Amazon Connect

Amazon Connect Metrics API

Operations for retrieving real-time and historical metrics

GitHub OpenAPI

Operations 9

PUT /metrics/definitions/{InstanceId} Create Metric #
GET /metrics/definitions/{InstanceId} List Metrics #
DELETE /metrics/definitions/{InstanceId}/{MetricId} Delete Metric #
GET /metrics/definitions/{InstanceId}/{MetricId} Describe Metric #
POST /metrics/contact Get Contact Metrics #
POST /metrics/current/{InstanceId} Get Current Metric Data #
POST /metrics/userdata/{InstanceId} Get Current User Data #
POST /metrics/historical/{InstanceId} Get Metric Data #
POST /metrics/data Get Metric Data V2 #

Documentation

📖
Documentation
https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Connect_Service.html
📖
GettingStarted
https://aws.amazon.com/connect/getting-started/
📖
APIReference
https://docs.aws.amazon.com/connect/latest/APIReference/

Specifications

⚙
OpenAPI
https://artifacts.apis.io/amazon-connect/openapi/amazon-connect-metrics-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/amazon-connect-instance-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/user-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/queue-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/contact-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/routing-profile-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/contact-flow-schema.json
📊
JSONSchema
https://artifacts.apis.io/amazon-connect/json-schema/instance-schema.json

Other Resources

🔗
JSONLD
https://artifacts.apis.io/amazon-connect/json-ld/amazon-connect-context.jsonld
🔗
Pricing
https://aws.amazon.com/connect/pricing/
🔗
FAQ
https://aws.amazon.com/connect/faqs/
🔗
CLI
https://docs.aws.amazon.com/cli/latest/reference/connect/
🔗
Security
https://docs.aws.amazon.com/connect/latest/adminguide/security.html

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OpenAPI Specification

amazon-connect-metrics-api-openapi.yml Raw ↑ 
openapi: 3.1.0
info:
  title: Amazon Connect Service Metrics API
  version: '2017-08-08'
  description: Generated from AWS's published Smithy model for Amazon Connect Service. 9 operation(s).
  contact:
    name: Amazon Web Services
    url: https://aws.amazon.com/contact-us/
  license:
    name: Apache 2.0
    identifier: Apache-2.0
    url: https://github.com/aws/api-models-aws/blob/main/LICENSE
servers:
- url: https://connect.{region}.amazonaws.com
  variables:
    region:
      default: us-east-1
security:


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# Full source: https://artifacts.apis.io/amazon-connect/openapi/amazon-connect-metrics-api-openapi.yml