Sendle

Sendle Tracking API

Retrieve all tracking events for a parcel by Sendle reference, or subscribe a parcel to webhook tracking updates. Webhooks deliver per-event JSON payloads to the account-level callback URL configured in the Sendle dashboard. Polling is rate-limited to 10 req/sec/IP; Sendle recommends webhooks over polling.

Documentation GitHub OpenAPI

Operations 3

GET /parcels/{ref}/tracking Track A Parcel #

POST /parcels/{ref}/tracking/subscribe Subscribe To Tracking Events #

DELETE /parcels/{ref}/tracking/subscribe Unsubscribe From Tracking Events #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Sendle Shipping Manifests Tracking API
  version: '1.0'
  description: 'Create and manage shipping manifests so a driver can collect multiple parcels

    by scanning a single barcode. Currently supports USPS SCAN Forms for US domestic

    orders only. Manifests can only include orders booked the same day.

    '
  contact:
    name: Sendle API Support
    email: api@sendle.com
    url: https://developers.sendle.com
servers:
- url: https://api.sendle.com/api
  description: Production
- url: https://sandbox.sendle.com/api
  description: Sandbox
security:
- basicAuth: []
tags:
- name: Tracking
  description: Parcel tracking and webhook subscriptions
paths:
  /parcels/{ref}/tracking:
    get:
      operationId: trackParcel
      summary: Track A Parcel
      tags:
      - Tracking
      description: Returns tracking details for the given parcel. Limit to 10 requests/second per IP.
      parameters:
      - name: ref
        in: path
        required: true
        schema:
          type: string
        description: Sendle reference (alphanumeric, 6+ chars, begins with "S").
      responses:
        '200':
          description: Tracking details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Tracking'
        '404':
          description: Parcel not found
        '429':
          description: Rate limit exceeded
  /parcels/{ref}/tracking/subscribe:
    post:
      operationId: subscribeToTrackingEvents
      summary: Subscribe To Tracking Events
      tags:
      - Tracking
      description: Subscribe to webhook tracking events for a parcel. A callback URL must be configured in the account Settings -> API page before subscribing.
      parameters:
      - name: ref
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Existing tracking events at the time of subscription
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Tracking'
        '422':
          description: No callback URL configured on the account
    delete:
      operationId: unsubscribeFromTrackingEvents
      summary: Unsubscribe From Tracking Events
      tags:
      - Tracking
      description: Stop receiving webhooks for the given parcel.
      parameters:
      - name: ref
        in: path
        required: true
        schema:
          type: string
      responses:
        '204':
          description: Unsubscribed
components:
  schemas:
    TrackingEvent:
      type: object
      properties:
        event_type:
          type: string
          enum:
          - Pickup Attempted
          - Pickup
          - Drop Off
          - Dropped Off
          - Info
          - In Transit
          - Out for Delivery
          - Delivery Attempted
          - Delivered
          - Local Delivery
          - Card Left
          - Left with Agent
          - Damaged
          - Unable to Deliver
          - Expired
        scan_time:
          type: string
          format: date-time
        local_scan_time:
          type: string
        display_time:
          type: string
        description:
          type: string
        location:
          type: string
        location_data:
          type: object
          properties:
            suburb:
              type: string
              nullable: true
            state:
              type: string
              nullable: true
            postcode:
              type: string
              nullable: true
            country:
              type: string
              nullable: true
        origin_location:
          type: string
        destination_location:
          type: string
        reason:
          type: string
        requester:
          type: string
    Tracking:
      type: object
      properties:
        state:
          type: string
        status:
          type: object
          properties:
            description:
              type: string
            last_changed_at:
              type: string
        origin:
          type: object
          properties:
            country:
              type: string
        destination:
          type: object
          properties:
            country:
              type: string
        scheduling:
          type: object
          properties:
            pickup_date:
              type: string
              format: date
              nullable: true
            picked_up_on:
              type: string
              format: date
              nullable: true
            delivered_on:
              type: string
              format: date
              nullable: true
            estimated_delivery_date_minimum:
              type: string
              format: date
              nullable: true
            estimated_delivery_date_maximum:
              type: string
              format: date
              nullable: true
        tracking_events:
          type: array
          items:
            $ref: '#/components/schemas/TrackingEvent'
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic