Presto Automation

aid: presto-automation
name: Presto Automation
description: Presto Automation (now operating as Presto Phoenix, Inc.) is a Silicon Valley-based voice AI and automation provider
  for restaurant drive-thrus and quick-service restaurant (QSR) chains. Its flagship product, Presto Voice, is an AI-driven
  drive-thru ordering assistant that automates order taking using in-house Natural Language Understanding (NLU) and large
  language models combined with automated speech recognition (ASR) and text-to-speech (TTS), with optional human-in-the-loop
  supervision. Presto offers a full spectrum of operating modes (supervised AI, pure AI, agent-led, and unsupervised AI) and
  has expanded into AI-native phone ordering for QSRs. Presto Voice integrates into existing drive-thru hardware, confirmation
  boards, headsets, and POS platforms through partnerships with vendors such as Oracle, PAR, and Qu, and draws on AI partnerships
  with OpenAI and ElevenLabs. Presto does not publish a public or partner-facing developer API, SDK, or documentation portal;
  integrations are arranged directly with the company through vendor and POS partnerships, so no API products are listed here.
type: Index
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/presto-automation.png
tags:
- Restaurant
- Voice AI
- Drive-Thru
- Automation
- Quick Service
- Phone Ordering
- Speech Recognition
apis: []
url: https://raw.githubusercontent.com/api-evangelist/presto-automation/refs/heads/main/apis.yml
created: '2026-06-02'
modified: '2026-06-03'
specificationVersion: '0.19'
common:
- type: DomainSecurity
  url: security/presto-automation-domain-security.yml
- type: Website
  url: https://presto.com/
- type: Blog
  url: https://presto.com/blogs/
- type: Support
  url: https://presto.com/contact-us/
- type: LinkedIn
  url: https://www.linkedin.com/company/presto-ai
- type: Features
  name: Platform Features
  description: Core capabilities offered by the Presto Voice platform.
  data:
  - name: AI Drive-Thru Order Taking
    description: Automated, 24/7 drive-thru order taking using in-house NLU and large language models with ASR and TTS for
      natural, conversational interactions.
  - name: Human-in-the-Loop Supervision
    description: A full spectrum of operating modes including supervised AI, pure AI, agent-led, and unsupervised AI, where
      remote agents oversee or intervene as needed.
  - name: Context-Specific Upselling
    description: Preference-based, time-based, and modification upselling that makes significantly more upsell attempts than
      human staff to increase order value.
  - name: Multi-Language Ordering
    description: Support for ordering in multiple languages to serve diverse customer bases at the drive-thru.
  - name: Menu Unification
    description: A proprietary system that consolidates disparate QSR menu data into a structured, centralized format with
      brand-level multi-location management.
  - name: AI-Native Phone Ordering
    description: A phone ordering business unit that applies Presto's Voice AI to take orders over the phone for quick-service
      restaurants.
- type: UseCases
  name: Use Cases
  description: Common ways quick-service restaurants use Presto Voice.
  data:
  - name: Drive-Thru Labor Savings
    description: Offloading order taking to Voice AI to free staff for food preparation and service, saving labor hours per
      store per day.
  - name: Revenue Growth Through Upselling
    description: Driving incremental revenue through consistent, context-aware upsell and add-on recommendations on every
      order.
  - name: Order Accuracy And Speed
    description: Improving order accuracy and reducing wait times in noisy drive-thru environments.
  - name: Phone Order Automation
    description: Automating inbound phone orders for QSRs to reduce missed calls and staffing pressure.
- type: Integrations
  name: Integrations
  description: Technology and AI platforms Presto integrates with.
  data:
  - name: OpenAI
    description: Leverages OpenAI GPT models to enhance the naturalness of drive-thru Voice AI conversations.
  - name: ElevenLabs
    description: Partnership to deliver realistic, lifelike text-to-speech voices for restaurant drive-thru Voice AI.
  - name: POS And Drive-Thru Hardware
    description: Integrates with existing POS platforms, confirmation boards, drive-thru speakers, and headset systems for
      rapid deployment.
- type: Partners
  name: POS And Vendor Partners
  description: POS and platform vendors Presto integrates with for deployment.
  data:
  - name: Oracle
    description: POS platform partner for Presto Voice drive-thru integration.
  - name: PAR
    description: POS platform partner for Presto Voice drive-thru integration.
  - name: Qu
    description: POS platform partner for Presto Voice drive-thru integration.
- type: Customers
  name: Restaurant Customers
  description: Quick-service restaurant brands using Presto Voice.
  data:
  - name: Checkers
    description: QSR brand deploying Presto Voice at drive-thru locations.
  - name: Carl's Jr.
    description: QSR brand deploying Presto Voice at drive-thru locations.
  - name: Hardee's
    description: QSR brand deploying Presto Voice at drive-thru locations.
  - name: Wienerschnitzel
    description: QSR brand deploying Presto Voice at drive-thru locations.
  - name: Dairy Queen
    description: QSR brand deploying Presto Voice at drive-thru locations.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com