Wise Disputes API

Raise and manage card transaction disputes, including submission via Dynamic Flow or direct API, file uploads, and dispute lifecycle tracking. For implementation details, see: - [Disputes via Dynamic Flow](/guides/product/issue-cards/card-disputes-dynamic-flow) — build a dispute UI using the Dynamic Flow framework - [Disputes via API](/guides/product/issue-cards/card-disputes-api) — submit disputes directly, with per-reason request body details - [Dispute management](/guides/product/issue-cards/card-disputes-management) — track and withdraw disputes Dispute sub-statuses {% #dispute-sub-status .title-3 .m-t-5 %} The possible `subStatus` values are: - `SUBMITTED` — Initial status - `IN_REVIEW` — The dispute is under review or requires additional information - `REFUNDED` — The refund has been processed - `REJECTED` — The dispute is invalid - `WITHDRAWN` — The customer has withdrawn the dispute - `CONFIRMED` — The dispute has been reviewed but a refund is not applicable - `REFUND_IN_PROGRESS` — A refund is being processed - `ATTEMPTING_RECOVERY` — A chargeback request has been submitted - `RECOVERY_UNSUCCESSFUL` — The chargeback attempt was unsuccessful {% admonition type="warning" %} The status transition diagram may undergo modifications in the future and only covers regular pathways. {% /admonition %} {% img src="/images/diagrams/dispute-status-flow.png" alt="Dispute statuses transition diagram" /%}

Business capability
Card Transaction Processing Management BC-1340.70

Operations 8

POST /v3/spend/profiles/{profileId}/dispute-form/flows/step/{scheme}/{reason} Dispute dynamic flow entry point #
GET /v3/spend/profiles/{profileId}/dispute-form/reasons Retrieve dispute reasons #
POST /v3/spend/profiles/{profileId}/dispute-form/flows/{scheme}/{reason} Submit dispute #
POST /v4/spend/profiles/{profileId}/dispute-form/file Upload dispute file #
GET /v3/spend/profiles/{profileId}/disputes List disputes #
GET /v3/spend/profiles/{profileId}/disputes/{disputeId} Get dispute #
PUT /v3/spend/profiles/{profileId}/disputes/{disputeId}/status Withdraw dispute #
POST /v3/spend/profiles/{profileId}/dispute-form/file Upload dispute file (v3) #

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OpenAPI Specification

wise-disputes-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Wise Platform Disputes API
  version: ''
  description: The Wise Platform API is a REST-based interface that enables programmatic access to Wise's payment infrastructure.
servers:
- url: https://api.wise.com
  description: Production Environment
- url: https://api.wise-sandbox.com
  description: Sandbox Environment
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/wise/refs/heads/main/openapi/wise-disputes-api-openapi.yml