Amazon Connect · Arazzo Workflow
Amazon Connect Provision Queue with Hours of Operation
Version 1.0.0
Create an hours-of-operation schedule, build a queue that uses it, and verify the queue.
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ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannelArazzoWorkflows
Provider
Workflows
provision-queue-with-hours
Create hours of operation and a queue bound to them.
Creates an hours-of-operation schedule, then a queue that references it, and confirms the queue carries the new schedule.
1
createHours
Create an hours-of-operation schedule covering a standard Monday window.
2
createQueue
Create a queue that uses the hours-of-operation schedule created in the previous step.
3
confirmQueue
Describe the queue and confirm it references the hours-of-operation schedule that was just created.
Source API Descriptions
openapi
Arazzo Workflow Specification
Work with this as data
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