Dashbot

Dashbot provides AI-powered conversational analytics, turning chat logs, voice transcripts, and survey data into structured insights. Their platform helps businesses understand customer sentiment, identify churn drivers, and improve agent performance through real-time dashboards and automated reporting. Founded with backing from Bessemer Venture Partners, Dashbot serves enterprises across contact centers, SaaS, and e‑commerce, offering integrations with popular messaging and voice platforms.

Dashbot is listed with 2 APIs on the APIs.io network. Tagged areas include AI analytics, Customer conversation analytics, Voice of Customer, Revenue intelligence, and Contact center analytics.

The Dashbot catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Dashbot’s developer surface includes pricing, changelog, getting-started guide, documentation, API reference, and 15 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

37.3/100 thin Agent 23/100 agent aware Full breakdown ↓
scored 2026-10-31 · rubric v0.25.0 · Show this score on your site →

2 APIs

AI analyticsCustomer conversation analyticsVoice of CustomerRevenue intelligenceContact center analyticsSaaS

Kin Score

Kin Score How this is scored →
scored 2026-10-31 · rubric v0.25.0

Composite quality — 37.3/100 · thin

Contract Quality 5.5 / 21

Developer Ergonomics 4.9 / 17

Access Clarity 9.8 / 17

Operational Transparency 2.9 / 11

Contract Governance 3.6 / 10

Discoverability 4.9 / 9

Regulatory Posture 2.4 / 15

Agent readiness — 23/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 25.9 — up to +18.5 composite points
Developer Ergonomics scores 28.6 — up to +14.3 composite points
Operational Transparency scores 26.3 — up to +9.6 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/dashbot-io/apis.yml: open an issue on github.com/api-evangelist/dashbot-io to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Dashbot API

Conversational analytics API providing endpoints for exporting data, intents, events, and tracker information.

Dashbot API

Dashbot API as documented publicly: 8 operations. Contract generated from the documentation by API Evangelist (2026-10-25); not the provider's own document.

Pricing Plans 1

Published pricing tiers and plan structures.

Dashbot Io Plans Pricing

5 plans

PLANS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Dashbot Io Context

7 classes · 17 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Dashbot API Rules

13 rules · 10 errors 1 warnings 2 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

GetExportResponse

1 properties

JSON SCHEMA

PostLandingRequest

7 properties

JSON SCHEMA

PostRequest

4 properties

JSON SCHEMA

PostTrackRequest

8 properties

JSON SCHEMA

PostTrackResponse

8 properties

JSON SCHEMA

PostTrackhistoricalRequest

6 properties

JSON SCHEMA

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dashbot Io Domain Security

TLSv1.3 · DMARC

SECURITY

Dashbot Io Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

GettingStarted

GettingStarted

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

DataModel

Conformance

Access & Security 4

Authentication, authorization, and security posture

Compliance

Security

TrustCenter

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

Pricing

Pricing

Company 1

The organization behind the API

Website

Website

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: dashbot-io
name: Dashbot
image: https://www.dimensionlabs.io/og/default.jpg?v=2026-10-12b
description: Dashbot provides AI-powered conversational analytics, turning chat logs, voice transcripts, and survey data into
  structured insights. Their platform helps businesses understand customer sentiment, identify churn drivers, and improve
  agent performance through real-time dashboards and automated reporting. Founded with backing from Bessemer Venture Partners,
  Dashbot serves enterprises across contact centers, SaaS, and e‑commerce, offering integrations with popular messaging and
  voice platforms.
url: https://raw.githubusercontent.com/api-evangelist/dashbot-io/refs/heads/main/apis.yml
x-type: company
x-source: harvest:vc-portfolio
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-25 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-10-25'
modified: '2026-10-25'
tags:
- AI analytics
- Customer conversation analytics
- Voice of Customer
- Revenue intelligence
- Contact center analytics
- SaaS
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/dashbot-io-plans-pricing.yml
- type: Spectral
  url: rules/dashbot-io-rules.yml
- type: JSONLD
  url: json-ld/dashbot-io-context.jsonld
- type: Vocabulary
  url: vocabulary/dashbot-io-vocabulary.yml
- type: DataModel
  url: data-model/dashbot-io-data-model.yml
- type: Compliance
  url: https://www.dimensionlabs.io/
- type: Conformance
  url: conformance/dashbot-io-conformance.yml
- type: LLMsTxt
  url: llms/dashbot-io-llms.txt
- type: WellKnown
  url: well-known/dashbot-io-well-known.yml
- type: Hosts
  url: hosts/dashbot-io-hosts.yml
- type: Vendors
  url: vendors/dashbot-io-vendors.yml
- type: Security
  url: https://www.dimensionlabs.io/security
- type: Pricing
  url: https://www.dimensionlabs.io/pricing
- type: ChangeLog
  url: https://docs.dimensionlabs.io/changelog
- type: GettingStarted
  url: https://docs.dimensionlabs.io/get-started/quickstart
- type: Documentation
  url: https://docs.dashbot.io/
- type: APIReference
  url: https://docs.ada.cx/reference/data-export/overview
- type: TrustCenter
  url: security/dashbot-io-trust-center.yml
- type: DomainSecurity
  url: security/dashbot-io-domain-security.yml
- type: Website
  url: https://www.dashbot.io/
apis:
- name: Dashbot API
  description: Conversational analytics API providing endpoints for exporting data, intents, events, and tracker information.
  humanURL: https://docs.dimensionlabs.io/api.md
  baseURL: null
  aid: dashbot-io:dashbot-api
- aid: dashbot-io:dashbot-io-api
  name: Dashbot API
  description: 'Dashbot API as documented publicly: 8 operations. Contract generated from the documentation by API Evangelist
    (2026-10-25); not

    the provider''s own document.'
  humanURL: https://docs.dimensionlabs.io/api/export.md
  baseURL: https://api.dimensionlabs.io
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/dashbot-io-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/dashbot-io-post-track-request-schema.json
  - type: JSONSchema
    url: json-schema/dashbot-io-post-track-response-schema.json
  - type: JSONSchema
    url: json-schema/dashbot-io-post-trackhistorical-request-schema.json
  - type: JSONSchema
    url: json-schema/dashbot-io-post-landing-request-schema.json
  - type: JSONSchema
    url: json-schema/dashbot-io-post-request-schema.json
  - type: JSONSchema
    url: json-schema/dashbot-io-get-export-response-schema.json
x-backed-by:
- bessemer-venture-partners
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: Documentation provides markdown pages but no OpenAPI, AsyncAPI, GraphQL, gRPC, or WSDL contracts were found.
  evidence:
  - url: https://docs.dimensionlabs.io/api.md
    status: 200
  checked: '2026-10-25'
x-enrichment:
  date: '2026-10-25'
  status: enriched
  artifacts_added: 25
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

Dashbot API — frequently asked questions

Does Dashbot have an API?

Yes. APIs.io lists 2 APIs from Dashbot, including Dashbot API and Dashbot API.

Is there an OpenAPI specification for the Dashbot API?

Yes. APIs.io indexes 2 OpenAPI specifications for Dashbot, each linked for download from this page.

How do I authenticate with the Dashbot API?

Dashbot uses bearer-token authentication.

How much does the Dashbot API cost?

APIs.io lists 5 pricing plans for Dashbot, with each plan's price, limits and inclusions under Pricing Plans on this page.

Is the Dashbot API ready for AI agents?

Dashbot has a Kin Score of 37.3 out of 100 (thin) and an Agent Readiness score of 22.5 (agent-aware), scored by API Evangelist on 2026-10-31.

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