Freshchat

Freshchat Agents API

The Agents API from Freshchat — 3 operation(s) for agents.

Documentation GitHub OpenAPI

Operations 6

GET /agents List agents #

POST /agents Create agent #

GET /agents/{agent_id} Get agent #

PUT /agents/{agent_id} Update agent #

DELETE /agents/{agent_id} Delete agent #

GET /agents/status List agent statuses #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Freshchat REST Agents API
  version: v2
  description: 'Best-effort OpenAPI 3.1 description of the Freshchat REST API v2 for managing

    agents, users, conversations, messages, channels, groups, and roles.

    Generated from public documentation; not an official spec.'
  contact:
    name: Freshchat Developer Portal
    url: https://developers.freshchat.com/api/
servers:
- url: https://{account}.freshchat.com/v2
  description: Account-scoped base URL
  variables:
    account:
      default: api
      description: Account subdomain
security:
- bearerAuth: []
tags:
- name: Agents
paths:
  /agents:
    get:
      tags:
      - Agents
      operationId: listAgents
      responses:
        '200':
          $ref: '#/components/responses/Ok'
      summary: List agents
      x-summary-source: derived
    post:
      tags:
      - Agents
      operationId: createAgent
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Object'
      responses:
        '201':
          $ref: '#/components/responses/Ok'
      summary: Create agent
      x-summary-source: derived
  /agents/{agent_id}:
    parameters:
    - in: path
      name: agent_id
      required: true
      schema:
        type: string
    get:
      tags:
      - Agents
      operationId: getAgent
      responses:
        '200':
          $ref: '#/components/responses/Ok'
      summary: Get agent
      x-summary-source: derived
    put:
      tags:
      - Agents
      operationId: updateAgent
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Object'
      responses:
        '200':
          $ref: '#/components/responses/Ok'
      summary: Update agent
      x-summary-source: derived
    delete:
      tags:
      - Agents
      operationId: deleteAgent
      responses:
        '204':
          description: No Content
      summary: Delete agent
      x-summary-source: derived
  /agents/status:
    get:
      tags:
      - Agents
      operationId: listAgentStatuses
      responses:
        '200':
          $ref: '#/components/responses/Ok'
      summary: List agent statuses
      x-summary-source: derived
components:
  schemas:
    Object:
      type: object
      additionalProperties: true
  responses:
    Ok:
      description: Successful response
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Object'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer API token generated in the Freshchat admin console.