Parloa

Parloa Agent Management Platform (AMP)

The Parloa Agent Management Platform (AMP) is the primary product surface for designing, testing, scaling, optimizing, and securing AI voice and chat agents for contact centers. AMP supports custom REST API integrations to external systems such as CRM, ERP, and workforce management platforms, and uses SIP for telephony interoperability. Access to the underlying APIs is provisioned via Parloa customer and partner accounts.

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Documentation

📖
Documentation
https://docs.amp.parloa.com/

Other Resources

🔗
ReleaseNotes
https://docs.amp.parloa.com/getting-started/release-notes
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/parloa/refs/heads/main/apis.yml

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API entry from apis.yml

apis.yml Raw ↑ 
aid: parloa:parloa-agent-management-platform
name: Parloa Agent Management Platform (AMP)
description: The Parloa Agent Management Platform (AMP) is the primary product surface for designing,
  testing, scaling, optimizing, and securing AI voice and chat agents for contact centers. AMP supports
  custom REST API integrations to external systems such as CRM, ERP, and workforce management platforms,
  and uses SIP for telephony interoperability. Access to the underlying APIs is provisioned via Parloa
  customer and partner accounts.
humanURL: https://docs.amp.parloa.com/
tags:
- Agents
- AMP
- Conversational AI
- Voice
properties:
- type: Documentation
  url: https://docs.amp.parloa.com/
- type: ReleaseNotes
  url: https://docs.amp.parloa.com/getting-started/release-notes