Klaviyo

Klaviyo Reviews API

reviews

GitHub OpenAPI

Documentation

📖
Documentation
https://developers.klaviyo.com/
📖
Authentication
https://developers.klaviyo.com/en/docs/authenticate_
📖
RateLimits
https://developers.klaviyo.com/en/docs/rate_limits_and_error_handling

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/klaviyo/refs/heads/main/openapi/klaviyo-reviews-api-openapi.yml
⚙
AsyncAPI
https://raw.githubusercontent.com/api-evangelist/klaviyo/refs/heads/main/asyncapi/klaviyo-webhooks-asyncapi.yaml

Other Resources

🔗
Reference
https://developers.klaviyo.com/en/reference/api_overview
🔗
Versioning
https://developers.klaviyo.com/en/docs/api_versioning_and_deprecation_policy
🔗
ChangeLog
https://developers.klaviyo.com/en/docs/changelog_
🔗
SDKs
https://developers.klaviyo.com/en/docs/sdk_overview
🔗
GitHub
https://github.com/klaviyo/openapi
🔗
GraphQL
https://raw.githubusercontent.com/api-evangelist/klaviyo/refs/heads/main/graphql/klaviyo-graphql.md

OpenAPI Specification

klaviyo-reviews-api-openapi.yml Raw ↑ 
openapi: 3.0.2
info:
  title: Klaviyo Accounts Reviews API
  version: '2026-04-15'
  description: The Klaviyo REST API. Please visit https://developers.klaviyo.com for more details.
  contact:
    name: Klaviyo Developer Experience Team
    email: developers@klaviyo.com
    url: https://developers.klaviyo.com
  termsOfService: https://www.klaviyo.com/legal/api-terms
  license:
    name: License
    url: https://www.klaviyo.com/legal
servers:
- url: https://a.klaviyo.com
  description: Production
security:
- Klaviyo-API-Key: []
tags:
- name: Reviews
  description: reviews
paths:
  /api/reviews:
    get:
      operationId: get_reviews
      summary: Get Reviews
      description: 'Get all reviews.<br><br>*Rate limits*:<br>Burst: `10/s`<br>Steady: `150/m`


        **Scopes:**

        `reviews:read`'
      parameters:
      - name: fields[event]
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#sparse-fieldsets
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - datetime
            - event_properties
            - timestamp
            - uuid
        explode: false
      - name: fields[review]
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#sparse-fieldsets
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - author
            - content
            - created
            - email
            - images
            - product
            - product.external_id
            - product.image_url
            - product.name
            - product.url
            - public_reply
            - public_reply.author
            - public_reply.content
            - public_reply.updated
            - rating
            - review_type
            - smart_quote
            - status
            - status.rejection_reason
            - status.rejection_reason.reason
            - status.rejection_reason.status_explanation
            - status.value
            - title
            - updated
            - verified
        explode: false
      - name: filter
        in: query
        description: 'For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#filtering<br>Allowed field(s)/operator(s):<br>`created`: `greater-or-equal`, `less-or-equal`<br>`rating`: `any`, `equals`, `greater-or-equal`, `less-or-equal`<br>`id`: `any`, `equals`<br>`item.id`: `any`, `equals`<br>`content`: `contains`<br>`status`: `equals`<br>`review_type`: `equals`<br>`verified`: `equals`'
        schema:
          type: string
          example: less-or-equal(created,2022-11-08T00:00:00+00:00)
      - name: include
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#relationships
        schema:
          type: array
          items:
            type: string
            enum:
            - events
        explode: false
      - name: page[cursor]
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#pagination
        required: false
        schema:
          type: string
      - name: page[size]
        in: query
        description: 'Default: 20. Min: 1. Max: 100.'
        required: false
        schema:
          type: integer
          default: 20
          maximum: 100
          minimum: 1
      - name: sort
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#sorting
        schema:
          type: string
          enum:
          - created
          - -created
          - rating
          - -rating
          - updated
          - -updated
      - name: revision
        in: header
        description: 'API endpoint revision (format: YYYY-MM-DD[.suffix])'
        required: true
        schema:
          type: string
          default: '2026-04-15'
      responses:
        '200':
          description: Success
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/GetReviewResponseDTOCollectionCompoundDocument'
        4XX:
          $ref: '#/components/responses/ClientError'
        5XX:
          $ref: '#/components/responses/ServerError'
      tags:
      - Reviews
      x-klaviyo-pre-release: None
      x-klaviyo-ratelimit:
        burst: 10/s
        steady: 150/m
      x-klaviyo-scopes:
      - reviews:read
  /api/reviews/{id}:
    get:
      operationId: get_review
      summary: Get Review
      description: 'Get the review with the given ID.<br><br>*Rate limits*:<br>Burst: `10/s`<br>Steady: `150/m`


        **Scopes:**

        `reviews:read`'
      parameters:
      - name: id
        in: path
        description: The ID of the review
        required: true
        schema:
          description: The ID of the review
          type: string
          example: '2134228'
      - name: fields[event]
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#sparse-fieldsets
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - datetime
            - event_properties
            - timestamp
            - uuid
        explode: false
      - name: fields[review]
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#sparse-fieldsets
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - author
            - content
            - created
            - email
            - images
            - product
            - product.external_id
            - product.image_url
            - product.name
            - product.url
            - public_reply
            - public_reply.author
            - public_reply.content
            - public_reply.updated
            - rating
            - review_type
            - smart_quote
            - status
            - status.rejection_reason
            - status.rejection_reason.reason
            - status.rejection_reason.status_explanation
            - status.value
            - title
            - updated
            - verified
        explode: false
      - name: include
        in: query
        description: For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#relationships
        schema:
          type: array
          items:
            type: string
            enum:
            - events
        explode: false
      - name: revision
        in: header
        description: 'API endpoint revision (format: YYYY-MM-DD[.suffix])'
        required: true
        schema:
          type: string
          default: '2026-04-15'
      responses:
        '200':
          description: Success
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/GetReviewResponseDTOCompoundDocument'
        4XX:
          $ref: '#/components/responses/ClientError'
        5XX:
          $ref: '#/components/responses/ServerError'
      tags:
      - Reviews
      x-klaviyo-pre-release: None
      x-klaviyo-ratelimit:
        burst: 10/s
        steady: 150/m
      x-klaviyo-scopes:
      - reviews:read
    patch:
      operationId: update_review
      summary: Update Review
      description: 'Update a review.<br><br>*Rate limits*:<br>Burst: `10/s`<br>Steady: `150/m`


        **Scopes:**

        `reviews:write`'
      parameters:
      - name: id
        in: path
        description: The id of the review (review ID).
        required: true
        schema:
          description: The id of the review (review ID).
          type: string
      - name: revision
        in: header
        description: 'API endpoint revision (format: YYYY-MM-DD[.suffix])'
        required: true
        schema:
          type: string
          default: '2026-04-15'
      requestBody:
        description: DTO for updating reviews
        required: true
        content:
          application/vnd.api+json:
            schema:
              $ref: '#/components/schemas/ReviewPatchQuery'
      responses:
        '200':
          description: Success
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/PatchReviewResponseDTO'
        4XX:
          $ref: '#/components/responses/ClientError'
        5XX:
          $ref: '#/components/responses/ServerError'
      tags:
      - Reviews
      x-klaviyo-pre-release: None
      x-klaviyo-ratelimit:
        burst: 10/s
        steady: 150/m
      x-klaviyo-scopes:
      - reviews:write
components:
  schemas:
    ReviewPublicReply:
      type: object
      properties:
        content:
          description: The content of the public reply
          example: Thanks for the review!
          type: string
        author:
          description: The author of the public reply
          type: string
          example: Company X
        updated:
          description: The datetime when this public reply was updated
          type: string
          format: date-time
          example: '2022-11-08T00:00:00+00:00'
      required:
      - content
      - author
      - updated
    GetReviewResponseDTOCollectionCompoundDocument:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/ReviewResponseDTOObjectResource'
        links:
          $ref: '#/components/schemas/CollectionLinks'
        included:
          type: array
          items:
            $ref: '#/components/schemas/EventResponseObjectResource'
      required:
      - data
    CatalogItemEnum:
      type: string
      enum:
      - catalog-item
    ReviewPatchQuery:
      type: object
      properties:
        data:
          $ref: '#/components/schemas/ReviewPatchQueryResourceObject'
      required:
      - data
    EventResponseObjectResource:
      type: object
      properties:
        type:
          $ref: '#/components/schemas/EventEnum'
        id:
          description: The Event ID
          type: string
        attributes:
          type: object
          properties:
            timestamp:
              description: Event timestamp in seconds
              type: integer
              nullable: true
            event_properties:
              description: Event properties, can include identifiers and extra properties
              type: object
              nullable: true
            datetime:
              description: Event timestamp in ISO8601 format (YYYY-MM-DDTHH:MM:SS+hh:mm)
              type: string
              format: date-time
              example: '2022-11-08T01:23:45+00:00'
              nullable: true
            uuid:
              description: A unique identifier for the event, this can be used as a cursor in pagination
              type: string
              nullable: true
        relationships:
          type: object
          properties:
            profile:
              type: object
              properties:
                data:
                  type: object
                  properties:
                    type:
                      $ref: '#/components/schemas/ProfileEnum'
                    id:
                      description: Profile ID of the associated profile, if available
                      type: string
                  required:
                  - type
                  - id
                links:
                  $ref: '#/components/schemas/RelationshipLinks'
            metric:
              type: object
              properties:
                data:
                  type: object
                  properties:
                    type:
                      $ref: '#/components/schemas/MetricEnum'
                    id:
                      description: The Metric ID
                      type: string
                  required:
                  - type
                  - id
                links:
                  $ref: '#/components/schemas/RelationshipLinks'
            attributions:
              type: object
              properties:
                data:
                  type: array
                  items:
                    type: object
                    required:
                    - type
                    - id
                    properties:
                      type:
                        $ref: '#/components/schemas/AttributionEnum'
                      id:
                        description: Attributions for this event
                        type: string
                links:
                  $ref: '#/components/schemas/RelationshipLinks'
        links:
          $ref: '#/components/schemas/ObjectLinks'
      required:
      - type
      - id
      - attributes
      - links
    RejectReasonMisleading:
      type: object
      properties:
        reason:
          description: rejected due to false or misleading content
          type: string
          enum:
          - false_or_misleading
      required:
      - reason
    ReviewPatchQueryResourceObject:
      type: object
      properties:
        type:
          $ref: '#/components/schemas/ReviewEnum'
        id:
          description: The id of the review (review ID).
          type: string
        attributes:
          type: object
          properties:
            status:
              description: The updated status intended for the review with this ID
              nullable: true
              oneOf:
              - $ref: '#/components/schemas/ReviewStatusRejected'
              - $ref: '#/components/schemas/ReviewStatusFeatured'
              - $ref: '#/components/schemas/ReviewStatusPublished'
              - $ref: '#/components/schemas/ReviewStatusUnpublished'
              - $ref: '#/components/schemas/ReviewStatusPending'
      required:
      - type
      - id
      - attributes
    AttributionEnum:
      type: string
      enum:
      - attribution
    ProfileEnum:
      type: string
      enum:
      - profile
    RejectReasonOther:
      type: object
      properties:
        reason:
          description: reject reason is other
          type: string
          enum:
          - other
        status_explanation:
          description: If review reject reason is other, we can provide further explanation
          type: string
          example: This review is just really poorly detailed and there is another with the same content
          nullable: true
      required:
      - reason
    ReviewStatusRejected:
      type: object
      properties:
        value:
          description: Rejected review status
          type: string
          enum:
          - rejected
        rejection_reason:
          description: The updated status intended for the review with this ID
          oneOf:
          - $ref: '#/components/schemas/RejectReasonOther'
          - $ref: '#/components/schemas/RejectReasonFake'
          - $ref: '#/components/schemas/RejectReasonMisleading'
          - $ref: '#/components/schemas/RejectReasonPrivateInformation'
          - $ref: '#/components/schemas/RejectReasonProfanity'
          - $ref: '#/components/schemas/RejectReasonUnrelated'
      required:
      - value
      - rejection_reason
    ReviewEnum:
      type: string
      enum:
      - review
    RejectReasonProfanity:
      type: object
      properties:
        reason:
          description: rejected due to profanity or inappropriate content
          type: string
          enum:
          - profanity_or_inappropriate
      required:
      - reason
    MetricEnum:
      type: string
      enum:
      - metric
    EventEnum:
      type: string
      enum:
      - event
    ReviewStatusPublished:
      type: object
      properties:
        value:
          description: Published review status
          type: string
          enum:
          - published
      required:
      - value
    PatchReviewResponseDTO:
      type: object
      properties:
        data:
          type: object
          properties:
            type:
              $ref: '#/components/schemas/ReviewEnum'
            id:
              description: The ID of the review
              type: string
              example: 925e385b52fb405715f3616c337cc65c
            attributes:
              type: object
              properties:
                email:
                  description: The email of the author of this review
                  type: string
                  example: john@doe.com
                  nullable: true
                status:
                  description: The status of this review
                  nullable: true
                  oneOf:
                  - $ref: '#/components/schemas/ReviewStatusRejected'
                  - $ref: '#/components/schemas/ReviewStatusFeatured'
                  - $ref: '#/components/schemas/ReviewStatusPublished'
                  - $ref: '#/components/schemas/ReviewStatusUnpublished'
                  - $ref: '#/components/schemas/ReviewStatusPending'
                verified:
                  description: The verification status of this review (aka whether or not we have confirmation that the customer bought the product)
                  type: boolean
                  example: true
                review_type:
                  description: The type of this review — either a review, question, or rating
                  type: string
                  example: review
                  enum:
                  - question
                  - rating
                  - review
                  - store
                created:
                  description: The datetime when this review was created
                  type: string
                  format: date-time
                  example: '2022-11-08T00:00:00+00:00'
                updated:
                  description: The datetime when this review was updated
                  type: string
                  format: date-time
                  example: '2022-11-08T00:00:00+00:00'
                images:
                  description: The list of images submitted with this review (represented as a list of urls). If there are no images, this field will be an empty list.
                  type: array
                  items:
                    type: string
                  example:
                  - https://example.com/image1.jpg
                  - https://example.com/image2.jpg
                product:
                  description: The product associated with this review
                  $ref: '#/components/schemas/ReviewProductDTO'
                  nullable: true
                rating:
                  description: The rating of this review on a scale from 1-5. If the review type is "question", this field will be null.
                  type: integer
                  example: 2
                  nullable: true
                author:
                  description: The author of this review
                  type: string
                  example: John D
                  nullable: true
                content:
                  description: The content of this review
                  example: Great product! I love the smell. I will be buying again.
                  nullable: true
                  type: string
                title:
                  description: The title of this review
                  type: string
                  example: Smells great, would recommend
                  nullable: true
                smart_quote:
                  description: A quote from this review that summarizes the content
                  type: string
                  example: I love the smell
                  nullable: true
                public_reply:
                  description: The public reply to this review (if one exists)
                  $ref: '#/components/schemas/ReviewPublicReply'
                  nullable: true
              required:
              - verified
              - review_type
              - created
              - updated
              - images
            relationships:
              type: object
              properties:
                events:
                  type: object
                  properties:
                    data:
                      type: array
                      items:
                        type: object
                        required:
                        - type
                        - id
                        properties:
                          type:
                            $ref: '#/components/schemas/EventEnum'
                          id:
                            description: Related Events
                            type: string
                    links:
                      $ref: '#/components/schemas/RelationshipLinks'
                item:
                  type: object
                  properties:
                    data:
                      type: object
                      properties:
                        type:
                          $ref: '#/components/schemas/CatalogItemEnum'
                        id:
                          description: Related Catalog Item
                          type: string
                      required:
                      - type
                      - id
                    links:
                      $ref: '#/components/schemas/RelationshipLinks'
            links:
              $ref: '#/components/schemas/ObjectLinks'
          required:
          - type
          - id
          - attributes
          - links
        links:
          $ref: '#/components/schemas/ObjectLinks'
      required:
      - data
    ReviewStatusPending:
      type: object
      properties:
        value:
          description: Pending review status
          type: string
          enum:
          - pending
      required:
      - value
    ObjectLinks:
      type: object
      properties:
        self:
          type: string
          format: uri
      required:
      - self
    ReviewProductDTO:
      type: object
      properties:
        url:
          description: The URL of the product
          type: string
          example: https://example.com/product/123
        name:
          description: The name of the product
          type: string
        image_url:
          description: The URL of the product image
          type: string
          example: https://example.com/image.jpg
          nullable: true
        external_id:
          description: The external ID of the product
          type: string
          example: '123456789'
          nullable: true
      required:
      - url
      - name
    RejectReasonUnrelated:
      type: object
      properties:
        reason:
          description: rejected due to unrelated content
          type: string
          enum:
          - unrelated
      required:
      - reason
    CollectionLinks:
      type: object
      properties:
        self:
          type: string
          format: uri
        first:
          type: string
          format: uri
        last:
          type: string
          format: uri
        prev:
          type: string
          format: uri
        next:
          type: string
          format: uri
      required:
      - self
    ReviewStatusFeatured:
      type: object
      properties:
        value:
          description: Featured review status
          type: string
          enum:
          - featured
      required:
      - value
    ReviewStatusUnpublished:
      type: object
      properties:
        value:
          description: Unpublished review status
          type: string
          enum:
          - unpublished
      required:
      - value
    RejectReasonFake:
      type: object
      properties:
        reason:
          description: rejected due to fake content
          type: string
          enum:
          - fake
      required:
      - reason
    GetReviewResponseDTOCompoundDocument:
      type: object
      properties:
        data:
          $ref: '#/components/schemas/ReviewResponseDTOObjectResource'
        included:
          type: array
          items:
            $ref: '#/components/schemas/EventResponseObjectResource'
        links:
          $ref: '#/components/schemas/ObjectLinks'
      required:
      - data
    RejectReasonPrivateInformation:
      type: object
      properties:
        reason:
          description: rejected due to private information
          type: string
          enum:
          - private_information
      required:
      - reason
    ReviewResponseDTOObjectResource:
      type: object
      properties:
        type:
          $ref: '#/components/schemas/ReviewEnum'
        id:
          description: The ID of the review
          type: string
          example: 925e385b52fb405715f3616c337cc65c
        attributes:
          type: object
          properties:
            email:
              description: The email of the author of this review
              type: string
              example: john@doe.com
              nullable: true
            status:
              description: The status of this review
              nullable: true
              oneOf:
              - $ref: '#/components/schemas/ReviewStatusRejected'
              - $ref: '#/components/schemas/ReviewStatusFeatured'
              - $ref: '#/components/schemas/ReviewStatusPublished'
              - $ref: '#/components/schemas/ReviewStatusUnpublished'
              - $ref: '#/components/schemas/ReviewStatusPending'
            verified:
              description: The verification status of this review (aka whether or not we have confirmation that the customer bought the product)
              type: boolean
              example: true
            review_type:
              description: The type of this review — either a review, question, or rating
              type: string
              example: review
              enum:
              - question
              - rating
              - review
              - store
            created:
              description: The datetime when this review was created
              type: string
              format: date-time
              example: '2022-11-08T00:00:00+00:00'
            updated:
              description: The datetime when this review was updated
              type: string
              format: date-time
              example: '2022-11-08T00:00:00+00:00'
            images:
              description: The list of images submitted with this review (represented as a list of urls). If there are no images, this field will be an empty list.
              type: array
              items:
                type: string
              example:
              - https://example.com/image1.jpg
              - https://example.com/image2.jpg
            product:
              description: The product associated with this review
              $ref: '#/components/schemas/ReviewProductDTO'
              nullable: true
            rating:
              description: The rating of this review on a scale from 1-5. If the review type is "question", this field will be null.
              type: integer
              example: 2
              nullable: true
            author:
              description: The author of this review
              type: string
              example: John D
              nullable: true
            content:
              description: The content of this review
              example: Great product! I love the smell. I will be buying again.
              nullable: true
              type: string
            title:
              description: The title of this review
              type: string
              example: Smells great, would recommend
              nullable: true
            smart_quote:
              description: A quote from this review that summarizes the content
              type: string
              example: I love the smell
              nullable: true
            public_reply:
              description: The public reply to this review (if one exists)
              $ref: '#/components/schemas/ReviewPublicReply'
              nullable: true
          required:
          - verified
          - review_type
          - created
          - updated
          - images
        relationships:
          type: object
          properties:
            events:
              type: object
              properties:
                data:
                  type: array
                  items:
                    type: object
                    required:
                    - type
                    - id
                    properties:
                      type:
                        $ref: '#/components/schemas/EventEnum'
                      id:
                        description: Related Events
                        type: string
                links:
                  $ref: '#/components/schemas/RelationshipLinks'
            item:
              type: object
              properties:
                data:
                  type: object
                  properties:
                    type:
                      $ref: '#/components/schemas/CatalogItemEnum'
                    id:
                      description: Related Catalog Item
                      type: string
                  required:
                  - type
                  - id
                links:
                  $ref: '#/components/schemas/RelationshipLinks'
        links:
          $ref: '#/components/schemas/ObjectLinks'
      required:
      - type
      - id
      - attributes
      - links
    RelationshipLinks:
      type: object
      properties:
        self:
          type: string
          format: uri
        related:
          type: string
          format: uri
      required:
      - self
      - related
  responses:
    ClientError:
      description: Client Error
      content:
        application/vnd.api+json:
          schema:
            type: object
            properties:
              errors:
                type: array
                items:
                  type: object
                  required:
                  - id
                  - code
                  - title
                  - detail
                  properties:
                    id:
                      type: string
                    code:
                      type: string
                    title:
                      type: string
                    detail:
                      type: string
                    source:
                      type: object
                      properties:
                        pointer:
                          type: string
                        parameter:
                          type: string
            required:
            - errors
    ServerError:
      description: Server Error
      content:
        application/vnd.api+json:
          schema:
            type: object
            properties:
              errors:
                type: array
                items:
                  type: object
                  required:
                  - id
                  - code
                  - title
                  - detail
                  properties:
                    id:
                      type: string
                    code:
                      type: string
                    title:
                      type: string
                    detail:
                      type: string
                    source:
                      type: object
                      properties:
                        pointer:
                          type: string
                        parameter:
                          type: string
            required:
            - errors
  securitySchemes:
    Klaviyo-API-Key:
      type: apiKey
      in: header
      name: Authorization
      description: Private key authentication for /api/ endpoints is performed by setting the `Authorization` header to `Klaviyo-API-Key your-private-api-key`<br>For more information please visit https://developers.klaviyo.com/en/v2026-04-15/reference/api-overview#authentication
      x-default: Klaviyo-API-Key your-private-api-key
x-readme:
  explorer-enabled

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