Aiven Ticket_[deprecated] API

The Ticket_[deprecated] API from Aiven — 3 operation(s) for ticket_[deprecated].

Documentation

Specifications

Schemas & Data

Other Resources

OpenAPI Specification

aiven-ticket-deprecated-api-openapi.yml Raw ↑
openapi: 3.0.1
info:
  contact:
    email: support@aiven.io
    name: Aiven support team
    url: https://aiven.io/support-services
  title: Aiven API Documentation Account Ticket_[deprecated] API
  version: v1
  x-logo:
    altText: Aiven logo
    backgroundColor: '#fafafa'
    href: https://api.aiven.io/doc
    url: https://aiven.io/assets/img/aiven-logo.png
  description: "# Introduction\n\n[Direct link to openapi.json](https://api.aiven.io/doc/openapi.json) for use with external tools\n\n[Aiven](https://aiven.io) is a modern fully-managed open source data platform for streaming, storing, and analyzing data on any public cloud. On Aiven Platform, you can operate your data infrastructure with a few devops tools: [Aiven Console](https://console.aiven.io/), [Aiven Terraform Provider](https://aiven.io/docs/tools/terraform), [Aiven CLI](https://github.com/aiven/aiven-client), and [Aiven Operator for Kubernetes](https://github.com/aiven/aiven-operator). All of them are built on an open secure powerful REST API for integration with custom tooling.\n\nThe Aiven [REST](http://en.wikipedia.org/wiki/Representational_State_Transfer) API\nprovides programmatic access to Aiven.io services. To call the Aiven API, you can use either CLI tools (for example, `cURL` or [Aiven CLI client](https://aiven.io/docs/tools/cli)) or GUI tools, such as the [Aiven public API Postman collection](https://www.postman.com/aiven-apis).\n\nThis Aiven API documentation will help you operate your Aiven organization, projects, or services programmatically by integrating your applications and processes with Aiven.\n\n# Description\n\nAiven's APIs ([Application Programming Interfaces](https://en.wikipedia.org/wiki/API)) power its platform for data management. Aiven has a number of REST APIs that can help you build strong and robust data infrastructure for your applications.\n\nThe Aiven API is organized around core resources. Each core resource has multiple endpoints, which can be interacted with using different HTTP methods.\n\n## Core resources\n\n### Platform APIs\n\n<dl>\n  <dt>Account</dt>\n  <dd>Operations on the organization level related to accounts, projects, teams, users, invites, billing groups, payment methods, credit cards, authentication methods, and more </dd>\n  <dt>User</dt>\n  <dd>Operations related to users and users' profiles, access, authentication, authorization, user management, and more</dd>\n  <dt>Project</dt>\n  <dd>General operations on projects related to users, VPCs, invitations, alerts, peering connections, and more</dd>\n  <dt>BillingGroup</dt>\n  <dd>Operation on invoices, billing groups' credits and events </dd>\n  <dt>Support ticket</dt>\n  <dd>Operations on support tickets: listing, creating, looping users in</dd>\n</dl>\n\n### Services APIs\n\n<dl>\n  <dt>Service</dt>\n  <dd>All general (non-service-specific) operations on the service level: service creation, termination, configuration, updates, information retrieval, reset, and more</dd>\n  <dt>Service Integrations</dt>\n  <dd>Operations related to integrating services and managing service integrations</dd>\n  <dt>Service: ClickHouse</dt>\n  <dd>ClickHouse-specific operations on queries and databases </dd>\n  <dt>Service: Flink</dt>\n  <dd>Operations on Flink queries, jobs, and applications</dd>\n  <dt>Service: Kafka</dt>\n  <dd>Kafka and Kafka Connect specific operations on connectors, ACL entries, quotas, topics, topic messages, schema registry, and more</dd>\n  <dt>Service: Kafka MirrorMaker</dt>\n  <dd>Operations on replication flows</dd>\n  <dt>Service: MySQL</dt>\n  <dd>Fetching service query statistics</dd>\n  <dt>Service: OpenSearch</dt>\n  <dd>Operations on ACL configuration, security administration and configuration</dd>\n  <dt>Service: PostgreSQL</dt>\n  <dd>Operations on extensions, service query statistics, and connection pools</dd>\n</dl>\n\n# Requests\n\nThere are multiple ways you can interact with the Aiven API over HTTP. You can access it by sending requests from a client (for example, a web browser) to the Aiven's server. In this API reference, you'll find code examples of how to do that using `cURL` and a few different client libraries (programming languages).\n\nTo send an API request, you need to specify the following:\n\n* HTTP method\n* Path\n* Request headers\n\n  Typically, `content-type` needs to be set to `application/json`: `content-type: application/json`. There are a few exceptions though.\n\n* Path, query, or body parameters (either required or optional).\n\n```bash\ncurl --request POST \\\n  --url https://api.aiven.io/v1/project/{project}/vpcs \\\n  --header 'Authorization: aivenv1 REPLACE_BEARER_TOKEN' \\\n  --header 'content-type: application/json' \\\n  --data\n     '{\n        \"cloud_name\": \"string\",\n        \"network_cidr\": \"string\",\n        \"peering_connections\": [\n          {\n            \"peer_azure_app_id\": \"string\",\n            \"peer_azure_tenant_id\": \"string\",\n            \"peer_cloud_account\": \"string\",\n            \"peer_region\": \"string\",\n            \"peer_resource_group\": \"string\",\n            \"peer_vpc\": \"string\",\n            \"user_peer_network_cidrs\": [\n              \"string\"\n            ]\n          }\n        ]\n      }'\n```\n\n# Responses\n\nUpon receiving and processing a request, the Aiven API returns the response status code, response headers, and a response body in the `JSON` format. Response bodies include different properties, which can be either required or optional, for example, the ``message`` property, which is an optional human-readable information on the result of the action (deleted, created, or updated).\n\n```json\n{\n    \"cloud_name\": \"string\",\n    \"create_time\": \"string\",\n    \"message\": \"string\",\n    \"network_cidr\": \"string\",\n    \"peering_connections\": [\n        { ... }\n    ],\n    \"pending_build_only_peering_connections\": \"string\",\n    \"project_vpc_id\": \"string\",\n    \"state\": \"ACTIVE\",\n    \"update_time\": \"string\"\n}\n```\n\n## Successful responses\n\nA successful API response returns an HTTP result code between 200 and 299.\n\nExample of the ``created`` response\n\n```json\n  {\n      \"service\": {\n          \"service_name\": \"foobar\",\n          ...\n      }\n  }\n```\n\n## Failed responses\n\nA failed API response returns a HTTP code greater or equal to 400. Additionally, the response may return a list of errors in the response body as JSON, for example\n\n```json\n{\n  \"errors\": [\n    {\n      \"error_code\": \"authentication_failed\",\n      \"message\": \"Authentication failed\",\n      \"status\": 403,\n      \"metadata\": {\n        ...\n      }\n    }\n  ],\n  \"message\": \"Authentication failed\"\n}\n```\n\n> For information on errors' properties and error codes, check [Errors](/doc/openapi/openapi-description#errors).\n\n# Get started\n\nCheck out how to start using the Aiven API either in [API quick start](https://aiven.io/docs/tools/api#api-quickstart) or [Your first API call](https://aiven.io/blog/your-first-aiven-api-call).\n\n## Authentication\n\n<!-- ReDoc-Inject: <security-definitions> -->\n\n# Errors\n\nWhen working with the Aiven API, you may encounter different error responses when you attempt to perform operations that can fail. For example, trying to enable writes for a database that has been powered off would lead to the following error response:\n\n```json\n{\n  \"errors\": [\n    {\n      \"error_code\": \"not_powered\",\n      \"message\": \"Database not powered on\",\n      \"status\": 409\n    }\n  ],\n  \"message\": \"Database not powered on\"\n}\n```\n\n## Check a response for errors\n\nIf a request fails with a HTTP code greater or equal to 400, it returns a list of errors in the response body as JSON. `errors` objects are embedded in the failed API responses.\n\n```json\n{\n  \"errors\": [\n    {\n      \"error_code\": \"account_not_found\",\n      \"message\": \"Account does not exist\",\n      \"status\": 404\n    }\n  ],\n  \"message\": \"Account does not exist\"\n}\n```\n\n## Errors' properties\n\nIn an API response, one or more errors may be included in the ``errors`` array of objects. Each error object may contain a few properties:\n\n* ``status`` (required) is an HTTP error code, which can be used to programmatically identify the error type.\n\n  * ``200`` <= ``status``< ``300`` means a successful request.\n  * ``300`` <= ``status`` <= ``500`` means a failed request.\n\n  ``errors`` can have the following HTTPS status codes:\n\n  * 200 - OK\n  * 201 - Created\n  * 400 - Bad Request\n  * 401 - Unauthorized\n  * 403 - Forbidden\n  * 404 - Not found\n  * 405 - Method Not Allowed\n  * 409 - Conflict\n  * 500 - Internal Server Error\n\n* ``message`` (required) is human-readable information on the error.\n* ``error_code`` is a machine-readable information on the error (see [Error codes](/doc/openapi/openapi-description#error-codes)).\n\n## Error codes\n\nMachine-readable ``error_code`` fields are progressively added to Aiven endpoints to allow you to identify different failure cases programmatically. Currently, the supported values are the following:\n\n- `account_already_exists`\n- `account_already_has_organization`\n- `account_and_project_do_not_match`\n- `account_and_project_must_belong_same_tenant`\n- `account_cannot_be_own_ancestor`\n- `account_must_have_enabled_authentication_method`\n- `account_not_found`\n- `account_team_not_found`\n- `account_unit_cannot_create_for_personal_tier`\n- `account_unit_cannot_have_billing_group`\n- `account_with_child_accounts_cannot_be_deleted`\n- `account_with_projects_cannot_be_deleted`\n- `action_forbidden_for_application_users`\n- `action_forbidden_for_managed_users`\n- `action_forbidden_for_marketplace_users`\n- `action_forbidden_for_scim_users`\n- `action_forbidden_for_timescale_users`\n- `action_forbidden_missing_governance_usergroup`\n- `action_forbidden_on_application_users`\n- `action_forbidden_on_topic_request`\n- `action_forbidden_on_unmanaged_users`\n- `acu_billing_not_allowed`\n- `address_already_belongs_to_organization`\n- `address_in_use`\n- `address_not_found`\n- `api_client_ip_allowlist_blocks_caller`\n- `approval_forbidden_on_topic_request`\n- `approval_missing_on_request`\n- `auth_token_max_age_too_low`\n- `authentication_method_disable_current_not_allowed`\n- `authentication_method_does_not_allow_auto_join_user_group`\n- `authentication_method_limit_reached`\n- `authentication_method_not_found`\n- `backup_failed`\n- `bad_request`\n- `billing_address_not_found`\n- `billing_customer_id_not_found`\n- `billing_group_not_found`\n- `billing_group_organization_active_trial`\n- `billing_group_owning_account_must_be_organization`\n- `billing_metronome_support_contract_not_found`\n- `ca_version_not_in_sequence`\n- `cannot_delete_active_managed_users`\n- `cannot_delete_users_with_organizations_memberships`\n- `cannot_move_project_not_assigned_to_organization`\n- `cannot_remove_managed_users_from_organization`\n- `cannot_set_groups_managed_by_scim_as_auto_join_group`\n- `client_ip_address_policy_violation`\n- `credit_card_not_found`\n- `credit_memo_not_found`\n- `custom_cloud_environment_cloud_not_supported`\n- `custom_cloud_environment_internal`\n- `custom_cloud_environment_invalid_iam_role_arn`\n- `custom_cloud_environment_missing_configuration`\n- `custom_cloud_environment_not_found`\n- `custom_cloud_environment_region_not_supported`\n- `database_not_found`\n- `decline_forbidden_on_topic_request`\n- `deleting_forbidden_on_governance_request`\n- `deleting_forbidden_on_topic_request`\n- `discount_not_found`\n- `feature_not_enabled`\n- `free_plans_in_high_demand_and_unavailable`\n- `free_tier_restricted`\n- `free_trial_extensions_not_available`\n- `free_trial_max_extended`\n- `free_trial_not_active`\n- `free_trial_not_available`\n- `governance_access_no_permission_on_project`\n- `governance_access_not_found`\n- `governance_configuration_already_exists`\n- `governance_configuration_not_found`\n- `governance_group_not_found`\n- `governance_invalid_service_type`\n- `governance_request_already_in_progress`\n- `governance_request_deleted`\n- `idp_no_domains_linked`\n- `index_close_failed`\n- `index_not_found`\n- `internal_server_error`\n- `invalid_backup_configuration`\n- `invalid_cmk_id`\n- `invalid_currency_code`\n- `invalid_date_format`\n- `invalid_email_format`\n- `invalid_governance_group_provided`\n- `invalid_kafka_topic_request_type`\n- `invalid_os_migration_command`\n- `invalid_owner_user_group`\n- `invalid_private_access_settings`\n- `invalid_scim_user_state_update`\n- `invalid_service_type`\n- `invalid_vcs_type`\n- `invitation_expired`\n- `invitation_not_found`\n- `invoice_lines_not_supported`\n- `invoice_not_found`\n- `ip_address_not_present`\n- `ip_address_not_valid`\n- `kafka_acl_not_supported`\n- `kafka_console_governance_enabled`\n- `kafka_governance_not_available`\n- `kafka_governance_not_enabled`\n- `kafka_governance_policy_incomplete`\n- `kafka_partition_reassignment_in_progress`\n- `kafka_policy_violation`\n- `kafka_service_unavailable`\n- `kafka_terraform_governance_enabled`\n- `kafka_topic_already_exists`\n- `kafka_topic_invalid_config`\n- `kafka_topic_not_found`\n- `kafka_topic_not_synchronized`\n- `kafka_topic_queued_for_deletion`\n- `kafka_topic_reserved`\n- `marketplace_aws_customer_or_product_details_not_found`\n- `marketplace_subscription_already_linked_to_organization`\n- `marketplace_subscription_link_expired`\n- `marketplace_subscription_no_access`\n- `metadata_validation_failed`\n- `mfa_required_by_organization`\n- `mp_account_with_active_subscription_deleted`\n- `mp_account_with_commitment_deleted`\n- `mp_account_with_support_contract_deleted`\n- `mp_subscription_not_found`\n- `nested_account_cannot_have_authentication_method`\n- `nested_account_cannot_have_user_groups`\n- `new_subnet_id_required`\n- `no_failed_os_migration`\n- `node_prune_version_not_updated`\n- `not_powered`\n- `opensearch_delete_system_index`\n- `opensearch_internal_server_error`\n- `opensearch_service_unavailable`\n- `opensearch_too_many_requests`\n- `optimization_failed`\n- `optimization_not_found`\n- `organization_aiven_enterprise_contract_denied`\n- `organization_aiven_enterprise_contract_feature_denied`\n- `organization_aiven_enterprise_denied`\n- `organization_aiven_enterprise_organization_required`\n- `organization_cannot_exist_without_root_account`\n- `organization_domain_already_linked`\n- `organization_domain_not_found`\n- `organization_domain_not_root`\n- `organization_domain_verification_failed`\n- `organization_has_active_addresses`\n- `organization_has_active_payment_methods`\n- `organization_kafka_topics_invalid_filters`\n- `organization_mismatch`\n- `organization_must_have_one_super_admin`\n- `organization_not_found`\n- `organization_pending_support_contract_already_exists`\n- `organization_support_contract_tier_not_supported`\n- `organization_tier_downgrade_not_allowed`\n- `organization_user_not_found`\n- `orphaned_project_not_allowed`\n- `parent_account_cannot_be_own_ancestor`\n- `parent_account_not_found`\n- `parent_account_tenant_invalid`\n- `parent_account_too_deep`\n- `payment_method_not_found`\n- `permission_denied`\n- `pg_editor_readonly_violation`\n- `pg_pool_already_exists`\n- `pg_pool_invalid_database`\n- `pg_pool_invalid_name`\n- `pg_pool_not_found`\n- `pg_pool_not_supported`\n- `pg_pool_pinned_pools_not_enabled`\n- `pg_pool_requires_pinned_pools`\n- `pg_pool_too_big`\n- `pg_pool_too_many`\n- `pg_publication_not_found`\n- `pg_replication_slot_not_found`\n- `pg_scram_not_allowed`\n- `project_account_not_active`\n- `project_already_exists`\n- `project_belongs_to_account_billing_group_must_use_api`\n- `project_does_not_exist`\n- `project_has_no_such_user`\n- `project_limitation_not_found`\n- `project_move_invalid`\n- `project_move_organizations_internal_config_not_match`\n- `project_not_found`\n- `project_without_billing_group_must_be_assigned_from_account`\n- `query_validation_failed`\n- `replication_already_exists`\n- `replication_config_invalid`\n- `replication_not_found`\n- `replication_service_not_found`\n- `repository_not_found`\n- `request_already_exists`\n- `request_forbidden`\n- `request_not_found`\n- `request_operation_already_exists`\n- `request_operation_not_found`\n- `resource_managed_by_governance`\n- `resource_managed_by_scim`\n- `resource_not_managed_by_scim`\n- `retired_api_endpoint`\n- `root_account_required`\n- `same_organization_required`\n- `schema_insights_failed`\n- `service_acl_not_found`\n- `service_acl_too_many`\n- `service_does_not_exist`\n- `service_governance_not_enabled`\n- `service_integration_endpoint_not_found`\n- `service_integration_not_found`\n- `service_integration_project_mismatch_source_destination`\n- `service_is_upgrade_pipeline_source`\n- `service_logs_backend_timeout`\n- `service_logs_backend_unavailable`\n- `service_maintenance_required`\n- `service_not_found`\n- `service_type_not_allowed`\n- `service_type_version_pin_locked`\n- `shipping_address_not_found`\n- `signup_welcome_invalid_key`\n- `snapshot_creation_failed`\n- `snapshot_deletion_failed`\n- `snapshot_not_found`\n- `snapshot_restoration_failed`\n- `stripe_customer_owning_account_must_be_organization`\n- `support_contract_and_account_must_be_in_same_organization`\n- `support_contract_earliest_cancellation_date_later_than_end_date`\n- `support_contract_must_have_billing_group`\n- `support_contract_null_tier`\n- `team_limit_exceeded`\n- `team_names_must_be_unique`\n- `tenant_mismatch`\n- `topic_not_found`\n- `unable_to_parse_query`\n- `unit_cannot_be_moved_out_of_organization`\n- `unknown_user_sso_login_attempt`\n- `unsupported_resource_type`\n- `upgrade_pipeline_no_nodes`\n- `upgrade_pipeline_no_validation`\n- `upgrade_pipeline_not_enabled_for_project`\n- `upgrade_pipeline_service_not_destination`\n- `upgrade_pipeline_service_not_found`\n- `upgrade_step_destination_already_has_source`\n- `upgrade_step_destination_service_not_found`\n- `upgrade_step_exceeds_max_chain_length`\n- `upgrade_step_not_found`\n- `upgrade_step_service_type_mismatch`\n- `upgrade_step_source_service_not_found`\n- `upgrade_step_unsupported_service_type`\n- `upgrade_step_validation_not_possible_due_to_service_state`\n- `upgrade_step_would_create_cycle`\n- `upgrade_validation_already_exists`\n- `user_already_in_organization`\n- `user_already_invited_to_organization`\n- `user_cant_login`\n- `user_config_2fa_otp_verification_failed`\n- `user_deactivated`\n- `user_domain_does_not_belong_to_organization_or_no_linked_auth_method`\n- `user_group_names_must_be_unique`\n- `user_group_not_found`\n- `user_groups_belong_to_different_accounts`\n- `user_groups_must_be_from_same_account`\n- `user_has_no_access_to_billing_info`\n- `user_has_no_access_to_project_with_current_authentication_method`\n- `user_has_to_sign_in_with_non_account_authentication_method`\n- `user_has_too_many_disk_addition_requests`\n- `user_is_internal_user`\n- `user_not_account_owner`\n- `user_not_account_owner_of_billing_group`\n- `user_not_account_owner_of_parent_account`\n- `user_not_admin_of_account_billing_group`\n- `user_not_application_user`\n- `user_not_found`\n- `user_not_managed_by_organization`\n- `user_not_organization_admin`\n- `user_not_signed_in_with_account_authentication_method`\n- `user_oauth_authentication_method_not_allowed`\n- `user_password_authentication_method_not_allowed`\n- `user_password_compromised`\n- `user_password_not_found`\n- `user_personal_token_allowed_authentication_methods_cannot_be_disabled`\n- `user_personal_token_not_allowed`\n- `user_personal_tokens_cannot_be_disabled`\n- `user_role_not_allowed_to_perform_operation`\n- `user_saml_authentication_method_not_allowed`\n- `user_weblink_action_expired`\n- `username_is_invalid`\n- `username_is_reserved`\n- `users_belong_to_different_tenant_from_user_group_account`\n- `vcs_integration_installation_not_found_or_not_accessible`\n- `vcs_integration_not_found`\n- `vpc_id_and_subnet_id_required`\n- `webhook_invalid_event_data`\n- `webhook_unauthorized`\n"
servers:
- url: https://api.aiven.io/v1
tags:
- name: Ticket_[deprecated]
  x-displayName: Ticket [deprecated]
paths:
  /organization/{organization_id}/tickets:
    get:
      summary: List organization support tickets
      tags:
      - Ticket_[deprecated]
      operationId: OrganizationTicketList
      deprecated: true
      description: '<p>DEPRECATED: Support tickets have been moved to https://support.aiven.io/.</p>'
      parameters:
      - $ref: '#/components/parameters/organization_id'
      responses:
        '200':
          description: Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationTicketListResponse'
      security:
      - tokenAuth: []
        oauth2:
        - tickets:read
  /project/{project}/tickets:
    post:
      summary: Create a support ticket
      tags:
      - Ticket_[deprecated]
      operationId: ProjectTicketCreate
      deprecated: true
      description: '<p>DEPRECATED: Support tickets have been moved to https://support.aiven.io/.</p>'
      parameters:
      - $ref: '#/components/parameters/project'
      responses:
        '200':
          description: Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ProjectTicketCreateResponse'
      security:
      - tokenAuth: []
        oauth2:
        - projects:write
        - tickets:write
    get:
      summary: List support tickets
      tags:
      - Ticket_[deprecated]
      operationId: ProjectTicketList
      deprecated: true
      description: '<p>DEPRECATED: Support tickets have been moved to https://support.aiven.io/.</p>'
      parameters:
      - $ref: '#/components/parameters/project'
      responses:
        '200':
          description: Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ProjectTicketListResponse'
      security:
      - tokenAuth: []
        oauth2:
        - projects:read
        - tickets:read
  /project/{project}/tickets/{ticket_id}/invite:
    post:
      summary: Invite a user to a ticket
      tags:
      - Ticket_[deprecated]
      operationId: ProjectTicketInvite
      deprecated: true
      description: '<p>DEPRECATED: Support tickets have been moved to https://support.aiven.io/.</p>'
      parameters:
      - $ref: '#/components/parameters/project'
      - $ref: '#/components/parameters/ticket_id'
      responses:
        '200':
          description: Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ProjectTicketInviteResponse'
      security:
      - tokenAuth: []
        oauth2:
        - projects:write
        - tickets:write
components:
  schemas:
    ProjectTicketCreateResponse:
      type: object
      description: ProjectTicketCreateResponse
      properties:
        errors:
          type: array
          description: List of errors occurred during request processing
          items:
            type: object
            properties:
              message:
                type: string
                description: Printable error message
              more_info:
                type: string
                description: URL to the documentation of the error
              status:
                type: integer
                description: HTTP error status code
            required:
            - message
            - status
        message:
          type: string
          description: Printable result of the request
        ticket:
          type: object
          description: Support ticket
          properties:
            account_id:
              type: string
              maxLength: 36
              description: Account ID
            create_time:
              type: string
              maxLength: 36
              description: Created timestamp, ISO 8601 format
            description:
              type: string
              minLength: 1
              maxLength: 32000
              description: Longer description
            followers:
              type: array
              description: Ticket followers
              items:
                type: object
                properties:
                  real_name:
                    type: string
                    maxLength: 256
                    description: User real name
                  user_email:
                    type: string
                    maxLength: 254
                    description: User email address
                  user_id:
                    type: string
                    description: User ID
                required:
                - real_name
                - user_email
                - user_id
            following:
              type: boolean
              description: Whether the current user is following this ticket
            organization_id:
              type: string
              maxLength: 36
              description: Organization ID
            project_name:
              type: string
              maxLength: 63
              description: Project name
            service_name:
              type: string
              minLength: 1
              maxLength: 64
              description: Service name
            severity:
              type: string
              description: Severity level
              enum:
              - critical
              - high
              - low
            state:
              type: string
              description: Is ticket open or closed
              enum:
              - closed
              - open
            submitter:
              type: object
              description: User information
              properties:
                real_name:
                  type: string
                  maxLength: 256
                  description: User real name
                user_email:
                  type: string
                  maxLength: 254
                  description: User email address
                user_id:
                  type: string
                  description: User ID
              required:
              - real_name
              - user_email
              - user_id
            ticket_id:
              type: string
              description: Ticket ID
            title:
              type: string
              minLength: 1
              maxLength: 255
              description: Short description
            update_time:
              type: string
              maxLength: 36
              description: Update timestamp, ISO 8601 format
            user_email:
              type: string
              maxLength: 254
              description: User email address
            user_real_name:
              type: string
              maxLength: 256
              description: User real name
          required:
          - create_time
          - description
          - followers
          - project_name
          - service_name
          - severity
          - state
          - submitter
          - ticket_id
          - title
          - update_time
          - user_email
          - user_real_name
      required:
      - ticket
    OrganizationTicketListResponse:
      type: object
      description: OrganizationTicketListResponse
      properties:
        errors:
          type: array
          description: List of errors occurred during request processing
          items:
            type: object
            properties:
              message:
                type: string
                description: Printable error message
              more_info:
                type: string
                description: URL to the documentation of the error
              status:
                type: integer
                description: HTTP error status code
            required:
            - message
            - status
        message:
          type: string
          description: Printable result of the request
        tickets:
          type: array
          description: List of tickets
          items:
            type: object
            properties:
              account_id:
                type: string
                maxLength: 36
                description: Account ID
              create_time:
                type: string
                maxLength: 36
                description: Created timestamp, ISO 8601 format
              description:
                type: string
                minLength: 1
                maxLength: 32000
                description: Longer description
              followers:
                type: array
                description: Ticket followers
                items:
                  type: object
                  properties:
                    real_name:
                      type: string
                      maxLength: 256
                      description: User real name
                    user_email:
                      type: string
                      maxLength: 254
                      description: User email address
                    user_id:
                      type: string
                      description: User ID
                  required:
                  - real_name
                  - user_email
                  - user_id
              following:
                type: boolean
                description: Whether the current user is following this ticket
              organization_id:
                type: string
                maxLength: 36
                description: Organization ID
              project_name:
                type: string
                maxLength: 63
                description: Project name
              service_name:
                type: string
                minLength: 1
                maxLength: 64
                description: Service name
              severity:
                type: string
                description: Severity level
                enum:
                - critical
                - high
                - low
              state:
                type: string
                description: Is ticket open or closed
                enum:
                - closed
                - open
              submitter:
                type: object
                description: User information
                properties:
                  real_name:
                    type: string
                    maxLength: 256
                    description: User real name
                  user_email:
                    type: string
                    maxLength: 254
                    description: User email address
                  user_id:
                    type: string
                    description: User ID
                required:
                - real_name
                - user_email
                - user_id
              ticket_id:
                type: string
                description: Ticket ID
              title:
                type: string
                minLength: 1
                maxLength: 255
                description: Short description
              update_time:
                type: string
                maxLength: 36
                description: Update timestamp, ISO 8601 format
              user_email:
                type: string
                maxLength: 254
                description: User email address
              user_real_name:
                type: string
                maxLength: 256
                description: User real name
            required:
            - create_time
            - description
            - followers
            - service_name
            - severity
            - state
            - submitter
            - ticket_id
            - title
            - update_time
            - user_email
            - user_real_name
      required:
      - tickets
    ProjectTicketInviteResponse:
      type: object
      description: ProjectTicketInviteResponse
      properties:
        errors:
          type: array
          description: List of errors occurred during request processing
          items:
            type: object
            properties:
              message:
                type: string
                description: Printable error message
              more_info:
                type: string
                description: URL to the documentation of the error
              status:
                type: integer
                description: HTTP error status code
            required:
            - message
            - status
        message:
          type: string
          description: Printable result of the request
      required:
      - message

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# Full source: https://raw.githubusercontent.com/api-evangelist/aiven/refs/heads/main/openapi/aiven-ticket-deprecated-api-openapi.yml