Genesys

Genesys Alerting API

Rules and alerts

GitHub OpenAPI

Operations 15

GET /api/v2/alerting/alerts/{alertId} Get an alert #
PUT /api/v2/alerting/alerts/{alertId} Update an alert read status #
DELETE /api/v2/alerting/alerts/{alertId} Delete an alert #
PATCH /api/v2/alerting/alerts/{alertId} Allows an entity to mute/snooze an alert or update the unread status of the… #
PATCH /api/v2/alerting/alerts/bulk Bulk alert updates #
POST /api/v2/alerting/alerts/query Gets a paged list of alerts. The max page size is 50 #
DELETE /api/v2/alerting/alerts/all Delete all alerts for the user #
PATCH /api/v2/alerting/alerts/all Updates all alerts #
GET /api/v2/alerting/rules/{ruleId} Get a rule #
PUT /api/v2/alerting/rules/{ruleId} Update a rule #
DELETE /api/v2/alerting/rules/{ruleId} Delete a rule #
PATCH /api/v2/alerting/rules/bulk Bulk update of notification lists #
POST /api/v2/alerting/rules/bulk/remove Bulk remove rules #
POST /api/v2/alerting/rules/query Get a paged list of rules. The max size of the page is 50 items #
POST /api/v2/alerting/rules Create a Rule #

Documentation

📖
Authentication
https://artifacts.apis.io/genesys/authentication/genesys-authentication.yml

Specifications

⚙
OpenAPI
https://artifacts.apis.io/genesys/openapi/genesys-alerting-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://artifacts.apis.io/genesys/scopes/genesys-scopes.yml
🔗
Conventions
https://artifacts.apis.io/genesys/conventions/genesys-conventions.yml
🔗
ErrorCatalog
https://artifacts.apis.io/genesys/errors/genesys-problem-types.yml
🔗
DataModel
https://artifacts.apis.io/genesys/data-model/genesys-data-model.yml
🔗
AgenticAccess
https://artifacts.apis.io/genesys/agentic-access/genesys-agentic-access.yml

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OpenAPI Specification

genesys-alerting-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Alerting API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://artifacts.apis.io/genesys/openapi/genesys-alerting-api-openapi.yml