Reservation & Booking Management › Booking Disruption & Rebooking Operations
Booking Disruption & Rebooking Operations
Reaccommodation of bookings affected by schedule changes, cancellations, and mass disruptions, including communications and compensation eligibility.
Booking Disruption & Rebooking Operations (BC-4020.70) is a level-2 business capability under Reservation & Booking Management in the Travel & Hospitality model. The catalog holds 1 API surface(s) from 1 provider(s) that can perform some part of it, 1 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Sub-capabilities
Schedule-Change Reaccommodation BC-4020.70.10
Reaccommodation of bookings impacted by published schedule changes including options offered to travellers.
Mass Disruption Reaccommodation BC-4020.70.20
Reaccommodation of large numbers of bookings during weather, IROPS, or force-majeure events.
Compensation Eligibility Determination BC-4020.70.30
Determination of compensation eligibility under carrier policy and applicable passenger-rights rules.
Reaccommodation Communications BC-4020.70.40
Outbound communications to affected travellers and agents throughout reaccommodation events.
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.