Mobility Services Operations Management
Operations of shared and on-demand mobility services — ride-hailing, car and micromobility sharing, and Mobility-as-a-Service aggregation — including service catalogue, trip operations, fleet rebalancing, driver and rider operations, dynamic pricing, partner integration, and city / regulator engagement.
Mobility Services Operations Management (BC-3490) is a level-1 business capability in the Automotive & Mobility model. The catalog holds 18 API surface(s) from 12 provider(s) that can perform some part of it, 2 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Authorities this capability cites
Cited by the capability model itself. These frameworks are referenced, never redistributed, and citing one does not imply its owner endorses this listing.
Sub-capabilities
Mobility Service Catalogue Management BC-3490.10
Definition of mobility service types, pricing plans, and geographic coverage zones.
Trip and Booking Operations BC-3490.20
Capture, matching, dispatch, and lifecycle management of mobility bookings and trips.
Shared Fleet Operations BC-3490.30
Operational handling of the shared fleet including rebalancing, on-site servicing, and damage control.
Driver and Provider Operations BC-3490.40
Onboarding, compliance, settlement, and performance management of drivers and other service providers.
Rider Operations BC-3490.50
Onboarding, support, and trust-and-safety operations for riders and end customers of mobility services.
Dynamic Pricing and Demand Management BC-3490.60
Demand forecasting and operation of dynamic pricing, surge, and promotion engines for mobility services.
Multimodal Aggregation and Partner Operations BC-3490.70
MaaS partner aggregation, multimodal trip composition, and inter-operator settlement across mobility partners.
Mobility Regulatory and City Operations BC-3490.80
Engagement with cities and regulators on permits, data sharing, and curb / parking operations.
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.