Thanx Trust Center

generated: '2026-08-13'
method: searched
source: https://www.thanx.com/open-platform-apis
description: >-
  Thanx names two certifications publicly — SOC 2 Type 2 and PCI DSS Level 1 Service Provider —
  on its Data Platform product page, alongside a >99.95% platform and API uptime claim. There
  is NO trust center in the usual sense: no portal, no downloadable attestation, no subprocessor
  list, no security questionnaire self-service. probe-security-programs.py returned
  vdp=none trust=none for this provider; these claims were found by reading the marketing site
  and are recorded here because the certifications themselves are named and specific.
trust_center:
  portal: null
  status: no-portal
  note: >-
    trust.thanx.com redirects to rewards.thanx.com/trust and returns 403; www.thanx.com/trust
    and /security both 404. Certification claims live on product marketing pages only.
certifications:
  - name: SOC 2 Type 2
    status: claimed
    evidence: >-
      "Industry-leading security standards: SOC 2 Type 2 Compliant ✓" and "SOC 2 Type 2 and PCI
      DSS Level 1 certified, with continuous monitoring to protect your guest data"
      (https://www.thanx.com/open-platform-apis)
    report_available: false
    note: No public attestation letter or NDA-gated portal found.
  - name: PCI DSS
    level: Level 1 Service Provider
    status: claimed
    evidence: >-
      "PCI DSS Level 1 Service Provider ✓" (https://www.thanx.com/open-platform-apis)
    corroboration: >-
      Dedicated secure.api.thanx.com / secure.api.thanxsandbox.com hosts appear in the OpenAPI
      servers[] blocks, and card enrollment is tokenized through the Visa/Mastercard/Amex
      networks rather than storing PANs — both consistent with a segmented cardholder-data
      environment.
  - name: HIPAA
    status: not-claimed
  - name: ISO 27001
    status: not-claimed
  - name: FedRAMP
    status: not-claimed
availability_claim:
  target: '>99.95%'
  scope: platform and API
  source: https://www.thanx.com/open-platform-apis
  contractual: false
  observed: >-
    status.thanx.com publishes 90-day per-component uptime — Consumer API 100.000%,
    Merchant API 99.925%, Authentication 100.000% as of 2026-08-13.
privacy:
  privacy_policy: https://dashboard.thanx.com/privacy
  terms: https://dashboard.thanx.com/terms
  note: www.thanx.com/privacy and /terms both 302 to the dashboard host.
data_handling:
  export_surfaces:
    - SFTP daily CSV snapshots
    - Snowflake Secure Data Sharing
    - Thanx Connex managed loading (Snowflake, BigQuery, Redshift, Databricks, Athena, ClickHouse, Postgres, MySQL, SQL Server, S3, GCS, Azure Blob, Google Sheets)
  private_connectivity: AWS PrivateLink for the Loyalty API (https://docs.thanx.com/loyalty/private-link)
  webhook_guidance: >-
    Thanx explicitly warns that sensitive values must not be placed in webhook query
    parameters, since those are static and sent on every delivery.
x-evidence:
  fetched: '2026-08-13'
  urls:
    - {url: 'https://www.thanx.com/open-platform-apis', status: 200, finding: 'SOC 2 Type 2 + PCI DSS Level 1 + >99.95% uptime'}
    - {url: 'https://trust.thanx.com', status: 403, finding: 'redirects to rewards.thanx.com/trust; no trust portal'}
    - {url: 'https://www.thanx.com/security', status: 404}
    - {url: 'https://dashboard.thanx.com/privacy', status: 200}
    - {url: 'https://dashboard.thanx.com/terms', status: 200}