Zendesk

Zendesk Talk Availabilities API

The Zendesk Talk Availabilities API lets you manage and query agent availability for voice calls. It provides information about agent state, call status, and connection method, enabling real-time monitoring of which agents are available to take calls and their current activity status.

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Documentation

📖
Documentation
https://developer.zendesk.com/api-reference/voice/talk-api/availabilities/

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API entry from apis.yml

apis.yml Raw ↑ 
aid: zendesk:talk-availabilities
name: Zendesk Talk Availabilities API
tags:
- Availabilities
- Talk
- Voice
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://{subdomain}.zendesk.com
humanURL: https://developer.zendesk.com/api-reference/voice/talk-api/availabilities/
properties:
- url: https://developer.zendesk.com/api-reference/voice/talk-api/availabilities/
  type: Documentation
description: The Zendesk Talk Availabilities API lets you manage and query agent availability for voice
  calls. It provides information about agent state, call status, and connection method, enabling real-time
  monitoring of which agents are available to take calls and their current activity status.