Salesforce · Service Levels
Salesforce service levels
Synthetic. SYNTHETIC BASE. No service level was found on the provider's pages, or none was checked. This document was generated from its published plans and rate limits to start a conversation. It holds no uptime promise and no measurement, and it is not a statement by the provider.
Promised uptime
Commitments on the provider's own SLA page.
Not checked: we hold no SLA page for this provider.
Reported uptime
What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.
Not checked: we read no status page for this provider.
Limits as documented
Developer Edition N/A 15,000
100,000 + (number of licenses x calls per license type) + purchased API Call Add-Ons
100,000 + (number of licenses x calls per license type) + purchased API Call Add-Ons
Full Sandbox N/A 5,000,000
no new concurrent requests are allowed until there are fewer than 25 long running requests
Developer Edition and Trial orgs 5
Calls that include DebuggingHeader have a separate allocation limit of 1,000 calls per 24-hour period
The timeout limit for REST and SOAP API calls is 10 minutes, except for any query call
the allowed length for the combined URI and headers is 16,384 bytes
Document
Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*