Tenfold

Tenfold Tracking API

Custom event tracking

Documentation GitHub OpenAPI

Operations 1

POST /v2/tracking Track a custom event #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Tenfold Analytics Tracking API
  version: '2.0'
  description: Tenfold (a LivePerson company) is a computer-telephony integration (CTI) platform — the "Customer Experience Cloud" — that connects phone systems and contact-center platforms with CRM and support systems. The REST API lets you originate and query calls, control call recording, manage users and organizations, read and write CRM records, pull call analytics and transcripts, and manage contact lists. This specification was generated by the API Evangelist enrichment pipeline from the public documented endpoint reference at https://apidocs.tenfold.com/ — paths, methods, and summaries are transcribed from the docs; request/response schemas are intentionally generic (the provider does not publish an OpenAPI document).
  contact:
    name: Tenfold Support
    url: https://docs.tenfold.com/
  x-api-evangelist:
    generated: true
    source: https://apidocs.tenfold.com/
servers:
- url: https://api.tenfold.com
  description: Production
- url: https://api-canary.tenfold.com
  description: Beta / canary (subject to change without backward compatibility)
security:
- bearerJWT: []
- oauth2Password: []
tags:
- name: Tracking
  description: Custom event tracking
paths:
  /v2/tracking:
    post:
      tags:
      - Tracking
      operationId: trackEvent
      summary: Track a custom event
      responses:
        '200':
          description: Event tracked
components:
  securitySchemes:
    oauth2Password:
      type: oauth2
      description: OAuth 2.0 Resource Owner Password Credentials grant (v1/v2)
      flows:
        password:
          tokenUrl: https://api.tenfold.com/v2/oauth/token
          scopes: {}
    oauth2ClientCredentials:
      type: oauth2
      description: OAuth 2.0 Client Credentials grant
      flows:
        clientCredentials:
          tokenUrl: https://api.tenfold.com/v2/oauth/token
          scopes: {}
    bearerJWT:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: 'JWT access token obtained from /v2/users/login, presented as "Authorization: Bearer JWT <token>".'