Talon.One Loyalty API

openapi: 3.0.3
info:
  title: Talon.One API
  description: >-
    Talon.One is an enterprise promotion, loyalty, and incentives engine. This
    OpenAPI description models the two primary REST surfaces Talon.One exposes.
    The Integration API (paths under /v1 and /v2 for customer_sessions,
    customer_profiles, events, coupon_reservations, referrals, loyalty_programs,
    audiences) pushes real-time customer data into the rules engine and returns
    the effects to apply. The Management API (paths under /v1 for applications,
    campaigns, coupons, loyalty_programs, audiences, attributes, collections,
    accounts, users, exports) administers the resources that back the Campaign
    Manager. Talon.One runs as a managed, per-customer deployment: replace the
    server base URL with your own deployment domain. Authenticate with the
    Authorization header - Integration keys use the ApiKey-v1 prefix and
    Management keys use the ManagementKey-v1 prefix. Endpoints and paths here are
    grounded in Talon.One's public documentation and SDKs; request and response
    schemas are honestly simplified.
  version: '1.0'
  contact:
    name: Talon.One
    url: https://docs.talon.one
servers:
  - url: https://yourbaseurl.talon.one
    description: Per-customer Talon.One deployment (replace yourbaseurl with your deployment domain)
security:
  - integrationKey: []
  - managementKey: []
tags:
  - name: Customer Sessions
    description: Integration API - create and update customer sessions and receive effects.
  - name: Customer Profiles
    description: Integration API - sync customer profile data and read inventory.
  - name: Events
    description: Integration API - submit custom events that trigger rules.
  - name: Coupons
    description: Coupon reservation (Integration) and coupon management (Management).
  - name: Referrals
    description: Create and manage referral codes.
  - name: Loyalty
    description: Loyalty program balances, points, cards, and transactions.
  - name: Audiences
    description: Manage audiences and their memberships.
  - name: Applications
    description: Management API - Applications and their health.
  - name: Campaigns
    description: Management API - campaigns and rulesets.
  - name: Attributes
    description: Management API - custom attributes.
  - name: Collections
    description: Management API - account and campaign collections.
  - name: Account
    description: Management API - accounts, users, and sessions.
  - name: Exports
    description: Management API - analytics, coupon, and effect exports.
paths:
  /v2/customer_sessions/{customerSessionId}:
    get:
      operationId: getCustomerSession
      tags: [Customer Sessions]
      summary: Get customer session
      description: Retrieve the details of a customer session by its integration ID.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/customerSessionId'
      responses:
        '200':
          description: The customer session.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CustomerSession'
        '401':
          $ref: '#/components/responses/Unauthorized'
    put:
      operationId: updateCustomerSessionV2
      tags: [Customer Sessions]
      summary: Update customer session
      description: >-
        Update or create a customer session and evaluate the Application's active
        campaigns against it. Returns the effects to apply - accepted coupons and
        referrals, discounts, and awarded loyalty points.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/customerSessionId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/IntegrationRequest'
      responses:
        '200':
          description: The updated session and the effects to apply.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IntegrationStateV2'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /v2/customer_sessions/{customerSessionId}/reopen:
    put:
      operationId: reopenCustomerSession
      tags: [Customer Sessions]
      summary: Reopen customer session
      description: Reopen a closed customer session so it can be updated again.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/customerSessionId'
      responses:
        '200':
          description: The reopened session state.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IntegrationStateV2'
  /v2/customer_sessions/{customerSessionId}/returns:
    post:
      operationId: returnCartItems
      tags: [Customer Sessions]
      summary: Return cart items
      description: Create a return for one or more items in a closed customer session.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/customerSessionId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The session state after the return.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IntegrationStateV2'
  /v2/customer_profiles/{integrationId}:
    put:
      operationId: updateCustomerProfileV2
      tags: [Customer Profiles]
      summary: Update customer profile
      description: Update or create a customer profile identified by its integration ID.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/integrationId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CustomerProfileUpdate'
      responses:
        '200':
          description: The updated customer profile and effects.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CustomerProfileIntegrationResponseV2'
  /v1/customer_profiles/{integrationId}/inventory:
    get:
      operationId: getCustomerInventory
      tags: [Customer Profiles]
      summary: Get customer's loyalty and coupon inventory
      description: >-
        Return the coupons, referrals, loyalty balances, and giveaways currently
        available to a customer profile.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/integrationId'
      responses:
        '200':
          description: The customer inventory.
          content:
            application/json:
              schema:
                type: object
  /v1/customer_data/{integrationId}:
    delete:
      operationId: deleteCustomerData
      tags: [Customer Profiles]
      summary: Delete customer's personal data
      description: Delete all personal data associated with a customer profile (GDPR).
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/integrationId'
      responses:
        '204':
          description: The customer data was deleted.
  /v2/events:
    post:
      operationId: trackEventV2
      tags: [Events]
      summary: Track event
      description: >-
        Submit a custom event tied to a customer session or profile. Events can
        trigger campaign rules and return effects.
      security:
        - integrationKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The effects triggered by the event.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IntegrationStateV2'
  /v1/coupon_reservations/{couponValue}:
    post:
      operationId: createCouponReservation
      tags: [Coupons]
      summary: Reserve coupon
      description: Reserve a coupon code for one or more customer profiles.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/couponValue'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The coupon was reserved.
    delete:
      operationId: deleteCouponReservation
      tags: [Coupons]
      summary: Delete coupon reservation
      description: Release a coupon reservation held for a customer profile.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/couponValue'
      responses:
        '204':
          description: The reservation was released.
  /v1/referrals:
    post:
      operationId: createReferral
      tags: [Referrals]
      summary: Create referral code
      description: Create a referral code for an advocate in a referral campaign.
      security:
        - integrationKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The created referral code.
  /v1/loyalty_programs/{loyaltyProgramId}/profile/{integrationId}/points:
    get:
      operationId: getLoyaltyProfilePoints
      tags: [Loyalty]
      summary: Get customer's loyalty points
      description: Return the active, pending, and expired points for a customer in a program.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/loyaltyProgramId'
        - $ref: '#/components/parameters/integrationId'
      responses:
        '200':
          description: The customer's loyalty points.
          content:
            application/json:
              schema:
                type: object
  /v1/loyalty_programs/{loyaltyProgramId}/profile/{integrationId}/balances:
    get:
      operationId: getLoyaltyBalances
      tags: [Loyalty]
      summary: Get customer's loyalty balances
      description: Return the current point balances (per subledger) for a customer profile.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/loyaltyProgramId'
        - $ref: '#/components/parameters/integrationId'
      responses:
        '200':
          description: The customer's loyalty balances.
          content:
            application/json:
              schema:
                type: object
  /v1/loyalty_programs/{loyaltyProgramId}/activate_points:
    post:
      operationId: activateLoyaltyPoints
      tags: [Loyalty]
      summary: Activate pending points
      description: Activate pending loyalty points for the specified program.
      security:
        - integrationKey: []
      parameters:
        - $ref: '#/components/parameters/loyaltyProgramId'
      responses:
        '204':
          description: The points were activated.
  /v1/loyalty_programs/{loyaltyProgramId}/profile/{integrationId}/add_points:
    put:
      operationId: addLoyaltyPoints
      tags: [Loyalty]
      summary: Add points to customer
      description: >-
        Add loyalty points to a customer profile in a program. This is a
        Management API operation (ManagementKey-v1).
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/loyaltyProgramId'
        - $ref: '#/components/parameters/integrationId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '204':
          description: The points were added.
  /v1/applications:
    get:
      operationId: listApplications
      tags: [Applications]
      summary: List Applications
      description: List all Applications in the account.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of Applications.
          content:
            application/json:
              schema:
                type: object
                properties:
                  totalResultSize:
                    type: integer
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Application'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /v1/applications/{applicationId}:
    get:
      operationId: getApplication
      tags: [Applications]
      summary: Get Application
      description: Get a single Application by ID.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
      responses:
        '200':
          description: The Application.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Application'
  /v1/applications/{applicationId}/campaigns:
    get:
      operationId: listCampaigns
      tags: [Campaigns]
      summary: List campaigns
      description: List the campaigns in an Application.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
      responses:
        '200':
          description: A list of campaigns.
          content:
            application/json:
              schema:
                type: object
                properties:
                  totalResultSize:
                    type: integer
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Campaign'
    post:
      operationId: createCampaign
      tags: [Campaigns]
      summary: Create campaign
      description: Create a new campaign in an Application.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Campaign'
      responses:
        '200':
          description: The created campaign.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Campaign'
  /v1/applications/{applicationId}/campaigns/{campaignId}:
    get:
      operationId: getCampaign
      tags: [Campaigns]
      summary: Get campaign
      description: Get a single campaign by ID.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      responses:
        '200':
          description: The campaign.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Campaign'
    put:
      operationId: updateCampaign
      tags: [Campaigns]
      summary: Update campaign
      description: Update an existing campaign.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Campaign'
      responses:
        '200':
          description: The updated campaign.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Campaign'
    delete:
      operationId: deleteCampaign
      tags: [Campaigns]
      summary: Delete campaign
      description: Delete a campaign.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      responses:
        '204':
          description: The campaign was deleted.
  /v1/applications/{applicationId}/campaigns/{campaignId}/rulesets:
    get:
      operationId: listCampaignRulesets
      tags: [Campaigns]
      summary: List campaign rulesets
      description: List the rulesets of a campaign.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      responses:
        '200':
          description: A list of rulesets.
          content:
            application/json:
              schema:
                type: object
  /v1/applications/{applicationId}/campaigns/{campaignId}/coupons:
    post:
      operationId: createCoupons
      tags: [Coupons]
      summary: Create coupons
      description: Generate one or more coupon codes for a campaign.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The created coupons.
          content:
            application/json:
              schema:
                type: object
  /v1/applications/{applicationId}/campaigns/{campaignId}/coupons/no_total:
    get:
      operationId: listCoupons
      tags: [Coupons]
      summary: List coupons
      description: List the coupons of a campaign without a total count (paginated).
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
        - $ref: '#/components/parameters/campaignId'
      responses:
        '200':
          description: A list of coupons.
          content:
            application/json:
              schema:
                type: object
  /v1/loyalty_programs:
    get:
      operationId: listLoyaltyPrograms
      tags: [Loyalty]
      summary: List loyalty programs
      description: List the loyalty programs in the account.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of loyalty programs.
          content:
            application/json:
              schema:
                type: object
  /v1/loyalty_programs/{loyaltyProgramId}/cards/batch:
    post:
      operationId: createLoyaltyCards
      tags: [Loyalty]
      summary: Create loyalty cards
      description: Create a batch of loyalty cards for a card-based loyalty program.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/loyaltyProgramId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The created loyalty cards.
          content:
            application/json:
              schema:
                type: object
  /v1/audiences:
    get:
      operationId: listAudiences
      tags: [Audiences]
      summary: List audiences
      description: List the audiences in the account.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of audiences.
          content:
            application/json:
              schema:
                type: object
  /v2/audiences:
    post:
      operationId: createAudienceV2
      tags: [Audiences]
      summary: Create audience
      description: Create an audience via the Integration API.
      security:
        - integrationKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The created audience.
          content:
            application/json:
              schema:
                type: object
  /v1/attributes:
    get:
      operationId: listAttributes
      tags: [Attributes]
      summary: List custom attributes
      description: List the custom attributes defined in the account.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of custom attributes.
          content:
            application/json:
              schema:
                type: object
    post:
      operationId: createAttribute
      tags: [Attributes]
      summary: Create custom attribute
      description: Define a new custom attribute.
      security:
        - managementKey: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
      responses:
        '200':
          description: The created attribute.
          content:
            application/json:
              schema:
                type: object
  /v1/collections:
    get:
      operationId: listAccountCollections
      tags: [Collections]
      summary: List account-level collections
      description: List account-level collections used in rules.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of collections.
          content:
            application/json:
              schema:
                type: object
  /v1/sessions:
    post:
      operationId: createManagementSession
      tags: [Account]
      summary: Create management session
      description: >-
        Create a management session and receive a bearer token that can be used
        instead of a Management API key.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                email:
                  type: string
                password:
                  type: string
      responses:
        '200':
          description: A session token.
          content:
            application/json:
              schema:
                type: object
  /v1/exports:
    get:
      operationId: getExports
      tags: [Exports]
      summary: Get exports
      description: List the exports created in the account.
      security:
        - managementKey: []
      responses:
        '200':
          description: A list of exports.
          content:
            application/json:
              schema:
                type: object
  /v1/applications/{applicationId}/campaign_analytics/export:
    get:
      operationId: exportCampaignAnalytics
      tags: [Exports]
      summary: Export campaign analytics
      description: Export campaign analytics for an Application as CSV.
      security:
        - managementKey: []
      parameters:
        - $ref: '#/components/parameters/applicationId'
      responses:
        '200':
          description: A CSV export of campaign analytics.
          content:
            text/csv:
              schema:
                type: string
components:
  securitySchemes:
    integrationKey:
      type: apiKey
      in: header
      name: Authorization
      description: 'Integration API key with the ApiKey-v1 prefix, e.g. header "Authorization: ApiKey-v1 <your-key>".'
    managementKey:
      type: apiKey
      in: header
      name: Authorization
      description: 'Management API key with the ManagementKey-v1 prefix, e.g. header "Authorization: ManagementKey-v1 <your-key>".'
  parameters:
    customerSessionId:
      name: customerSessionId
      in: path
      required: true
      description: The integration ID of the customer session.
      schema:
        type: string
    integrationId:
      name: integrationId
      in: path
      required: true
      description: The integration ID of the customer profile.
      schema:
        type: string
    couponValue:
      name: couponValue
      in: path
      required: true
      description: The coupon code value.
      schema:
        type: string
    loyaltyProgramId:
      name: loyaltyProgramId
      in: path
      required: true
      description: The identifier of the loyalty program.
      schema:
        type: string
    applicationId:
      name: applicationId
      in: path
      required: true
      description: The ID of the Application.
      schema:
        type: integer
    campaignId:
      name: campaignId
      in: path
      required: true
      description: The ID of the campaign.
      schema:
        type: integer
  responses:
    Unauthorized:
      description: The API key is missing or invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    IntegrationRequest:
      type: object
      description: A wrapper carrying the customer session payload and response controls.
      properties:
        customerSession:
          $ref: '#/components/schemas/CustomerSession'
        responseContent:
          type: array
          items:
            type: string
    CustomerSession:
      type: object
      description: A customer session evaluated against the Application's campaigns.
      properties:
        integrationId:
          type: string
        profileId:
          type: string
        state:
          type: string
          enum: [open, closed, partially_returned, cancelled]
        cartItems:
          type: array
          items:
            $ref: '#/components/schemas/CartItem'
        couponCodes:
          type: array
          items:
            type: string
        referralCode:
          type: string
        total:
          type: number
        attributes:
          type: object
    CartItem:
      type: object
      properties:
        name:
          type: string
        sku:
          type: string
        quantity:
          type: integer
        price:
          type: number
        category:
          type: string
    IntegrationStateV2:
      type: object
      description: The evaluated session plus the effects to apply in the caller.
      properties:
        customerSession:
          $ref: '#/components/schemas/CustomerSession'
        effects:
          type: array
          items:
            $ref: '#/components/schemas/Effect'
        loyalty:
          type: object
    Effect:
      type: object
      description: A single effect returned by the rules engine (e.g. setDiscount, acceptCoupon, addLoyaltyPoints).
      properties:
        campaignId:
          type: integer
        rulesetId:
          type: integer
        name:
          type: string
        props:
          type: object
    CustomerProfileUpdate:
      type: object
      properties:
        attributes:
          type: object
        audiencesChanges:
          type: object
    CustomerProfileIntegrationResponseV2:
      type: object
      properties:
        profile:
          type: object
        effects:
          type: array
          items:
            $ref: '#/components/schemas/Effect'
    Application:
      type: object
      properties:
        id:
          type: integer
        name:
          type: string
        description:
          type: string
        timezone:
          type: string
        currency:
          type: string
    Campaign:
      type: object
      properties:
        id:
          type: integer
        name:
          type: string
        description:
          type: string
        state:
          type: string
          enum: [enabled, disabled, scheduled, running, expired, draft]
        tags:
          type: array
          items:
            type: string
        features:
          type: array
          items:
            type: string
    Error:
      type: object
      properties:
        message:
          type: string
        errors:
          type: array
          items:
            type: object