WATI website screenshot

WATI

WATI is an official WhatsApp Business Platform that provides a shared team inbox, no-code chatbot builder, broadcast campaigns, and CRM integrations for businesses communicating with customers over WhatsApp. The platform offers a tenant-scoped REST API for sending template and session messages, managing contacts, and integrating with external systems. WATI APIs use Bearer token authentication tied to each customer's WATI workspace.

WATI publishes 3 APIs on the APIs.io network: Contacts API, Messages API, and Templates API. Tagged areas include WhatsApp, Messaging, Customer Engagement, Chatbot, and Business Communication.

WATI’s developer surface includes authentication, documentation, pricing, signup flow, support, engineering blog, and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub
31.9/100 thin ▬ flat Agent 38/100 agent ready Full breakdown ↓
scored 2026-07-28 · rubric v0.6
AccessSelf serve
4 APIs 1 MCP Servers
WhatsAppMessagingCustomer EngagementChatbotBusiness CommunicationCRM

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.6
Composite quality — 31.9/100 · thin
Contract Quality 14.6 / 25
Developer Ergonomics 7.0 / 20
Commercial Clarity 3.7 / 20
Operational Transparency 0.7 / 13
Governance 0.0 / 12
Discoverability 7.4 / 10
Agent readiness — 38/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/wati: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

WATI WhatsApp Business API

Tenant-scoped REST API for sending WhatsApp template and session messages, managing contacts, assigning operators, and orchestrating chatbot flows. Uses Bearer token authenticat...

WATI Contacts API

Manage WhatsApp contacts in the WATI workspace.

WATI Messages API

Retrieve and send WhatsApp messages.

WATI Templates API

Send WhatsApp template messages.

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

WATI WhatsApp Business API

OPEN COLLECTION

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

MCP Server

MCP SERVER

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Wati Authentication

http · 1 scheme

SECURITY

Wati Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Wati Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Wati Agentic Access

4 operations · 2 acting

4 operations · 2 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Signup
Signup

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess
 MCPServer
MCPServer
 LlmsText
LlmsText

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

TrustCenter
TrustCenter
 DomainSecurity
DomainSecurity
 Authentication
Authentication

Operate 1

Status, limits, changes, and where to get help

Support
Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing
Pricing

Company 3

The organization behind the API

LinkedIn
LinkedIn
 Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: wati
name: WATI
description: WATI is an official WhatsApp Business Platform that provides a shared team inbox, no-code chatbot builder, broadcast
  campaigns, and CRM integrations for businesses communicating with customers over WhatsApp. The platform offers a tenant-scoped
  REST API for sending template and session messages, managing contacts, and integrating with external systems. WATI APIs
  use Bearer token authentication tied to each customer's WATI workspace.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/wati.png
tags:
- WhatsApp
- Messaging
- Customer Engagement
- Chatbot
- Business Communication
- CRM
url: https://raw.githubusercontent.com/api-evangelist/wati/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-19'
specificationVersion: '0.19'
apis:
- aid: wati:whatsapp-api
  name: WATI WhatsApp Business API
  description: Tenant-scoped REST API for sending WhatsApp template and session messages, managing contacts, assigning operators,
    and orchestrating chatbot flows. Uses Bearer token authentication with per-workspace endpoint URLs (live-server-<id>.wati.io
    or live-mt-server.wati.io).
  humanURL: https://docs.wati.io/reference/introduction
  baseURL: https://live-mt-server.wati.io
  tags:
  - WhatsApp
  - Messaging
  - Chatbot
  properties:
  - type: Documentation
    url: https://docs.wati.io/reference/introduction
  - type: Authentication
    url: https://docs.wati.io/reference/authentication
- aid: wati:wati-contacts-api
  name: WATI Contacts API
  description: Manage WhatsApp contacts in the WATI workspace.
  humanURL: https://docs.wati.io/reference/introduction
  baseURL: https://live-mt-server.wati.io
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/wati-contacts-api-openapi.yml
- aid: wati:wati-messages-api
  name: WATI Messages API
  description: Retrieve and send WhatsApp messages.
  humanURL: https://docs.wati.io/reference/introduction
  baseURL: https://live-mt-server.wati.io
  tags:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/wati-messages-api-openapi.yml
- aid: wati:wati-templates-api
  name: WATI Templates API
  description: Send WhatsApp template messages.
  humanURL: https://docs.wati.io/reference/introduction
  baseURL: https://live-mt-server.wati.io
  tags:
  - Templates
  properties:
  - type: OpenAPI
    url: openapi/wati-templates-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/wati-agentic-access.yml
- type: TrustCenter
  url: security/wati-trust-center.yml
- type: DomainSecurity
  url: security/wati-domain-security.yml
- type: Authentication
  url: authentication/wati-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/watiglobal
- type: Website
  url: https://www.wati.io
- type: Documentation
  url: https://docs.wati.io
- type: Pricing
  url: https://www.wati.io/pricing
- type: Signup
  url: https://app.wati.io/register
- type: Support
  url: https://support.wati.io
- type: GitHubOrganization
  url: https://github.com/wati-io
- name: MCP Server
  url: https://github.com/wati-io/wati-mcp-server
  type: MCPServer
- type: LlmsText
  url: https://docs.wati.io/llms.txt
- url: https://www.wati.io/feed/
  type: Blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com