Genesys

Genesys Search API

Search aggregate, users, groups

GitHub OpenAPI

Operations 23

POST /api/v2/conversations/participants/attributes/search Search conversations #
POST /api/v2/conversations/customattributes/search Search resources #
GET /api/v2/groups/search Search groups using the q64 value returned from a previous search #
POST /api/v2/groups/search Search groups #
GET /api/v2/locations/search Search locations using the q64 value returned from a previous search #
POST /api/v2/locations/search Search locations #
GET /api/v2/documentation/search Search documentation using the q64 value returned from a previous search #
POST /api/v2/documentation/search Search documentation #
GET /api/v2/documentation/gkn/search Search gkn documentation using the q64 value returned from a previous search #
POST /api/v2/documentation/gkn/search Search gkn documentation #
GET /api/v2/search Search using the q64 value returned from a previous search #
POST /api/v2/search Search resources #
GET /api/v2/search/suggest Suggest resources using the q64 value returned from a previous suggest query #
POST /api/v2/search/suggest Suggest resources #
POST /api/v2/speechandtextanalytics/transcripts/search Search resources #
POST /api/v2/teams/search Search resources #
GET /api/v2/telephony/providers/edges/sites/search Search sites using the q64 value returned from a previous search #
POST /api/v2/telephony/providers/edges/sites/search Search sites #
GET /api/v2/users/search Search users using the q64 value returned from a previous search #
POST /api/v2/users/search Search users #
POST /api/v2/users/search/teams/assign Search users assigned to teams #
GET /api/v2/voicemail/search Search voicemails using the q64 value returned from a previous search #
POST /api/v2/voicemail/search Search voicemails #

Documentation

📖
Authentication
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/authentication/genesys-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-search-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/scopes/genesys-scopes.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/conventions/genesys-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/errors/genesys-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/data-model/genesys-data-model.yml
🔗
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

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OpenAPI Specification

genesys-search-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Search API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-search-api-openapi.yml