Udesk · Trust Center

Udesk Trust Center

Trust center

Udesk (Wofeng Technology) publishes a dedicated privacy-and-data-protection page covering infrastructure security (Huawei/Alibaba/Tencent cloud, each CSA-STAR / ISO 27017:2015 / ISO 27001:2013 certified), network security (BGP DDoS protection, WAF, VPC + API gateway), forced HTTPS transport encryption, monthly penetration testing, a dedicated security incident response team, SSO/MFA/IP-allowlist product controls, and SHA-2/AES-256 API signing. Named company certifications: ISO 27001:2013, CSA-STAR, MLPS Level 3, and Trusted Cloud NO.07014.

Udesk maintains a public trust center documenting ISO 27001:2013, CSA-STAR, 网络安全等级保护三级 (China MLPS Level 3), and 可信云认证 NO.07014 (Trusted Cloud) compliance.

CompanyEnterpriseCustomer ServiceCall CenterTicketingChatbotsCRMKnowledge-ManagementSoftware-as-a-ServiceChina

Trust center: https://www.udesk.cn/product_safety_features.html

Certifications & Compliance

ISO 27001:2013CSA-STAR网络安全等级保护三级 (China MLPS Level 3)可信云认证 NO.07014 (Trusted Cloud)

Source

Trust Center

generated: '2026-07-21'
method: searched
probe: true
url: https://www.udesk.cn/product_safety_features.html
status: 200
certifications:
  - ISO 27001:2013
  - CSA-STAR
  - 网络安全等级保护三级 (China MLPS Level 3)
  - 可信云认证 NO.07014 (Trusted Cloud)
description: >-
  Udesk (Wofeng Technology) publishes a dedicated privacy-and-data-protection
  page covering infrastructure security (Huawei/Alibaba/Tencent cloud, each
  CSA-STAR / ISO 27017:2015 / ISO 27001:2013 certified), network security
  (BGP DDoS protection, WAF, VPC + API gateway), forced HTTPS transport
  encryption, monthly penetration testing, a dedicated security incident
  response team, SSO/MFA/IP-allowlist product controls, and SHA-2/AES-256 API
  signing. Named company certifications: ISO 27001:2013, CSA-STAR, MLPS
  Level 3, and Trusted Cloud NO.07014.
evidence:
  - source: https://www.udesk.cn/product_safety_features.html
    keywords: [ISO27001:2013, CSA-STAR, 网络安全等级保护, 可信云认证, 渗透测试, 应急响应]
notes:
  - No public vulnerability-disclosure program, bug bounty, or security.txt was
    found (security.txt probes 404; no HackerOne/Bugcrowd/Intigriti program
    located), so no vulnerability-disclosure artifact is emitted.
  - SLA (99.9% availability) is published separately at
    https://www.udesk.cn/service_agreement.html.

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