WATI

WATI is an official WhatsApp Business Platform that provides a shared team inbox, no-code chatbot builder, broadcast campaigns, and CRM integrations for businesses communicating with customers over WhatsApp. The platform offers a tenant-scoped REST API for sending template and session messages, managing contacts, and integrating with external systems. WATI APIs use Bearer token authentication tied to each customer's WATI workspace.

1 APIs 0 Features

WhatsAppMessagingCustomer EngagementChatbotBusiness CommunicationCRM

APIs

WATI WhatsApp Business API

Tenant-scoped REST API for sending WhatsApp template and session messages, managing contacts, assigning operators, and orchestrating chatbot flows. Uses Bearer token authenticat...

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WATI WhatsApp Business API

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opencollection: 1.0.0
info:
  name: WATI WhatsApp Business API
  version: 1.0.0
request:
  auth:
    type: bearer
    token: '{{bearerToken}}'
items:
- info:
    name: Contacts
    type: folder
  items:
  - info:
      name: List contacts
      type: http
    http:
      method: GET
      url: https://live-mt-server.wati.io/{tenantId}/api/v1/getContacts
      params:
      - name: pageSize
        value: ''
        type: query
        description: Number of contacts to return per page.
      - name: pageNumber
        value: ''
        type: query
        description: 1-based page number to retrieve.
    docs: Retrieve a paginated list of contacts in the WATI workspace.
- info:
    name: Messages
    type: folder
  items:
  - info:
      name: Get messages by WhatsApp number
      type: http
    http:
      method: GET
      url: https://live-mt-server.wati.io/{tenantId}/api/v1/getMessages/:whatsappNumber
      params:
      - name: whatsappNumber
        value: ''
        type: path
        description: WhatsApp number with country code, no leading `+`.
      - name: pageSize
        value: ''
        type: query
        description: Number of messages per page.
      - name: pageNumber
        value: ''
        type: query
        description: 1-based page number.
    docs: Retrieve message history for a given WhatsApp number, including country code (for example, `85264318721`).
  - info:
      name: Send a session message
      type: http
    http:
      method: POST
      url: https://live-mt-server.wati.io/{tenantId}/api/v1/sendSessionMessage/:whatsappNumber
      params:
      - name: whatsappNumber
        value: ''
        type: path
        description: Destination WhatsApp number with country code.
      body:
        type: json
        data: '{}'
    docs: Send a free-form WhatsApp session message inside the 24-hour customer service window.
- info:
    name: Templates
    type: folder
  items:
  - info:
      name: Send a WhatsApp template message
      type: http
    http:
      method: POST
      url: https://live-mt-server.wati.io/{tenantId}/api/v1/sendTemplateMessage
      params:
      - name: whatsappNumber
        value: ''
        type: query
        description: Destination WhatsApp number with country code.
      body:
        type: json
        data: '{}'
    docs: Send a pre-approved WhatsApp template message to a contact identified by phone number.
bundled: true