable error description (legacy field — preserved for backward compatibility).
        businessErrors:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Cases.BusinessErrorApiDTO'
          description: Canonical structured error array. Consumers should migrate to reading this field.
      additionalProperties: false
      description: "Generic structured error response for API endpoints.\n            \nDual-write design: existing fields (Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto.Error / Debitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto.Message etc.)\nare preserved for backward compatibility alongside the canonical\nDebitura.Web.ExternalApi.Contracts.V1.Errors.ApiErrorResponseDto.BusinessErrors array, allowing consumers to migrate at their own pace."
    Debitura.Domain.Model.Base.PageData:
      type: object
      properties:
        totalResults:
          type: integer
          format: int32
        pageSize:
          type: integer
          format: int32
        currentPage:
          type: integer
          format: int32
        responseCount:
          type: integer
          format: int32
        totalPages:
          type: integer
          format: int32
          readOnly: true
      additionalProperties: false
    Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskListDto:
      required:
      - page
      type: object
      properties:
        page:
          $ref: '#/components/schemas/Debitura.Domain.Model.Base.PageData'
        tasks:
          type:
          - array
          - 'null'
          items:
            $ref: '#/components/schemas/Debitura.Web.ExternalApi.Contracts.V1.Tasks.TaskDto'
      additionalProperties: false
      description: Paged list of tasks, returned by `GET /tasks`.
  securitySchemes:
    ApiKey:
      type: apiKey
      description: This is for clients who manage their own account. They can get the API key in the platform and set it as the 'XApiKey' in the header.
      name: XApiKey
      in: header
    Bearer:
      type: http
      description: This is for referral partners, who are sending in clients to the platform. They get the bearer token from the referral partner Api and can be inserted here.
      scheme: bearer
      bearerFormat: JWT
externalDocs:
  description: Debitura developer documentation
  url: https://docs.debitura.com