LoyaltyLion Points API

openapi: 3.2.0
info:
  title: LoyaltyLion Activities Points API
  description: The LoyaltyLion v2 REST API powers an e-commerce loyalty and rewards program. It is split into an Admin API - for moving data in and out of LoyaltyLion, such as retrieving customers and transactions, tracking orders, and adjusting points - and a Headless API for building custom shopper-facing loyalty experiences in web, mobile, and POS applications. Requests authenticate with a Program API key passed as a Bearer token in the Authorization header (with scoped access such as read_customers), or the deprecated token/secret pair over HTTP Basic auth (supported until 2027-01-10). Customers are addressed by the merchant_id you use in your own platform. All endpoints share a rate limit of 20 requests per second unless otherwise stated. This document grounds the core Customers, Activities, Points, Rewards, and Redemptions resources; some verbs are modeled from the documented resource index and should be verified against the live reference.
  version: '2.0'
  contact:
    name: LoyaltyLion
    url: https://developers.loyaltylion.com
servers:
- url: https://api.loyaltylion.com/v2
  description: LoyaltyLion v2 API
security:
- bearerAuth: []
- basicAuth: []
tags:
- name: Points
  description: Manual point adjustments and immutable point transactions.
paths:
  /customers/{merchant_id}/transactions:
    parameters:
    - $ref: '#/components/parameters/MerchantId'
    get:
      operationId: listCustomerTransactions
      tags:
      - Points
      summary: List a customer's point transactions
      description: Lists the immutable point transactions for a single customer.
      parameters:
      - $ref: '#/components/parameters/Limit'
      - $ref: '#/components/parameters/Cursor'
      responses:
        '200':
          description: A paginated list of point transactions.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Transaction'
                  cursors:
                    $ref: '#/components/schemas/Cursors'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /customers/{merchant_id}/points:
    parameters:
    - $ref: '#/components/parameters/MerchantId'
    post:
      operationId: addPoints
      tags:
      - Points
      summary: Add points to a customer
      description: Manually adds points to a customer's balance with an optional shopper-visible reason.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PointsAdjustment'
      responses:
        '200':
          description: Points added.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Transaction'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '422':
          $ref: '#/components/responses/ValidationError'
  /customers/{merchant_id}/remove_points:
    parameters:
    - $ref: '#/components/parameters/MerchantId'
    post:
      operationId: removePoints
      tags:
      - Points
      summary: Remove points from a customer
      description: Manually removes points from a customer's balance with an optional shopper-visible reason.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PointsAdjustment'
      responses:
        '200':
          description: Points removed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Transaction'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '422':
          $ref: '#/components/responses/ValidationError'
  /transactions:
    get:
      operationId: listTransactions
      tags:
      - Points
      summary: List transactions
      description: Lists point transactions across the program. Each transaction is an immutable addition or removal of points from a customer.
      parameters:
      - name: type
        in: query
        schema:
          type: string
          enum:
          - json
          - csv
        description: Response format.
      - $ref: '#/components/parameters/Limit'
      - $ref: '#/components/parameters/Cursor'
      - name: since_id
        in: query
        schema:
          type: integer
      - name: customer_id
        in: query
        schema:
          type: string
        description: Filter by LoyaltyLion customer ID.
      - name: created_at_min
        in: query
        schema:
          type: string
          format: date-time
      - name: created_at_max
        in: query
        schema:
          type: string
          format: date-time
      responses:
        '200':
          description: A paginated list of point transactions.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Transaction'
                  cursors:
                    $ref: '#/components/schemas/Cursors'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  responses:
    Unauthorized:
      description: Authentication failed or the API key lacks the required scope.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    ValidationError:
      description: The request body failed validation.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    PointsAdjustment:
      type: object
      required:
      - points
      properties:
        points:
          type: integer
          minimum: 1
          maximum: 1000000
          description: The number of points to add or remove.
        reason:
          type:
          - string
          - 'null'
          description: A shopper-visible message shown on the customer's page in the LoyaltyLion admin.
    Error:
      type: object
      properties:
        error:
          type: string
        message:
          type: string
    Cursors:
      type: object
      properties:
        next:
          type:
          - string
          - 'null'
        previous:
          type:
          - string
          - 'null'
    Transaction:
      type: object
      description: An immutable addition or removal of points from a customer.
      properties:
        id:
          type: integer
        customer_id:
          type: string
        points:
          type: integer
          description: Positive for an addition, negative for a removal.
        title:
          type: string
        reason:
          type:
          - string
          - 'null'
        created_at:
          type: string
          format: date-time
  parameters:
    MerchantId:
      name: merchant_id
      in: path
      required: true
      schema:
        type: string
      description: The ID of the customer in your platform or e-commerce store.
    Cursor:
      name: cursor
      in: query
      schema:
        type: string
      description: Pagination cursor from a previous response.
    Limit:
      name: limit
      in: query
      schema:
        type: integer
        minimum: 1
        maximum: 500
        default: 100
      description: Maximum results per request.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Program API key passed as a Bearer token in the Authorization header.
    basicAuth:
      type: http
      scheme: basic
      description: Deprecated token (username) and secret (password) over HTTP Basic auth, supported until 2027-01-10.