Freshworks · Service Levels
Freshworks service levels
Synthetic. SYNTHETIC BASE. No service level was found on the provider's pages, or none was checked. This document was generated from its published plans and rate limits to start a conversation. It holds no uptime promise and no measurement, and it is not a statement by the provider.
Promised uptime
Commitments on the provider's own SLA page.
Not checked: we hold no SLA page for this provider.
Reported uptime
What the provider says about itself, usually on its status page. It is not a promise, and periods differ, so don't compare or rank these.
Not checked: we read no status page for this provider.
Limits as documented
there is a default API limit of 50 calls/minute
Blossom 3000
Garden 3000
Estate 5000
Forest 5000
Blossom 100
Garden 200
Estate 400
Forest 700
Ticket Create - 400
Ticket Create - 800
Growth 100
Ticket Create - 50
Ticket Update - 50
Tickets List - 40
Contacts List - 40
Pro 400
Ticket Create - 160
Tickets List - 100
Enterprise 700
Ticket Create - 280
Tickets List - 200
Document
Download YAML · format: SLA4OAI 1.0.0 Draft, extended with x-apis-io-*