Tock

aid: tock-reservations
url: https://raw.githubusercontent.com/api-evangelist/tock-reservations/refs/heads/main/apis.yml
name: Tock
kind: company
description: Tock is a restaurant and hospitality reservations, events, and ordering platform used by restaurants, wineries,
  bars, and hotels to manage bookings, prepaid experiences, waitlists, and guest data. Tock is owned by American Express (acquired
  from Squarespace in 2024). Tock exposes a partner and enterprise-gated data API and webhook program rather than an open
  self-serve developer API - access is limited to Premium and Premium Unlimited plans and is provisioned by request to Tock.
  The documented surface consists of a twice-daily Data Exports API for historical reservation and guest data, a Guest Profile
  Ingest API for adding and updating basic guest information and tags, and real-time reservation and guest-profile webhooks.
  Reservation records cannot be created or manipulated through the API. Data-model reference documentation is published publicly
  at api.exploretock.com, but concrete endpoint paths, methods, and OpenAPI definitions are only shared with approved partners;
  the API entries below are modeled from the public data model and API FAQ.
accessModel:
  pricing: paid
  onboarding: approval
  trial: false
  try_now: false
  public: false
  label: Paid · Requires approval
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/tock-reservations.png
tags:
- Reservations
- Restaurants
- Hospitality
- Events
- Ordering
- Guest Data
- Webhooks
- Partner API
- American Express
created: '2026-07-05'
modified: '2026-07-05'
specificationVersion: '0.19'
apis:
- aid: tock-reservations:tock-data-exports-api
  name: Tock Data Exports API
  tags:
  - Reservations
  - Guest Data
  - Data Export
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://api.exploretock.com/docs/latest/reservation.html
  baseURL: https://api.exploretock.com
  endpointsModeled: true
  properties:
  - url: https://api.exploretock.com/docs/latest/reservation.html
    type: Documentation
  - url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
    type: Documentation
  description: Twice-daily export of all historical reservation and guest data for the locations in a Tock business group.
    Payloads follow the published Reservation data model (party, purchased experiences, options, fees, payments, refunds,
    payouts, feedback, notes, tables). This is a partner-provisioned data feed - no public self-serve endpoint path, method,
    or OpenAPI is documented, so the API is modeled from Tock's public data model reference and API FAQ.
- aid: tock-reservations:tock-guest-profile-ingest-api
  name: Tock Guest Profile Ingest API
  tags:
  - Guests
  - Profiles
  - Tags
  - Ingest
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://api.exploretock.com/docs/latest/guest_profile.html
  baseURL: https://api.exploretock.com
  endpointsModeled: true
  properties:
  - url: https://api.exploretock.com/docs/latest/guest_profile.html
    type: Documentation
  - url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
    type: Documentation
  description: Add and update basic guest information and guest-profile tags in Tock, following the published Guest data model
    (patron identity, contact details, dietary restrictions, hospitality preferences, business and business-group notes and
    tags). Tock only permits creation and updating of basic guest information via this ingest surface. Endpoint paths and
    authentication are shared with approved partners only, so this entry is modeled from the public guest data-model reference
    and API FAQ.
- aid: tock-reservations:tock-reservation-webhook
  name: Tock Real-time Reservation Webhook
  tags:
  - Reservations
  - Webhooks
  - Real-time
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://api.exploretock.com/docs/latest/reservation.html
  baseURL: https://api.exploretock.com
  endpointsModeled: true
  properties:
  - url: https://api.exploretock.com/docs/latest/reservation.html
    type: Documentation
  - url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
    type: Documentation
  description: Real-time webhook that delivers reservation updates for all locations within a Tock business group to a partner-supplied
    endpoint URL. The partner provides the receiving endpoint and any required authorization headers; Tock POSTs reservation
    events shaped by the published Reservation data model. This is a server-to-endpoint HTTP callback, not a public API the
    consumer calls - modeled from Tock's API FAQ.
- aid: tock-reservations:tock-guest-profile-webhook
  name: Tock Real-time Guest Profile Webhook
  tags:
  - Guests
  - Webhooks
  - Real-time
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://api.exploretock.com/docs/latest/guest_profile.html
  baseURL: https://api.exploretock.com
  endpointsModeled: true
  properties:
  - url: https://api.exploretock.com/docs/latest/guest_profile.html
    type: Documentation
  - url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
    type: Documentation
  description: Real-time webhook that delivers guest-profile updates for all locations within a Tock business group to a partner-supplied
    endpoint URL. Tock POSTs guest-profile events shaped by the published Guest data model. As with the reservation webhook,
    the partner supplies the receiving endpoint and authorization headers; modeled from Tock's API FAQ.
common:
- type: DomainSecurity
  url: security/tock-reservations-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/tock-hq
- type: Website
  url: https://www.exploretock.com
- type: Documentation
  url: https://api.exploretock.com/docs/latest/reservation.html
- type: Documentation
  url: https://tock.zendesk.com/hc/en-us/articles/25447494175508-API-FAQ
- type: Integrations
  url: https://www.exploretock.com/join/integrations/
- type: Partnerships
  url: https://www.exploretock.com/join/partnerships/
- type: Plans
  url: plans/tock-reservations-plans-pricing.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com