Duck Creek

Duck Creek Claims API

Duck Creek Claims API supports claims intake, adjudication workflow, reserve management, and payment processing for P&C insurance carriers. Enables integration with third-party claims services and data providers.

Documentation GitHub OpenAPI

Operations 3

GET /claims List claims #

POST /claims Report a new claim #

GET /claims/{claimId} Get claim details #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Duck Creek Policy Administration Claims API
  description: Duck Creek Policy Administration API enables product configuration, premium calculation, policy lifecycle management, and policy issuance for P&C and specialty insurance carriers. Duck Creek Anywhere provides 2,600+ RESTful APIs across all Duck Creek applications using open standards. Supports end-to-end policy management from quoting through renewal.
  version: 1.0.0
  contact:
    name: Duck Creek Support
    url: https://www.duckcreek.com/customer-support/
  license:
    name: Duck Creek Terms of Use
    url: https://www.duckcreek.com/duck-creek-terms-use/
servers:
- url: https://api.duckcreek.com/v1
  description: Duck Creek API Production
security:
- oauth2: []
tags:
- name: Claims
  description: Claims intake and management
paths:
  /claims:
    get:
      operationId: listClaims
      summary: List claims
      description: Returns a list of claims for accessible policies.
      tags:
      - Claims
      parameters:
      - name: policyId
        in: query
        description: Filter claims for a specific policy
        schema:
          type: string
      - name: claimStatus
        in: query
        schema:
          type: string
          enum:
          - OPEN
          - CLOSED
          - DENIED
          - PENDING
      - name: lossDateAfter
        in: query
        schema:
          type: string
          format: date
      - name: limit
        in: query
        schema:
          type: integer
          default: 50
      responses:
        '200':
          description: List of claims
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ClaimList'
    post:
      operationId: createClaim
      summary: Report a new claim
      description: Creates a new first notice of loss (FNOL) for an existing policy.
      tags:
      - Claims
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ClaimRequest'
      responses:
        '201':
          description: Claim created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Claim'
  /claims/{claimId}:
    get:
      operationId: getClaim
      summary: Get claim details
      description: Returns full details for a specific insurance claim.
      tags:
      - Claims
      parameters:
      - name: claimId
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Claim details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Claim'
components:
  schemas:
    Claim:
      allOf:
      - $ref: '#/components/schemas/ClaimSummary'
      - type: object
        properties:
          description:
            type: string
          claimant:
            type: object
            properties:
              name:
                type: string
              phone:
                type: string
          adjuster:
            type: object
            properties:
              name:
                type: string
              email:
                type: string
          reserves:
            type: object
            properties:
              indemnity:
                type: number
              expenses:
                type: number
    ClaimList:
      type: object
      properties:
        total:
          type: integer
        claims:
          type: array
          items:
            $ref: '#/components/schemas/ClaimSummary'
    ClaimSummary:
      type: object
      properties:
        claimId:
          type: string
        claimNumber:
          type: string
        policyId:
          type: string
        status:
          type: string
          enum:
          - OPEN
          - CLOSED
          - DENIED
          - PENDING
        lossDate:
          type: string
          format: date
        reportedDate:
          type: string
          format: date
        lossType:
          type: string
        totalIncurred:
          type: number
    ClaimRequest:
      type: object
      required:
      - policyId
      - lossDate
      - lossType
      - description
      properties:
        policyId:
          type: string
        lossDate:
          type: string
          format: date
        lossType:
          type: string
        description:
          type: string
        claimant:
          type: object
          properties:
            name:
              type: string
            phone:
              type: string
  securitySchemes:
    oauth2:
      type: oauth2
      description: OAuth 2.0 for Duck Creek Anywhere API authentication
      flows:
        clientCredentials:
          tokenUrl: https://api.duckcreek.com/oauth/token
          scopes:
            policies:read: Read policy data
            policies:write: Create and modify policies
            claims:read: Read claim data
            claims:write: Create and update claims
            billing:read: Read billing data