Reservation & Booking Management

BC-4020 Level 1 Travel & Hospitality 28 providers 71 API surfaces 2 rated strong or better

Lifecycle of the reservation, PNR, and hotel folio — capture, modification, cancellation, group blocks, confirmations, payments, and disruption-driven rebooking — independent of which channel originated the booking.

Reservation & Booking Management (BC-4020) is a level-1 business capability in the Travel & Hospitality model. The catalog holds 71 API surface(s) from 28 provider(s) that can perform some part of it, 2 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of a published business-architecture model that API Evangelist did not author. It is redistributed here under CC-BY-4.0. Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented. Source repository · NOTICE and third-party framework attributions

Authorities this capability cites

Cited by the capability model itself. These frameworks are referenced, never redistributed, and citing one does not imply its owner endorses this listing.

Sub-capabilities

Reservation Capture BC-4020.10

Capture of reservations across simple and complex travel itineraries from any originating channel or agent.

14 providers, 17 API surfaces

Booking Modification & Cancellation BC-4020.20

Voluntary modification and cancellation of bookings, including change fees, refund eligibility, and reissue operations.

8 providers, 11 API surfaces

Group Block Management BC-4020.30

Management of group blocks against contracted inventory — block creation, rooming lists, cut-off, and pickup tracking.

no catalog coverage

Reservation Confirmation & Documentation BC-4020.40

Issuance of booking confirmations, vouchers, e-tickets, and itinerary documents to travellers and agents.

1 provider, 1 API surface

Reservation Hold & Waitlist Management BC-4020.50

Management of provisional holds, waitlists, and conversions when live availability is constrained or terms require time-to-pay.

no catalog coverage

Booking Payment & Settlement BC-4020.60

Booking-level payment, deposit, charge capture, and partner settlement including BSP and ARC.

7 providers, 11 API surfaces

Booking Disruption & Rebooking Operations BC-4020.70

Reaccommodation of bookings affected by schedule changes, cancellations, and mass disruptions, including communications and compensation eligibility.

1 provider, 1 API surface

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

Exemplar 1 Complete, well-documented, and agent-ready

Oracle HospitalityCommissionsReservationReservation RequestReservationAsync4 APIs73.4

Strong 1 Solid coverage with minor gaps

MewsCredit cardsPaymentsReservations3 APIs60.1

Developing 9 Usable, with meaningful gaps to close

TUI GroupBookingsOrderChangeOrderCreateOrderReshop17 APIs53.0 Traveloka3.1 Booking - Book3.2 Booking - IssueCheck3.3 Booking - Issue3.4 Booking - BookingSummary6 APIs49.3 AmadeusBooking1 API48.5 ViatorBooking servicesBookingsReservation system APIs3 APIs47.6 AirbnbBookingsReservations2 APIs45.9 GuestReadyreservationsswikly_deposits2 APIs43.4 WeTravelOrdersTransactions2 APIs43.0 HoliduBookings1 API42.6 KlookBookings1 API42.6

Thin 15 Limited public surface area

ChannexBookings1 API36.8 WebjetBookCancelMsdpReport4 APIs36.6 SabreHotel Booking1 API36.5 OwnerRezBookingsPayments2 APIs36.1 Beds24Bookings1 API35.0 HospitableReservations1 API35.0 SmoobuReservations1 API34.9 Expedia GroupBookingsManage Booking2 APIs34.7 HotelRunnerReservations1 API34.7 apaleoBookingFinance2 APIs34.4 GuestyReservations1 API33.8 SwitchflyMachine to Machine (OAuth2 & Refund)1 API33.7 RoomKeyPMSReservation Data1 API33.2 Nuitée (LiteAPI)Booking1 API31.2 CloudbedsGetReservationGetReservationsPostReservationPutReservation4 APIs31.1

Emerging 1 Early or largely undocumented

TravelportBookingModificationsReservationsTicketing4 APIs24.6

Minimal 1 Almost no public developer surface

ImpalaBookings1 API0.0

Workflows that realise this capability

Arazzo workflows whose own sourceDescriptions call APIs that carry this capability. The link is derived, not asserted: each workflow declares x-realizes-capability-ids with the spec and confidence behind it.

Amadeus Flight Book and Retrieve Order — amadeus · Reservation Capture BC-4020.10
Amadeus Flight Order Cancel Lifecycle — amadeus · Reservation Capture BC-4020.10
Amadeus Flight Search, Price, and Book — amadeus · Reservation Capture BC-4020.10
Amadeus Hotel Search and Book — amadeus · Reservation Capture BC-4020.10
Mews Add Companion to Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Add Customer and Add Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Add Product to Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Cancel Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Capture Credit Card Payment — mews-com · Booking Payment & Settlement BC-4020.60
Mews Check In Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Check Out Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Extend Reservation Stay — mews-com · Reservation & Booking Management BC-4020
Mews Post Room Service Order — mews-com · Reservation & Booking Management BC-4020
Mews Price then Book Reservation — mews-com · Reservation & Booking Management BC-4020
Mews Reassign Reservation Guest — mews-com · Reservation & Booking Management BC-4020
Mews Record External Payment — mews-com · Booking Payment & Settlement BC-4020.60
Mews Refund Payment — mews-com · Booking Payment & Settlement BC-4020.60
Mews Reservation Accounting Summary — mews-com · Reservation & Booking Management BC-4020
Mews Service Availability to Reservation — mews-com · Reservation & Booking Management BC-4020
Trip Ninja — report price confirmation, booking, ticketing and cancellation — webjet · Booking Modification & Cancellation BC-4020.20
Trip Ninja — search, confirm price, book and ticket — webjet · Reservation & Booking Management BC-4020

This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.

The edge table is a Pro feature. This page shows which providers and tags reach Reservation & Booking Management. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans → · How the edges are graded →